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Robert S. Kaplan - Cost & Effect: Using Integrated Cost Systems to Drive Profitability and Performance

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Two of the most innovative thinkers in the field present a work that represents the single best resource for understanding and implementing activity-based cost management. Kaplan and Cooper reveal that most companies dont know how to measure accurately, influence, or understand the fundamental cost drivers in their businesses. They then provide a detailed and comprehensive blueprint that will enable managers to make better decisions and to promote organizational learning and improvement. Cost and Effect takes the management, finance, and accounting fields to an entirely new level, as the authors demonstrate how the principles of activity-based costing and other advanced cost management techniques, such as target and kaizen costing, can drive business performance. Using lively examples from a variety of leading companies worldwide - including Siemens, Hewlett-Packard, AT&T, the Swedish wire manufacturer Kanthal, Kirin Beer, and Procter & Gamble - they show how to create integrated, knowledge-based systems that provide meaningful information on current and past performance.The innovation systems described in Cost and Effect will help you: determine where improvements in quality, efficiency, and productivity will have the highest payoffs; assist front-line employees in their learning and improvement activities; make better product mix and capital investment decisions; negotiate more effectively on price, product features, quality, delivery, and service to promote win-win relationships with your customers; choose low-cost suppliers who are truly low cost, not just low price; design products and services that meet customers expectations - and that can be produced and delivered at a profit; and, integrate your activity-based cost system into reporting and budgeting processes to reveal the sources of excess capacity. Everyone involved in running a business - from general managers and strategic planners to financial executives, IT professionals, and operations managers - must read this book to learn how innovative cost and performance measurement systems can enhance their organizational profitability and performance.

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title Cost Effect Using Integrated Cost Systems to Drive Profitability - photo 1

title:Cost & Effect : Using Integrated Cost Systems to Drive Profitability and Performance
author:Kaplan, Robert S.; Cooper, Robin
publisher:Harvard Business School Press
isbn10 | asin:0875847889
print isbn13:9780875847887
ebook isbn13:9780585351216
language:English
subjectActivity-based costing.
publication date:1998
lcc:HF5686.C8K266 1998eb
ddc:658.15/52
subject:Activity-based costing.
Page iii
Cost & Effect
Using Integrated Cost Systems to Drive Profitability and Performance
Robert S. Kaplan
Robin Cooper
Page iv Copyright 1998 President and Fellows of Harvard College All - photo 2
Page iv
Copyright 1998 President and Fellows of Harvard College
All rights reserved
Printed in the United States of America
02 01 00 5
Library of Congress Cataloging-in-Publication Data
Kaplan, Robert S.
Cost and effect : using integrated cost systems to drive
profitability and performance / Robert S. Kaplan and Robin
Cooper.
p. cm.
Includes bibliographical references and index.
ISBN 0-87584-788-9 (alk. paper)
1. Activity-based costing. I. Cooper, Robin,
1951
II. Title.
HF5686.C8K266 1997
658.15'52dc21 97-26561
CIP
The paper used in this publication meets the requirements of
the American National Standard for Permanence of Paper for
Printed Library Materials Z39.49-1984.
Page v
Contents
Preface
vii
1
Introduction: Cost and Performance Management Systems
1
2
Four-Stage Model for Designing Cost and Performance Measurement Systems
11
3
Stage II: Standard Cost and Flexible Budgeting Systems
28
Picture 3
Appendix: GPK Cost System
42
4
Stage III Systems for Learning and Improvement: Upgrading and Supplementing Standard Cost Systems
47
5
Stage III Systems for Learning and Improvement: Kaizen Costing and Pseudo-Profit Centers
57
6
Activity-Based Costing: Introduction
79
Picture 4
Appendix: ABC Activity and Process Dictionary
108
7
Measuring the Cost of Resource Capacity
111
8
Activity-Based Management: Operational Applications
137
Picture 5
Appendix: Value-and Non-Value-Added Activities
157
9
Strategic Activity-Based Management: Product Mix and Pricing
160
10
Strategic Activity-Based Management: Customers
181
11
Strategic Activity-Based Management: Supplier Relationships and Product Development
202
Picture 6
Appendix: Target Costing
224
12
ABC in Service Industries
228
13
Extending Activity-Based Cost Systems
252

Page vi
14
Stage IV: Integrating ABC with Enterprise-Wide Systems
275
15
Stage IV: Using ABC for Budgeting and Transfer Pricing
301
Notes
323
Index
346
About the Authors
358

Page vii
Preface
This book is a practical guide for managers on how cost and performance management systems can increase the profitability and performance of their organizations. It brings together, in an integrated, comprehensive way, the modern cost management methods we have helped develop during the past 15 years. Managers have likely heard about such innovations as activity-based costing (ABC), activity-based management (ABM), kaizen costing, target costing, and nonfinancial performance measures. But how do these innovative approaches fit together? Are they substitutes or complements? And are they compatible with existing financial systems, or do organizations have to replace their existing systems with a new, integrated one? The book provides definitive answers to these questions.
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