Troy McMillan - Cisco Networking Essentials

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Cover Image: TimotiSt/iStockphoto; Back Cover Images: Courtesy of Troy McMillan

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ISBN: 978-1-119-09215-5

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To my dear wife, Heike, and to her father, Joseph Polteraitis, whom we loved and lost this year.

I want to thank the entire editing and production staff who have helped to make this book as good as it can possibly be. That includes Kelly Talbot, my development editor, who gave me great advice beyond simply grammar and style. I took full advantage of all his years of experience as an editor. He was the conductor of this orchestra and ensured everything was where it was supposed to be when it as supposed to be.

I also would like to thank the technical editor, Paul Sutton, who saved me from myself a number of times. It is so comforting to know that someone with deep technical knowledge is looking over your shoulder.

A special thanks goes to Ken Brown for encouraging me to update this book and helping to select new topics to add.

Troy McMillan is a trainer and writer from Sugarloaf Key, Florida. He began his IT career with IBM in 1999, supporting point-of-sale systems. After achieving his MCSE, he became a network administrator in the Atlanta office of a global manufacturer of electric motors. In 2000 he took his first job as a trainer, teaching MCSE classes to career changers at a local IT school in Atlanta.

In 2001 Troy started delivering corporate training for New Horizons in Atlanta. His concentration was in Microsoft, CompTIA, and Cisco classes. In 2002, Troy started his own training company while continuing with New Horizons on a contract basis and also teaching at various colleges and technical schools in the Atlanta area.

In 2003 Troy began traveling the United States and Canada teaching Cisco, wireless (CWNA program), and Microsoft classes for training organizations such as Global Knowledge, New Horizons, and PPI.

In 2005 Troy accepted a position with Kaplan University of Professional and Continuing Education, creating practice tests and study guides for the Self-Test and Transcender brands. His work includes Microsoft, but he is the principal Cisco writer.

Troy's first book, Change Your Career: Computer Network Security as Your New Profession (Kaplan Publishing) was released in 2007. It is a guide that provides resources and helpful hints for career changers considering a career in this field.

Troy began contributing to and providing technical edits for a number of Sybex books in 2009. This included contributing to Todd Lammle's CCNA Wireless Study Guide: IUWNE Exam 640-721 and CompTIA Network+ Study Guide (Exam: N10-005), doing technical edits and contributing to Todd's CCNA Cisco Certified Network Associate Review Guide, and acting as technical editor for Darril Gibson's Windows 7 Desktop Support and Administration: Real World Skills for MCITP Certification and Beyond (Exams 70-685 and 70-686). He is currently providing technical editing on Toby Skandier's Network Administrator Street Smarts: A Real World Guide to CompTIA Network+ Skills.

In 2010 Troy coauthored the VCP VMware Certified Professional on vSphere 4 Review Guide with Brian Perry, Chris Huss, and Jeantet Fields. In 2010 he also created and edited text books for Penn-Foster on Apple computers, basic troubleshooting, and mobile devices. Troy created classroom instruction materials for many of the Sybex titles already listed as well as for the MCTS: Windows Server 2008 R2 Complete Study Guide (Exams 70-640, 70-642 and 70-643) by William Panek.

Since 2010 Troy has worked on the following print projects:

• Coauthor of CISSP Cert Guide (Pearson Education)
• Prep test question writer for CCNA Wireless 640-722 Official Cert Guide (Cisco Press)
• Coauthor of CompTIA A+ Complete Review Guide: Exams 220-801 and 220-802