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Roger Stringer - Twilio Cookbook

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Roger Stringer Twilio Cookbook
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Twilio Cookbook: summary, description and annotation

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Have you ever wanted to integrate phone features into a project you were working on? Maybe you wanted to send SMS messages to your customers about the latest sales? Maybe you want to set up a company directory with voice mail? Or maybe you want to add two-factor authentication to your web sites to verify your users? Since Twilio was launched in 2007, developers have had an easy and efficient way to do these tasks. The power of Twilio s API is huge and lets you add any type of phone solution to your website from two-factor authentication to verify your users, to setting up a company directory and a voice mail system. The possibilities are endless.
This book is a must have for Twilio development, providing you with a number of clear step-by-step exercises. It helps you take advantage of the real power of the Twilio API, and gives you a good foundation in using it in your websites.
This book examines the Twilio API, and breaks down the mystery and confusion that surrounds adding telephone functionality to your websites. As you go through the recipes, you will learn how to take advantage of the Twilio API quickly and painlessly.
You will learn how to build your own IVR system, company directory, and voicemail box, and also how to set up a two-factor authentication system to verify users, track orders via SMS, send surveys using SMS, allow users to buy phone numbers, set up and delete sub-accounts, and check to see if a human is answering a phone call. We will also combine Twilio with other APIs to build a handy local search system such as a local business search, movie listings search, and web search. We ll also dive into call queues and how to handle multiple incoming callers to agents. If you want to discover the endless benefits of Twilio, then this book is for you.

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Twilio Cookbook Second Edition

Twilio Cookbook Second Edition

Copyright 2014 Packt Publishing

All rights reserved. No part of this book may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, without the prior written permission of the publisher, except in the case of brief quotations embedded in critical articles or reviews.

Every effort has been made in the preparation of this book to ensure the accuracy of the information presented. However, the information contained in this book is sold without warranty, either express or implied. Neither the author, nor Packt Publishing, and its dealers and distributors will be held liable for any damages caused or alleged to be caused directly or indirectly by this book.

Packt Publishing has endeavored to provide trademark information about all of the companies and products mentioned in this book by the appropriate use of capitals. However, Packt Publishing cannot guarantee the accuracy of this information.

First published: September 2013

Second edition: March 2014

Production Reference: 1200314

Published by Packt Publishing Ltd.

Livery Place

35 Livery Street

Birmingham B3 2PB, UK.

ISBN 978-1-78355-065-4

www.packtpub.com

Cover Image by Rick Cartledge (<>)

Credits

Author

Roger Stringer

Reviewers

Zakir Hyder

Tim Rogers

Prateek Sachdev

Acquisition Editors

Joanne Fitzpatrick

Sam Birch

Content Development Editor

Poonam Jain

Technical Editors

Novina Kewalramani

Shweta S. Pant

Copy Editors

Alisha Aranha

Mradula Hegde

Gladson Monteiro

Project Coordinator

Sanchita Mandal

Proofreaders

Amy Johnson

Bob Phillips

Indexer

Rekha Nair

Production Coordinator

Adonia Jones

Cover Work

Adonia Jones

About the Author

Roger Stringer has been a PHP developer since 2001 and has been working on projects of all sizes for companies all over the world. He has formed several start-ups over the years and most of them have been powered by Twilio to provide services.

When not working on the web, Roger can be found reading, cooking, and spending time with his daughter, Kaitlyn, at the local farmer's markets.

Roger is the founder of The Interviewer, a Twilio-powered startup, which makes interviewing more efficient by helping with scheduling, contact management, and conducting and recording interviews.

I'd like to thank my wife, Patsy, and our daughter, Kaitlyn, for having the patience to let me get this book written, as I spent many hours behind a computer typing.

Also, I wish to thank Rob and the Twilio crew for answering any questions that came up as I worked on the various topics covered.

I also want to thank Jason and the crew at Copter Labs and Gary and the VeriCorder team.

About the Reviewers

Zakir Hyder graduated in Computer Science from Southeast University and is pursuing his MS in Computer Science and Engineering from North South University in Bangladesh. He has been building websites and social networking apps since 1999. He has also been developing Facebook apps since 2007. He gave his talk at Facebook Developer Garage Dhaka. He has developed websites that were deeply integrated with Facebook, Twitter, LinkedIn, and YouTube APIs. He writes tests with RSpec, Cucumber, and Capybara with Selenium. He follows Agile methodologies of software development and is especially fond of scrum and standup.

Besides his full-time job, Zakir writes his blog at blog.jambura.com. You can follow him on Twitter @zakirhyder and on his LinkedIn profile at bd.linkedin.com/in/zakirhyder. He lives in Bangladesh with his wife, Fathema, and his son, Arham. Currently, he is a senior software engineer at somewherein Ltd. (http://www.somewherein.net/). He has also worked on Getting Started with Citrix CloudPortal , Packt Publishing .

I would like to thank my wife for taking care of our three-month old boy while I reviewed the book. I'd also like to thank Sanchita Mandal for being patient with me.

Tim Rogers is a developer based in London, UK. Ever since he learned to work with Twilio while building a cloud phone support system for his employer, GoCardless (an online payments start-up) he has done freelance work on the platform for a number of SMEs and has spoken about his experiences at Twilio's TwilioCon Europe conference.

Prateek Sachdev grew up in Bhopal, Madhya Pradesh. He is a prefinal year student of International Institute of Information Technology, Hyderabad, India. He is pursuing his B.Tech. in Computer Science. His interests lie in Artificial Intelligence, computer networking, concurrency and parallelism, and operating systems. He is currently working on projects on Distributed Systems. He would like to work on books on Python and Algorithms.

When he isn't glued to a computer screen, he spends time playing the guitar and listening to music.

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Preface

Phones are everywhere! From calling to texting, you use phones for business and personal use. Twilio provides an API that lets you combine phone calls and SMS messages with your websites.

Twilio Cookbook Second Edition will get you on the fast track to learn how to use Twilio with PHP and MySQL to add phone services and SMS to your websites. You'll also quickly learn how to set up systems such as a company directory, PBX, voicemail system, and order-tracking system and how to set up two-factor authentication.

What this book covers

, Into the Frying Pan , covers what you need to know about adding two-factor authentication to a website to verify users, sets up a basic order-verification system, adds the Click-to-Call functionality to a website, records phone calls, sets up a company directory, and explains how to use Twilio Client for Text-to-Speech.

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