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Keith Hanna - Mastering Microsoft Lync Server 2013

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Keith Hanna Mastering Microsoft Lync Server 2013

Mastering Microsoft Lync Server 2013: summary, description and annotation

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As a Unified Communications (UC) technology, Lync allows you to keep track of your contacts availability so you can communicate with anyone, anywhere, and at any time. With this hands-on book, you will learn how to administer the newest and most robust version of Lync Server in order to send an IM start or join an audio, video, or web conference or make a phone call through a familiar interface. Packed with real-world exercises throughout, this unique resource encourages you to learn from the best practices and deployments of others so that you can benefit from their experiences.

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Acquisitions Editor Mariann Barsolo Development Editor Kim Wimpsett Technical - photo 1

Acquisitions Editor: Mariann Barsolo

Development Editor: Kim Wimpsett

Technical Editor: Lester Hewett

Production Editor: Dassi Zeidel

Copy Editor: Judy Flynn

Editorial Manager: Pete Gaughan

Production Manager: Tim Tate

Vice President and Executive Group Publisher: Richard Swadley

Vice President and Publisher: Neil Edde

Book Designers: Maureen Forys, Happenstance Type-O-Rama; Judy Fung

Proofreader: Amy J. Schneider

Indexer: Ted Laux

Project Coordinator, Cover: Katherine Crocker

Cover Designer: Ryan Sneed

Cover Image: Thomas Northcut/Getty Images

Copyright 2013 by John Wiley & Sons, Inc., Indianapolis, Indiana

Published simultaneously in Canada

ISBN: 978-1-118-52132-8

ISBN: 978-1-118-72858-1 (ebk.)

ISBN: 978-1-118-73245-8 (ebk.)

ISBN: 978-1-118-72863-5 (ebk.)

No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning or otherwise, except as permitted under Sections 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, 222 Rosewood Drive, Danvers, MA 01923, (978) 750-8400, fax (978) 646-8600. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, (201) 748-6011, fax (201) 748-6008, or online at http://www.wiley.com/go/permissions.

Limit of Liability/Disclaimer of Warranty: The publisher and the author make no representations or warranties with respect to the accuracy or completeness of the contents of this work and specifically disclaim all warranties, including without limitation warranties of fitness for a particular purpose. No warranty may be created or extended by sales or promotional materials. The advice and strategies contained herein may not be suitable for every situation. This work is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional services. If professional assistance is required, the services of a competent professional person should be sought. Neither the publisher nor the author shall be liable for damages arising herefrom. The fact that an organization or Web site is referred to in this work as a citation and/or a potential source of further information does not mean that the author or the publisher endorses the information the organization or Web site may provide or recommendations it may make. Further, readers should be aware that Internet Web sites listed in this work may have changed or disappeared between when this work was written and when it is read.

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Wiley publishes in a variety of print and electronic formats and by print-on-demand. Some material included with standard print versions of this book may not be included in e-books or in print-on-demand. If this book refers to media such as a CD or DVD that is not included in the version you purchased, you may download this material at http://booksupport.wiley.com. For more information about Wiley products, visit www.wiley.com.

Library of Congress Control Number: 2013933943

TRADEMARKS: Wiley, the Wiley logo, and the Sybex logo are trademarks or registered trademarks of John Wiley & Sons, Inc. and/or its affiliates, in the United States and other countries, and may not be used without written permission. Microsoft and Lync are registered trademarks of Microsoft Corporation. All other trademarks are the property of their respective owners. John Wiley & Sons, Inc. is not associated with any product or vendor mentioned in this book.

Dear Reader,

Thank you for choosing Mastering Microsoft Lync Server 2013. This book is part of a family of premium-quality Sybex books, all of which are written by outstanding authors who combine practical experience with a gift for teaching.

Sybex was founded in 1976. More than 30 years later, we're still committed to producing consistently exceptional books. With each of our titles, we're working hard to set a new standard for the industry. From the paper we print on to the authors we work with, our goal is to bring you the best books available.

I hope you see all that reflected in these pages. I'd be very interested to hear your comments and get your feedback on how we're doing. Feel free to let me know what you think about this or any other Sybex book by sending me an email at . Customer feedback is critical to our efforts at Sybex.

Id like to dedicate this book to my fantastic wife Sharon for allowing me - photo 2

I'd like to dedicate this book to my fantastic wife, Sharon, for allowing me the time out from family life to complete this second challengeevenings are ours againand also to Rosie and Jamie, who every day continue to amaze me with how quickly they learn and grow up.

Keith Hanna

I would like to dedicate this book to my parents, who throughout my life have encouraged me to reach my goals and have been there for me both when I have and when I've fallen short.

Nathan Winters

Acknowledgments

Wow! What started as a simple chat over coffee has now developed into two books! The fact that we've gotten to our second book is as much of a surprise to us as it is to many people who know us! With the first book, Mastering Lync Server 2010, we established that writing a book wasn't an easy task. Knowing this, we're not quite sure why we went ahead with this follow-up. (And Nathan is even doing an Exchange book!)

Of course, we learned a lot with the 2010 book, and even more so with this 2013 version. Our approaches were very different this time: Lync 2010 had been released for around a year, and we had involvement in the Technology Adoption Program (TAP) prior to that. This time around, we had only our experiences within the TAP program to drive us and had to rely on our much-valued networks to fill in the gapsand there were many more gaps!

It's not doing them justice by simply naming those who helped us here; some of this book could simply not have been written without help from those in the following list. Some chapters were being written while the code was still wet and being tested in the TAP program, and indeed one or two of the chapters have undergone complete rewrites during this period, not because the information was wrong, but because the product fundamentally changed prior to release! Some of the people here implemented the first deployments of Lync Server 2013 in the world.

In company alphabetical order, we are extremely grateful to the following people:

Actiance: Robin Smith
AudioCodes: Yaniv Epstein, Ran Inbar
Dell: Ari Protheroe
Formicary: Howard Travers, Angeline Cheng, Daanish Khan
Grey Convergence: Art C Ho, Russ Kirk (MVP for Lync)
HP: Taufique Ahmed, Jeff Leads
Microsoft: Joanne Warden, John McCabe (a key resource!), Gareth Bridges, Chris Stevenson, BJ Haberkorn, Brian Crum, Bryan Nyce, Dave Howe, Nick Smith
Plantronics: Declan Doyle
Polycom: Takeshi Ishimaru, Mike Stacy
Sennheiser: Paul Turner, Charlotte Gaskin
SMART Technologies: Jennifer Thornton, Mark Knowler
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