How I Raised Myself from Failure to Success in Selling
Frank Bettger
FIRESIDE
Published by Simon & Schuster
New York London Toronto Sydney
Rockefeller Center
1230 Avenue of the Americas
New York, New York 10020
www.SimonandSchuster.com
Copyright 1947 by Prentice Hall Press
Renewed 1977 by Frank Bettger
First Fireside Edition 1992
All rights reserved, including the right of reproduction in whole or in part in any form.
Published in 1986 by Prentice Hall Press
Previously published by Prentice-Hall, Inc.
FIRESIDE and colophon are registered trademarks of Simon & Schuster, Inc.
For information regarding special discounts for bulk purchases, please contact Simon & Schuster Special Sales at 1-800-456-6789 or business@simonandschuster.com.
Designed by Chris Welch
Manufactured in the United States of America
45 47 49 50 48 46
Library of Congress Cataloging-in-Publication Data
Bettger, Frank.
How I raised myself from failure to success in selling.
Reprint. Originally published: New York: Cornerstone Library, cl947.
1. Bettger, Frank. 2. Sales personnelBibliography. 3. SellingPsychological aspects I. Title.
HF543932.B47A34 1983 658.85 82-12248
ISBN 0-671-79437-X
ISBN 978-0-6717-9437-8
eISBN 978-1-4391-8863-7
To Hazel, my wife
whose encouragement, guidance, and inspiration are a part of every page in this book.
What I Think of This Book
DALE CARNEGIE
I have known the author of this book, Frank Bettger, since 1917. He came up the hard way, got little formal education, never finished grade school. The history of his life is an outstanding American success story.
His father died when he was just a small boy, leaving his mother with five little children. When he was eleven years old, he had to get up at four-thirty in the morning to sell newspapers on street corners to help his widowed mother, who took in washing and sewing in order to help feed her family. Mr. Bettger told me that there were many times when he seldom had anything for his evening meal but cornmeal mush and skimmed milk.
At fourteen he had to leave school; took a job as a steamfitters helper. At eighteen, he became a professional baseball player, and for two years he played third base for the St. Louis Cardinals. Then one day in Chicago, Illinois, while playing against the Chicago Cubs, he injured his arm and was forced to give up baseball.
He drifted back to Philadelphia, his home townand when I met him he was twenty-nine years of age, trying to sell life insurance, and was a total failure as a salesman. Yet during the next twelve years, he made enough money to purchase a seventy-thousand-dollar country estate, and could have retired at forty. I know. I saw it happen. I saw him rise from a total failure to one of the most successful and highest paid salesmen in America. In fact, I persuaded him to join me a few years ago and tell his story in a series of one-week schools I was giving under the auspices of the United States Junior Chamber of Commerce, on Leadership Training, Human Relations, and Salesmanship.
Frank Bettger has earned the right to talk and write on this subject, for he has made nearly forty-thousand sales callsthe equivalent of five calls every day for more than twenty-five years.
The first chapter, How One Idea Multiplied My Income and Happiness, is to me the most inspiring address I have ever heard on the power of enthusiasm. Enthusiasm took Frank Bettger out of the ranks of failure and helped transform him into one of the nations highest-paid salesmen.
I saw Frank Bettger make his first stumbling talk in public, and I have seen him delight and inspire large audiences all the way from Portland, Oregon, to Miami, Florida. After seeing the amazing effect he had on men, I urged him to write a book, relating his experiences, his techniques, and his philosophy of selling, just as he told them to thousands of people throughout the country from the lecture platform.
Here it isthe most helpful and inspiring book on salesmanship I have ever reada book that will be helping salesmen, regardless of whether they are selling insurance, or shoes, or ships, or sealingwax, long after Frank Bettger has passed away.
I have read every page of this book. I can recommend it with enthusiasm. Talk about walking a mile to get a cigarettewhen I started to sell, I would gladly have walked from Chicago to New York to get a copy of this book, if it had been available.
How I Happened to Write This Book
One day, quite by accident, I got on the same train in New York with Dale Carnegie. Dale was bound for Memphis, Tennessee, to deliver some lectures.
He said: Frank, I have been giving a series of one-week schools, sponsored by the United States Junior Chamber of Commerce; why dont you come along with me and give some talks on selling?
I thought he was joking. I said: Dale, you know I didnt finish school. I couldnt give lectures on selling.
Dale said:Just tell them how you raised yourself from failure to success in selling. Just tell them what you did.
I thought it over, and I said, Well, I guess I could do that.
In a short time, Dale and I were delivering lectures all over the country. We talked to the same audience four hours a night for five consecutive nights. Dale would speak for half an hour; then I would talk for half an hour.
Later, Dale said: Frank, why dont you write a book? Many of the books on salesmanship are written by people who never did any selling at all. Why dont you write a new kind of book on selling? A book that tells precisely what you dida book that tells how you raised yourself from a failure to a success in selling. Tell the story of your own life. Put the word T in every sentence. Dont lecture. Just tell the story of your life as a salesman.
The more I thought about this, the more I thought it would sound egotistical.
I dont want to do that, I said.
But Dale spent one whole afternoon with me, pleading with me to tell my own story, just as I had from the lecture platform.
Dale said: In every city where we gave our lectures, those Junior Chamber of Commerce boys asked whether Frank Bettger was putting his lectures in the form of a book. You probably thought that young man in Salt Lake City was joking when he put down $40 in advance, for the first copy of itbut he wasnt. He knew it would be worth many times $40 to him.
So, in a short time, I was writing a book.
In these pages, I have tried to tell the story of my stupid blunders and mistakes, and precisely what I did that lifted me out of the ranks of failure and despair. When I broke into selling, I had two strikes on me. I didnt know any more about selling than a jackrabbit. My eight years in baseball seemed to unfit me for anything even remotely like selling. If Lloyds of London had been betting on me, they would have bet a thousand to one that I would fail. And I didnt have much more confidence in myself than Lloyds would have had.
I hope you will overlook and forgive me for using the personal pronoun I. If there is anything in this book that sounds as though Im bragging about myself, I didnt intend it that way. Whatever bragging Ive done was meant for what these ideas did for me, and what they will do for anyone who will apply them.
I have attempted to write the kind of book that I tried to find when I first started to sell. Here it is. I hope you like it.
Contents
PART 1
These Ideas Lifted Me Out of the Ranks of Failure