Jerry Wisinski - Building a Partnership with Your Boss (Take-charge Assistant)

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title	:	Building a Partnership With Your Boss : A Take-charge Assistant Book
author	:	Wisinski, Jerry.
publisher	:	AMACOM Books
isbn10 | asin	:	0814470130
print isbn13	:	9780814470138
ebook isbn13	:	9780585036304
language	:	English
subject	Managing your boss, Administrative assistants, Secretaries.
publication date	:	1999
lcc	:	HF5548.83.W57 1999eb
ddc	:	650.1/3
subject	:	Managing your boss, Administrative assistants, Secretaries.

Building a Partnership With Your Boss A Take-Charge Assistant Book Jerry Wisinski AMACOM American Management Association International New York Atlanta Boston Kansas City San Francisco Washington, D.C. Brussels Mexico City Tokyo Toronto

This book is available at a special discount when ordered in bulk quantities. For information, contact Special Sales Department, AMACOM, an imprint of AMA Publications, a division of American Management Association International, 1601 Broadway, New York, NY 10019. This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional person should be sought. Library of Congress Cataloging-in-Publication Data Wisinski, Jerry. Building a partnership with your boss: a take-charge assistant book/Jerry Wisinski p. cm. Includes index. ISBN 0-8144-7013-0 1. Managing your boss. 2. Administrative assistants. 3. Secretaries. I. Title. HF5548.83.W57 1999 650.1'3dc2198-49846 CIP 1999 AMACOM, an imprint of AMA Publications, a division of American Management Association International All rights reserved. Printed in the United States of America. This publication may not be reproduced, stored in a retrieval system, or transmitted in whole or in part, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of AMACOM, an imprint of AMA Publications, a division of American Management Association International, 1601 Broadway, New York, NY 10019. Printing number 10 9 8 7 6 5 4 3 2 1

Contents Introduction 1 1 Understanding the Business Partnership Concept 3 2 Initiating the Transition 10 3 The Beginning Steps 17 4 Problem Solving and Decision Making 36 5 Persuading and Influencing Your Boss 41 6 Performance Reviews and the Business Partnership 50 7 Maintaining Your Professional Image 58 8 How Do You Come Across to Others? 69 9 Listening and Responding to Others 85 10 Managing Conflict With Your Boss (and Others) 96 Index 107

To my family

Page 1 Introduction Over the past years, the working relationship between executive secretaries and administrative assistants with their bosses has changed dramatically. What used to be a "working for" concept has changed to a "working with" proposition. Today it has gone even further. Now, "partnershipping" is rapidly becoming the norm among bosses and their key employees. No longer are secretaries and administrative assistants seen as errand runners or typists. Rather they are now reliable and essential partners with their bosses. This book offers you the framework for developing an effective working partnership with your boss. Covering the key issues encountered in work relationships, it gives you a commonsense, step-by-step process necessary to developing the partnership concept into your reality. In addition, each chapter includes a brief summary for easy reference. After you've finished reading through this book, give it to your boss for his or her review. Better yet, buy another oneone for you and one for your boss. Developing an effective working partnership requires time; it won't happen overnight. But the growth and rewards you and your boss will experience will certainly make the effort worth the time.

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