Robert J. Moore and Raphael Arar - Conversational UX Design: A Practitioner’s Guide to the Natural Conversation Framework

Conversational UX Design

ACM Books

Editor in Chief

M. Tamer zsu, University of Waterloo

ACM Books is a series of high-quality books for the computer science community, published by ACM and many in collaboration with Morgan & Claypool Publishers. ACM Books publications are widely distributed in both print and digital formats through booksellers and to libraries (and library consortia) and individual ACM members via the ACM Digital Library platform.

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Conversational UX Design

A Practitioners Guide to the Natural
Conversation Framework

Robert J. Moore

IBM ResearchAlmaden

Raphael Arar

IBM ResearchAlmaden

ACM Books #27

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Conversational UX Design: A Practitioners Guide to the Natural Conversation Framework
Robert J. Moore

Raphael Arar

books.acm.org

http://books.acm.org

ISBN: 978-1-4503-6301-3hardcover

ISBN: 978-1-4503-6302-0paperback

ISBN: 978-1-4503-6303-7ePub

ISBN: 978-1-4503-6304-4eBook

Series ISSN: 2374-6769 print2374-6777 electronic

DOIs:

A publication in the ACM Books series, #27