What do courage, compassion and unbridled determination look like? The answer can be found in Lisa Lissons Resilience. As the father of three girls, I often think of Lisa as a template for all that they might be able to achieve in life, even through very difficult times. Resilience is a must-read for anyone who wonders about the limits of the human spirit.
JOHN DERRINGER, Q107 RADIO, TORONTO
I loved reading Lisas story it is so inspirational! With great life lessons, from her incredible positive outlook to her relentless preparation, goal setting, organization and visualization of success, there is something in here for every leader, man or woman, who wants to learn to be more effective, to meet their goals and to conquer challenges, whether personal or professional.
LINDA HASENFRATZ, CEO, LINAMAR CORPORATION
I have known Lisa professionally for over a decade and always appreciated her direct and candid style. While I knew a little about her personal life, the full story as laid out in Resilience is a road map for the power of perseverance and overcoming seemingly insurmountable obstacles. It is also a powerful reminder of how to keep perspective, especially in those moments when our personal and professional lives collide.
DENISE PICKETT, PRESIDENT OF U.S. CONSUMER SERVICES, AMERICAN EXPRESS COMPANY
LISA LISSON is the president of FedEx Express Canada. She has been awarded a Diamond Jubilee Medal in recognition of her achievements and was inducted into the Womens Executive Network Top 100 Hall of Fame in 2015. She lives in Burlington, Ontario.
Copyright Lisa Lisson, 2017
Published by ECW Press
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All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form by any process electronic, mechanical, photocopying, recording, or otherwise without the prior written permission of the copyright owners and ECW Press. The scanning, uploading, and distribution of this book via the Internet or via any other means without the permission of the publisher is illegal and punishable by law. Please purchase only authorized electronic editions, and do not participate in or encourage electronic piracy of copyrighted materials. Your support of the authors rights is appreciated.
To the best of her abilities, the author has related experiences, places, people, and organizations from his memories of them. In order to protect the privacy of others, he has, in some instances, changed the names of certain people and details of events and places.
LIBRARY AND ARCHIVES CANADA CATALOGUING IN PUBLICATION
Lisson, Lisa, author
Resilience : navigating life, loss and the road to success / Lisa Lisson.
ISSUED IN PRINT AND ELECTRONIC FORMATS.
ISBN 978-1-77041-398-6 (hardcover)
ALSO ISSUED AS: 978-1-77305-097-3 (PDF)
978-1-77305-098-0 (ePUB)
1. Lisson, Lisa. 2. Success in business. 3. Work-life balance. 4. Resilience (Personality trait). 5. Loss (Psychology). I. Title.
HF5386.L585 2017 650.1 C2017-902401-9 C2017-902980-0
Cover design: Tania Craan
Unless otherwise noted, all photos are from the authors personal collection.
The publication of Resilience has been generously supported by the Government of Canada through the Canada Book Fund. Ce livre est financ en partie par le gouvernement du Canada. We also acknowledge the contribution of the Government of Ontario through the Ontario Book Publishing Tax Credit and the Ontario Media Development Corporation.
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Resilience is that ineffable quality that allows some people to be knocked down by life and come back stronger than ever.
PSYCHOLOGY TODAY
Patrick and I throughout the years from high school to our wedding day, January 22, 1994.
Patrick and our girls, Hailey, Chloe, and Mya.
Patrick and Jack in May 2007.
Hailey, Chloe, Mya and Jack in May 2007 at my cousin Libbys wedding in Mexico. Patrick had his heart attack three months later.