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Dominic Harrington - Building Expert Business Solutions with Zoho CRM

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Dominic Harrington Building Expert Business Solutions with Zoho CRM
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Building Expert Business Solutions with Zoho CRM An indispensable guide to - photo 1
Building Expert Business Solutions with Zoho CRM

An indispensable guide to developing future-proof CRM solutions and growing your business exponentially

Dominic Harrington

BIRMINGHAMMUMBAI Building Expert Business Solutions with Zoho CRM Copyright - photo 2

BIRMINGHAMMUMBAI

Building Expert Business Solutions with Zoho CRM

Copyright 2021 Packt Publishing

All rights reserved. No part of this book may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, without the prior written permission of the publisher, except in the case of brief quotations embedded in critical articles or reviews.

Every effort has been made in the preparation of this book to ensure the accuracy of the information presented. However, the information contained in this book is sold without warranty, either express or implied. Neither the author, nor Packt Publishing or its dealers and distributors, will be held liable for any damages caused or alleged to have been caused directly or indirectly by this book.

Packt Publishing has endeavored to provide trademark information about all of the companies and products mentioned in this book by the appropriate use of capitals. However, Packt Publishing cannot guarantee the accuracy of this information.

Group Product Manager: Kunal Chaudhari

Publishing Product Manager: Alok Dhuri

Senior Editor: Storm Mann

Content Development Editor: Nithya Sadanandan

Technical Editor: Pradeep Sahu

Copy Editor: Safis Editing

Project Coordinator: Deeksha Thakkar

Proofreader: Safis Editing

Indexer: Manju Arasan

Production Designer: Joshua Misquitta

First published: July 2021

Production reference: 1160721

Published by Packt Publishing Ltd.

Livery Place

35 Livery Street

Birmingham

B3 2PB, UK.

ISBN 978-1-80056-466-4

www.packt.com

To Victoria, Ethan, Olivia, and Isaac

Dominic Harrington

Contributors
About the author

Dominic Harrington has over 20 years' IT experience, specializing in helping business owners and managers to get the best value and results from their software. Dominic inspires his clients to learn, adapt, and succeed with the adoption of business applications by explaining technical to non-technical concepts to people in an easy-to-understand manner. Since 2015, through his successful consultancy business, Dominic has helped over 300 businesses adopt Zoho CRM in the UK across a wide range of business sectors, with businesses having anywhere from 1-1,500 employees and with turnovers from 30K to +100 million. As a Zoho Development partner, his business has also released five applications on Zoho Marketplace to date with plans for more underway.

About the reviewer

With a career spanning nearly 40 years, Chris Moran has held senior roles in finance and sales across a variety of businesses. In 2021, Chris formed JCM and designed it to be an ethical, people-centered business. It rapidly grew to become a premier Zoho partner, serving clients across the UK and Europe.

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