Ruth McCall - Phlebotomy Essentials, Enhanced Edition

Phlebotomy

Essentials

ENHANCED
Seventh Edition

Phlebotomy

Essentials

ENHANCED
Seventh Edition

Ruth E. McCall, BS, MT (ASCP)

Part-time Instructor, Phlebotomy Program
Retired Director, Phlebotomy and Clinical Laboratory Assistant Programs
Central New Mexico (CNM) Community College
Albuquerque, New Mexico

JONES & BARTLETT
LEARNING

World Headquarters

Jones & Bartlett Learning

5 Wall Street

Burlington, MA 01803

978-443-5000

www.jblearning.com

Jones & Bartlett Learning books and products are available through most bookstores and online booksellers. To contact Jones & Bartlett Learning directly, call 800-832-0034, fax 978-443-8000, or visit our website, www.jblearning.com.

Substantial discounts on bulk quantities of Jones & Bartlett Learning publications are available to corporations, professional associations, and other qualified organizations. For details and specific discount information, contact the special sales department at Jones & Bartlett Learning via the above contact information or send an email to .

Copyright 2021 by Jones & Bartlett Learning, LLC, an Ascend Learning Company

All rights reserved. No part of the material protected by this copyright may be reproduced or utilized in any form, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, without written permission from the copyright owner.

The content, statements, views, and opinions herein are the sole expression of the respective authors and not that of Jones & Bartlett Learning, LLC. Reference herein to any specific commercial product, process, or service by trade name, trademark, manufacturer, or otherwise does not constitute or imply its endorsement or recommendation by Jones & Bartlett Learning, LLC and such reference shall not be used for advertising or product endorsement purposes. All trademarks displayed are the trademarks of the parties noted herein. Phlebotomy Essentials, Enhanced Seventh Edition is an independent publication and has not been authorized, sponsored, or otherwise approved by the owners of the trademarks or service marks referenced in this product.

There may be images in this book that feature models; these models do not necessarily endorse, represent, or participate in the activities represented in the images. Any screenshots in this product are for educational and instructive purposes only. Any individuals and scenarios featured in the case studies throughout this product may be real or fictitious, but are used for instructional purposes only.

This publication is designed to provide accurate and authoritative information in regard to the Subject Matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the service of a competent professional person should be sought.

20950-1

Production Credits

VP, Product Management: Amanda Martin

Director of Product Management: Cathy Esperti

Product Manager: Sean Fabery

Product Specialist: Andrew LaBelle

Product Coordinator: Elena Sorrentino

Digital Project Specialist: Angela Dooley

Director of Marketing: Andrea DeFronzo

Marketing: Suzy Balk

Production Services Manager: Colleen Lamy

VP, Manufacturing and Inventory Control: Therese Connell

Composition: S4Carlisle Publishing Services

Project Management: S4Carlisle Publishing Services

Cover Design: Kristin E. Parker

Rights Specialist: Rebecca Damon

Cover Image (Title Page, Part Opener, Chapter Opener): Janeness/Shutterstock

Printing and Binding: LSC Communications

Library of Congress Cataloging-in-Publication Data

Library of Congress Cataloging-in-Publication Data unavailable at time of printing.

LCCN: 2020934802

6048

Printed in the United States of America

24 23 22 21 20 10 9 8 7 6 5 4 3 2 1

To my amazing former coauthor Cathee Tankersley, my husband John, my sons Chris and Scott, and daughter-in-law Tracy, my grandchildren Katie and Ryan and all my extended family and friends who supported and encouraged this effort.

Ruth E. McCall

Reviewers

The following reviewers provided valuable information and feedback during the updating of this edition of Phlebotomy Essentials. We thank all these professionals for their time, talent, and expertise.

Justin Abeyta, MT, SCYM(ASCP)CM, AHI

Director of Lab Sciences

Arizona Medical Training Institute

Mesa, Arizona

Rhonda M. Anderson, BSOMHealthcare, PBT(ASCP)CM

Program Manager/Phlebotomy Instructor

Economic Development and Corporate Training

Healthcare/Phlebotomy Program

Greenville Technical College

Greenville, South Carolina

Mary Coleman, MLS(ASCP)CM, SH(ASCP)CM, CG(ASCP)CM

Assistant Professor

Medical Laboratory Science

University of North Dakota

Grand Forks, North Dakota

Kathleen David, MT(ASCP)

Point of Care Testing Manager

TriCore Reference Lab

Albuquerque, New Mexico

Bethann Diggs, PBT, CPI

Certified Phlebotomy Instructor

Allied Health/NHA

Victoria College

Victoria, Texas

Debbie Gebheim (Heinritz), MS, MLS(ASCP)CM

MLT Program Director

Health Sciences and Education

Northeast Wisconsin Technical College

Green Bay, Wisconsin

Rita M. Kealy, MM, MT(ASCP)

Assistant Professor, Medical Terminology and Phlebotomy

Phlebotomy Program Coordinator

Health Sciences

Moraine Valley Community College

Palos Hills, Illinois

Mark D. Kellogg, PhD, MT(ASCP), DABCC, FAACC

Assistant Professor of Pathology

Harvard Medical School and Boston Childrens Hospital

Boston, Massachusetts

Monica Lewis, MA, MT(ASCP), PBT(ASCP)CM

Program Director

Medical Laboratory Sciences

Central New Mexico Community College

Albuquerque, New Mexico

Tracy McCall, BSN

Cocoa Beach, Florida

Michelle Neel, MT(ASCP), CHC

Manager, Compliance, Legal and Risk

TriCore Reference Laboratories

Albuquerque, New Mexico

Charez Norris, MEd, RRT

Senior Continuous Improvement Process Manager

Performance Improvement

HonorHealth

Scottsdale, Arizona

Diane Perry, DStJ, BSc, MLT

Instructor

Herzing College

Winnipeg, Manitoba, Canada

Beth Roberts, PM

Instructor

Allied Health

Tennessee College of Applied TechnologyParis

Paris, Tennessee

Tammy Ross, PBT(ASCP)CM, MA-C(Medical Assistant Certified)

Phlebotomy Program Coordinator and Instructor

Allied Health Department/Continuing Education

Bates Technical College

Tacoma, Washington

Sharon Scott, BS, CLA(ASCP)

Assistant Professor

Health Care Specialist

Ivy Tech Community CollegeNorthwest

East Chicago, Indiana

Katherine Smith, PBT(ASCP), MHA

Phlebotomy Instructor

Workforce Continued Education

Dallas County Community College at Eastfield

Mesquite, Texas

J. Eric Stanford, MHA, MLS (ASCP)CM