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Mona M - Natural Language Processing with AWS AI Services: Derive strategic insights from unstructured data with Amazon Textract and Amazon Comprehend

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Mona M Natural Language Processing with AWS AI Services: Derive strategic insights from unstructured data with Amazon Textract and Amazon Comprehend
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Work through interesting real-life business use cases to uncover valuable insights from unstructured text using AWS AI services

Key Features
  • Get to grips with AWS AI services for NLP and find out how to use them to gain strategic insights
  • Run Python code to use Amazon Textract and Amazon Comprehend to accelerate business outcomes
  • Understand how you can integrate human-in-the-loop for custom NLP use cases with Amazon A2I
Book Description

Natural language processing (NLP) uses machine learning to extract information from unstructured data. This book will help you to move quickly from business questions to high-performance models in production.

To start with, youll understand the importance of NLP in todays business applications and learn the features of Amazon Comprehend and Amazon Textract to build NLP models using Python and Jupyter Notebooks. The book then shows you how to integrate AI in applications for accelerating business outcomes with just a few lines of code. Throughout the book, youll cover use cases such as smart text search, setting up compliance and controls when processing confidential documents, real-time text analytics, and much more to understand various NLP scenarios. Youll deploy and monitor scalable NLP models in production for real-time and batch requirements. As you advance, youll explore strategies for including humans in the loop for different purposes in a document processing workflow. Moreover, youll learn best practices for auto-scaling your NLP inference for enterprise traffic.

Whether youre new to ML or an experienced practitioner, by the end of this NLP book, youll have the confidence to use AWS AI services to build powerful NLP applications.

What you will learn
  • Automate various NLP workflows on AWS to accelerate business outcomes
  • Use Amazon Textract for text, tables, and handwriting recognition from images and PDF files
  • Gain insights from unstructured text in the form of sentiment analysis, topic modeling, and more using Amazon Comprehend
  • Set up end-to-end document processing pipelines to understand the role of humans in the loop
  • Develop NLP-based intelligent search solutions with just a few lines of code
  • Create both real-time and batch document processing pipelines using Python
Who this book is for

If youre an NLP developer or data scientist looking to get started with AWS AI services to implement various NLP scenarios quickly, this book is for you. It will show you how easy it is to integrate AI in applications with just a few lines of code. A basic understanding of machine learning (ML) concepts is necessary to understand the concepts covered. Experience with Jupyter notebooks and Python will be helpful.

Table of Contents
  1. NLP in the Business Context and Introduction to AWS AI Services
  2. Introducing Amazon Textract
  3. Introducing Amazon Comprehend
  4. Automating Document Processing Workflows
  5. Creating NLP Search
  6. Using NLP to Improve Customer Service Efficiency
  7. Understanding the Voice of Your Customer Analytics
  8. Leveraging NLP to Monetize Your Media Content
  9. Extracting Metadata from Financial Documents
  10. Reducing Localization Costs with Machine Translation
  11. Using Chatbots for Querying Documents
  12. AI and NLP in Healthcare
  13. Improving the Accuracy of Document Processing Workflows
  14. Auditing Named Entity Recognition Workflows
  15. Classifying Documents and Setting up Human in the Loop for Active Learning
  16. Improving the Accuracy of PDF Batch Processing
  17. Visualizing Insights from Handwritten Content
  18. Building Secure, Reliable, and Efficient NLP Solutions

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Natural Language Processing with AWS AI Services

Derive strategic insights from unstructured data with Amazon Textract and Amazon Comprehend

Mona M

Premkumar Rangarajan

BIRMINGHAMMUMBAI Natural Language Processing with AWS AI Services Copyright - photo 2

BIRMINGHAMMUMBAI

Natural Language Processing with AWS AI Services

Copyright 2021 Packt Publishing

All rights reserved. No part of this book may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, without the prior written permission of the publisher, except in the case of brief quotations embedded in critical articles or reviews.

Every effort has been made in the preparation of this book to ensure the accuracy of the information presented. However, the information contained in this book is sold without warranty, either express or implied. Neither the authors, nor Packt Publishing or its dealers and distributors, will be held liable for any damages caused or alleged to have been caused directly or indirectly by this book.

Packt Publishing has endeavored to provide trademark information about all of the companies and products mentioned in this book by the appropriate use of capitals. However, Packt Publishing cannot guarantee the accuracy of this information.

Publishing Product Manager: Sunith Shetty

Senior Editor: David Sugarman

Content Development Editor: Priyanka Soam

Technical Editor: Devanshi Ayare

Copy Editor: Safis Editing

Project Coordinator: Aparna Ravikumar Nair

Proofreader: Safis Editing

Indexer: Pratik Shirodkar

Production Designer: Sinhayna Bais

First published: November 2021

Production reference: 2191121

Published by Packt Publishing Ltd.

Livery Place

35 Livery Street

Birmingham

B3 2PB, UK.

978-1-80181-253-5

www.packt.com

Wisdom is knowing I am nothing Love is knowing I am everything Between the - photo 3Wisdom is knowing I am nothing Love is knowing I am everything Between the - photo 4

Wisdom is knowing I am nothing. Love is knowing I am everything. Between the two, my life moves. Shri Nisargadatta Maharaj

We dedicate this book to our dear fathers, for it is their wisdom and love that guides us from within. We may miss their physical presence, but we are blessed with the light of their true essence in every moment of our lives.

Acknowledgments

We also wanted to take a few moments to express our sincere gratitude to our families, friends, and well-wishers for their continued support, without whom this book would not have been possible.

I, Premkumar Rangarajan, would like to thank my wife, Sapna Mohan Kumar, for her patience with me, her words of encouragement during creative blocks, and her skillful ability to know exactly when to leave me alone; my son, Harivatsa Premkumar, for his faith in me; my mother, Prabhavathy Rangarajan, for her constant love and guidance; my brother, Arun Rangarajan, for his unwavering support; my niece Anya Arun and my nephew Satvik Arun for their playful encouragement; and all my family and friends, for being there for me during this very tough 2021.

I, Mona M, would like to thank my grandparents, Nawal Kishore Prasad and Indu Kumari Sinha, for their constant encouragement to write this book; my mother, Punam Kumari, for never losing faith in me even in the most difficult situation of my life. Also, to my aunts (Nirupama Kaushik and Anupama Kunwar), for always giving me the strength to stay positive, and all the rest of my family and friends, for being there for me during this very tough 2021

Foreword

For decades, very few organizations could master the arcane field of Machine Learning (ML). A fascinating mix of math, computer science, software engineering, and IT, ML required a collection of skills and resources that were simply not available outside of very large companies or research labs.

This all changed about 10 years ago with the availability of commodity compute and storage, open source libraries, and the omnipresence of digital data. Indeed, the near-simultaneous emergence of tools such as Amazon EC2, Amazon S3, scikit-learn, and Theano quickly made ML much more accessible and cost-effective. Just a few years later, research teams demonstrated that Graphical Processing Units (GPUs) could be used to massively accelerate neural networks, giving this ancient and impractical technology a new lease of life, and kicking off a Deep Learning (DL) frenzy that has yet to slow down.

Initially, Computer Vision (CV) stole the limelight, amazing us all with ever more sophisticated applications. Meanwhile, Natural Language Processing (NLP) progressed as well, although in a quieter manner. For a while, tasks such as translation, sentiment analysis, and searching didn't look as exciting and flashy as autonomous driving. And then, transformer models burst onto the scene, delivering stunning, state-of-the-art results on NLP tasks and rejuvenating the whole field.

Today, NLP use cases are ubiquitous. Many organizations have accumulated mountains of text documents, including invoices, contracts, forms, reports, emails, web pages, and more. The sheer volume and diversity of these documents make it very challenging to process them efficiently so as to extract precious business insights that can help improve business performance and customer experience.

Some teams decide to build their own NLP solutions using ML libraries and their preferred flavor of IT infrastructure. On top of the ML work, this also requires deploying and managing production environments, with their cohort of challenges: security, monitoring, high availability, scaling, and so on. All of this is important work (who wants to skimp on security?), but it takes valuable time and resources away from the project without creating any actual business value.

This is precisely the problem that AWS AI Services solves. You can extract business insights from your text documents without having to train models or manage any infrastructure. In fact, you don't even need to know the first thing about ML! The answer is literally an API call away, and any developer can start using these services in minutes. Many AWS customers have deployed these services in production in a couple of days, if not hours. They're that simple, and they provide the out-of-the-box security and robustness that is commonly associated with AWS infrastructure.

Authors Mona and Prem have worked with diverse AWS customers for years, and they've distilled this experience in their book, the first of its kind. Not only will you learn how AWS APIs work, but you'll also and, most importantly, learn how to combine them to implement powerful NLP workflows, such as automating document processing, understanding the voice of your customers, or building a solution to monetize content. I highly recommend this book to every developer interested in adding NLP capabilities to their applications with just a few lines of code. So, turn the page, start learning, and build great apps!

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