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Ravi Sagar - Jira Quick Start Guide: Manage your projects efficiently using the all-new Jira

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Jira Quick Start Guide: Manage your projects efficiently using the all-new Jira: summary, description and annotation

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Leverage Jiras powerful task management and workflow features to better manage your business processes

Key Features
  • The book covers all major applications of Jira, which are Jira Software, Jira Core, Jira Service Desk.
  • Configure project workflows and the fields that will be used in the project with the help of Jiras features
  • Create tickets for issues and manage your projects using the Jira software
Book Description

Jira is an issue tracker and project management system. With their latest release, the Jira team has now expanded their user base to agile teams as well as business teams. This book provides a comprehensive explanation covering all major components of Jira, including Jira Software, Jira Core, and Jira Service Desk.

This book starts with an introduction to Jiras unique features and how it can be used as an issue-tracking tool. It will then teach you about how a new project is created by a Jira administrator, what responsibilities there are, and using correct and relevant schemes in your project. You will then learn how to configure project workflows and fields for project screens.

You will understand the various permissions used in projects and the importance of project roles in Jira. Then, the book talks about the concepts of versions acting as milestones and using components when handling issues in your projects. It will then focus on analysing data using built-in reports and creating dashboards in Jira.

At the end, it will discuss various best practices for users as well as project managers or project administrators.

What you will learn
  • Implement Jira as a project administrator or project manager
  • Get familiar with various functionalities of Jira
  • Configure projects and boards in your organisations Jira instance
  • Understand how and when to use components and versions in your projects
  • Manage project configurations and Jira schemes
  • Learn the best practices to manage your Jira instance
Who this book is for

This book will be especially useful for project managers but its also intended for other Jira users, including developers, and any other industry besides software development, who would like to use Jira for project management.

Table of Contents
  1. Introducing Jira
  2. Getting Started with Jira Core and Basic Usage
  3. Using Jira Software for Development Teams
  4. Using Jira Service Desk for Help Desks
  5. Jira Schemes and Configuring Project Workflow
  6. Configuring Project Screens and Permissions
  7. Reports and Dashboards
  8. Best Practices

Ravi Sagar: author's other books


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Jira Quick Start Guide Manage your projects efficiently using the all-new - photo 1
Jira Quick Start Guide
Manage your projects efficiently using the all-new Jira
Ravi Sagar

BIRMINGHAM - MUMBAI Jira Quick Start Guide Copyright 2019 Packt Publishing - photo 2

BIRMINGHAM - MUMBAI
Jira Quick Start Guide

Copyright 2019 Packt Publishing

All rights reserved. No part of this book may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, without the prior written permission of the publisher, except in the case of brief quotations embedded in critical articles or reviews.

Every effort has been made in the preparation of this book to ensure the accuracy of the information presented. However, the information contained in this book is sold without warranty, either express or implied. Neither the author, nor Packt Publishing or its dealers and distributors, will be held liable for any damages caused or alleged to have been caused directly or indirectly by this book.

Packt Publishing has endeavored to provide trademark information about all of the companies and products mentioned in this book by the appropriate use of capitals. However, Packt Publishing cannot guarantee the accuracy of this information.

Commissioning Editor: Richa Tripathi
Acquisition Editor: Aditi Gour
Content Development Editor: Smit Carvalho
Technical Editor: Akhil Nair
Copy Editor: Safis Editing
Project Coordinator: Pragati Shukla
Proofreader: Safis Editing
Indexer: Manju Arasan
Graphics: Jason Monteiro
Production Coordinator: Nilesh Mohite

First published: January 2019

Production reference: 1230119

Published by Packt Publishing Ltd.
Livery Place
35 Livery Street
Birmingham
B3 2PB, UK.

ISBN 978-1-78934-267-3

www.packtpub.com


I would like to dedicate this book to my wife, Shelly, who has always stood by me and helped me achieve my goals. This book wouldn't have been possible without her continuous encouragement. I would also want to dedicate this book to my little daughter, Raavya, my parents for their endless support and to all the reviewers and book coordinators for their immense help on this book.
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Contributors
About the author

Ravi Sagar is an Atlassian consultant and Drupal expert with several years of experience in web development and business analysis. He has done extensive work implementing and customizing big Jira instances for project tracking, test management, support tickets, and Agile tracking.

Ravi founded Sparxsys Solutions Pvt. Ltd. in 2010a start-up company that provides consultancy and training services on Atlassian tools and Drupal. He has a keen interest in building accessible websites, adhering to WCAG guidelines, and is the author of Mastering Jira 7 - Second Edition and multiple Jira 7 video training courses. In his free time, he loves blogging on his website, where he writes regularly about topics such as DevOps and programming.

About the reviewer

Raul Pelaez Mendoza is an Atlassian Jira Expert based in Barcelona with more than 7 years of experience in the Atlassian Ecosystem and more than 20 years of experience in the implementation of Java-based systems for project management offices in diverse public and private international corporations.

Specialist in business process outsourcing (BPO) and operations management. Currently working at Ankonan doing consulting services, training courses, and the administration of the Atlassian platforms of diverse companies.

Technical Engineer in Computer Systems, Technology Teacher Certificate, SNOMED-CT/HL7/CDA Certified. Specialist in Intellectual Property Expertise. IT-Forensics Expert. Certified Blockchain Solution Architect (CBSA).

Packt is searching for authors like you

If you're interested in becoming an author for Packt, please visit authors.packtpub.com and apply today. We have worked with thousands of developers and tech professionals, just like you, to help them share their insight with the global tech community. You can make a general application, apply for a specific hot topic that we are recruiting an author for, or submit your own idea.

Preface

Jira Quick Start Guide is focused on getting you started with Jira very quickly, and is written specially with this objective in mind. Like any other tool, Jira also has a learning curve, but quite often, you don't want to spend weeks or even months just evaluating the product. This book will give you sufficient knowledge of using the tool not just as a user, but also as an administrator. The book starts by giving you a very good overview of Jira and how it can help you, then talks about Jira basics that will help you understand how it can be applied in your project. Later chapters are focused on exploring the customization capabilities of Jira to empower you with the knowledge of various schemes that cannot be ignored if you want to use Jira for your project.

Who this book is for

This book will be especially useful for project managers, but is also intended for other Jira users, including developers, and any other industry besides software development, who would like to leverage Jira's powerful task management and workflow features to better manage their business processes. We will cover how to configure projects and boards, customize workflows, and manage project permissions in Jira. This book provides a comprehensive explanation covering all major applications of Jira, including Jira Software, Jira Service Desk, and Jira Core. It will cover planning and setting up a new Jira instance. We will talk about key features such as understanding the basic usage of the tools, setting up workflows for processes, and other things such as reporting in Jira and an understanding of various best practices.

Primarily, the book is focused on project managers, developers, and service desk agents, as well as business users with, of course, good exposure to Jira administration concepts.

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