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George Bodenheimer - Every Town Is a Sports Town: Business Leadership at ESPN, from the Mailroom to the Boardroom

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ESPNs rise is one of the most remarkable stories about business and sports in our time, and nobody can tell it better than George Bodenheimer.
It may be hard to believe, but not long ago, getting sports updates was difficult and frustrating. ESPN changed everything. George Bodenheimer knows. Initially hired to work in the mailroom, one of Bodenheimers first jobs was to pick up sportscaster Dick Vitale at the Hartford airport and drive him to ESPNs main campusa couple of trailers in a dirt parking lot. But as ESPN grew, so did Georges status in the company. In fact, Bodenheimer played a major part in making ESPN a daily presence not just here, but all over the world. In this business leadership memoirwritten with bestselling author Donald T. PhillipsBodenheimer lays out ESPNs meteoric rise. This is a book for business readers and sports fans alike. A Best Business Book of 2015, Strategy Business

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In accordance with the US Copyright Act of 1976 the scanning uploading and - photo 1

In accordance with the U.S. Copyright Act of 1976, the scanning, uploading, and electronic sharing of any part of this book without the permission of the publisher constitute unlawful piracy and theft of the authors intellectual property. If you would like to use material from the book (other than for review purposes), prior written permission must be obtained by contacting the publisher at permissions@hbgusa.com. Thank you for your support of the authors rights.

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Copyright 2015 by George Bodenheimer

Design by Claire Brown

Photography by Deb Feingold

Cover copyright 2015 by Hachette Book Group, Inc.

All rights reserved. In accordance with the U.S. Copyright Act of 1976, the scanning, uploading, and electronic sharing of any part of this book without the permission of the publisher constitute unlawful piracy and theft of the authors intellectual property. If you would like to use material from the book (other than for review purposes), prior written permission must be obtained by contacting the publisher at permissions@hbgusa.com. Thank you for your support of the authors rights.

Grand Central Publishing

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First ebook edition: May 2015

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ISBN 978-1-4555-8610-3

E3

This book is dedicated to my family. First and foremost, to my wife, Ann, whose love, support, and friendship mean everything to me. And to Vivian, Julian, Kate, George, James, and Rob. Also, Tatters and Dottie.

All royalties the author receives will be donated to the V Foundation for Cancer Research.

The V Foundation was created by legendary Coach Jim Valvano and ESPN in 1993. Since then, a total of more than $130 million in research grants has been awarded. One hundred percent of direct cash contributions go directly to cancer researchers to fund their studies.

If you would like to make a donation or learn more about the V Foundation for Cancer Research, please visit www.jimmyv.org.

Dont Give Up Dont Ever Give Up.

I started at ESPN in 1979. Eighteen months later, they hired this guy named George Bodenheimer out of Denison University. One of his responsibilities was to pick me up at the airport and drive me places.

Back then, George was an aspiring marketing guy. But he was young, impatient, and at the bottom of the totem pole. One day he said, Dick! Am I really going to have a career here? All I do is drive you around!

When George was in his early twenties, I could tell he had what it took to be successful. The way he looked you in the eye. The way he shook your hand. The way he made you feel. He had all the qualities you would want in a leaderand he was likable.

So I said to him: George, relax, baby! Something about you has winner written all over it. Youre Awesomewith a capital A. Youre a three-S man: Super, Scintillating, Sensational! You are a prime-time performerflat out! And by the way, this whole ESPN thing is going to succeed. Youre going to have a great career. Theres no doubt in my mind!

George stayed with ESPN. He used to be my driver and then he became my boss. But he always treated me the samegreat! And he never forgot where he came from. We formed a friendship that has lasted over thirty years.

Dick Vitale

I was Dickie Vs regular driver when I started at ESPN in January 1981. He was coming into Bristol regularly and I would pick him up at the Hartford airport. Often, wed drive to a diner and get something to eat. Then Id take him to the only hotel anywhere near ESPNs offices, the Holiday Inn in Plainville, Connecticut (where all the original ESPN Christmas parties took place).

At that time, Dick was one of the companys top on-air talents, growing in stature, and well respected. But only a couple of years earlier, in 1979, hed been unceremoniously fired as head coach of the Detroit Pistons (Dick called it getting the ziggy). Recognizing both his personality and his upside potential, ESPN quickly gave him a shot as a broadcasterand Dick Vitale did the very first national basketball game that ever aired on ESPN (a DePaul victory over Wisconsin).

During those forty-five-minute drives to and from the airport, Dick and I would talk about all kinds of things. He took an immediate interest in me and my career, which I deeply appreciated. We became good friends.

I was just a kid and in my very first job out of college. I was green, unsure of my career path, and a driver. But Dickie V treated me like royalty. Im proud to say that our friendship has lasted more than thirty years.

George Bodenheimer

M y job interview with ESPN was fast, really fast. The place was buzzing and everybody seemed like they had too much to do. When ushered into the HR directors office, I found him sitting at his desk looking over my rsum. He didnt get up, didnt look up, and I wasnt offered a seat. So I just stood there for a momenta nervous kid dressed in a coat and tie.

Okay, he finally said, based on this rsum youd be qualified to be a driver, which is what we call our mailroom guys. They deliver mail around to the buildings and drive people to and from the airport. We might have an opening in about a week. The job pays $8,000 a year. You wouldnt mind shoveling snow, would you?

No, sir. I wouldnt mind, I said.

All right, thanks for coming in. Well let you know.

And that was it. The interview lasted two minutes, and it was only five minutes from the time I walked through ESPNs front door before I was back out in the parking lot.

As I started the sixty-mile drive from Bristol back home to Greenwich, Connecticut, I kept reliving the interview in my mind. Eight thousand dollars was less than one-quarter of the starting salary offered by big companies (such as U.S. Steel, International Paper, Xerox, and Procter & Gamble), which were recruiting at Denison. I didnt know what I was going to do. It had now been nine months since graduation, I was bartending part-time, and I was still living at home. My parents, Julian and Vivian Bodenheimer, knew I was anxious to begin a career, but they didnt put too much pressure on me. Rather, they were supportive, just like a family should be.

ESPN Broadcast Center 1979 ESPN Images Dad was a retail store manager Mom - photo 2

ESPN Broadcast Center, 1979. ESPN Images

Dad was a retail store manager, Mom a banker. They raised my sister, Sue, and me to always treat others with respect. The worst thing my father could ever say to me when I was a kid was that I had disappointed him. And in those rare instances, it almost always had something to do with how I had interacted with people. Always treat others the way you would want to be treated. That was the rule in our household. It was the Golden Rule and it was lived every day.

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