Akila Narayanan - Gamification for Employee Engagement
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Copyright 2014 Impackt Publishing
All rights reserved. No part of this book may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, without the prior written permission of the publisher, except in the case of brief quotations embedded in critical articles or reviews.
Every effort has been made in the preparation of this book to ensure the accuracy of the information presented. However, the information contained in this book is sold without warranty, either express or implied. Neither the author, nor Impackt Publishing, and its dealers and distributors will be held liable for any damages caused or alleged to be caused directly or indirectly by this book.
Impackt Publishing has endeavored to provide trademark information about all of the companies and products mentioned in this book by the appropriate use of capitals. However, Impackt Publishing cannot guarantee the accuracy of this information.
First published: December 2014
Production Reference: 1241214
Published by Impackt Publishing Ltd.
Livery Place
35 Livery Street
Birmingham B3 2PB, UK.
ISBN 978-1-78300-134-7
www.Impacktpub.com
Author
Akila Narayanan
Reviewers
Sanjay Abraham
Mohit Garg
Commissioning Editor
Richard Gall
Content Development Editor
Amey Varangaonkar
Copy Editors
Ankur Ghiye
Rohith Rajan
Project Coordinator
Priyanka Goel
Proofreaders
Simran Bhogal
Maria Gould
Ameesha Green
Paul Hindle
Production Coordinator
Melwyn D'sa
Cover Work
Simon Cardew
Akila Narayanan has over a decade of experience in the IT industry and is currently working as a project manager with one of the global IT leaders. She is a social business enthusiast and evangelist with vast experience managing complex and strategic projects for insurance customers. She specializes in enabling social business and gamification for insurance customers, has published thought papers and created customer mindshare. She is an avid blogger in her organizational community and her areas of interest include project management, people/human resource management, behavioral analysis, motivation, process and quality, knowledge management, social business, gamification, and innovation. She is also interested in convergence of social, mobile, cloud, and analytics technologies. She has a strong passion for enabling people, a keen observer and an empathic thinker. She holds a Bachelor's degree in engineering from University of Madras and is PMP, AINS certified. She has completed the online gamification course offered by coursera.org.
Akila Narayanan is based out of Chennai, India. She can be reached at https://www.linkedin.com/pub/akila-narayanan/46/27b/403.
Thanks to one and all at Impackt Publishing for having given me this maiden opportunity. The entire crew behind the scenes deserves fullest credits for their fantastic work and support.
Thanks to my parents Sumathi and Narayanan, for being my life support system. Whatever I am today, I owe it all to you.
Thanks to my role model and friend Anuradha Sundararajan, for being an eternal source of inspiration. You made all the difference in my life.
Thanks to my best friend Deepa Manjari Sampathrao, for being the best. I know you will stand by me, no matter what.
Thanks to my batch mates Kumaravel Manickam Kandan and Raam Vaidyanathan, for being there, always. I cherish your friendship a lot.
Thanks to Raveendran N in whose small firm I learnt to crawl as a professional, and Mohan Subramanian for referring me to a corporate organization.
Thanks to the thought leaders Ashok Kumar Jothimani, Sukumar Rajagopal, and Shyam Sundar Nagarajan, who have shaped, inspired, and influenced me respectively in the professional arena.
Thanks to Ashok, you led by example demonstrating the value of employee engagement. I developed a lot of professional traits by observing you in close quarters. In fact, you introduced me to blogging and that has done a world of good for me.
Thanks to Sukumar, you inspired me through illuminating blog posts, encouraged me with your thoughtful comments, nudged me the most to write a book, especially pointed out the value of non-fiction writing to me.
Thanks to Shyam, you introduced me to Whitepapers, imparted knowledge on the subject of gamification, made me feel valued for my contributions at the workplace, and rekindled the passion and much more.
Thanks to Kevin Werbach whose brilliant online course I attended on gamification through https://www.coursera.org/. I recommend the course to each one of you interested in the subject.
Thanks to my blogging gurus Meenakshisankar M and Anbu Muppidathi and the entire blogging community of my current organization for their constant encouragement and support.
Thanks to my favorite boss Lakshmi Narasimhan Srinivasan and to all the other esteemed bosses and leads from whom I have learned the nuances of employee engagement. And thanks to all those friends, colleagues, relatives, and well-wishers whom I couldn't single out here but have helped me in one way or the other in my journey of life.
Thanks a bunch to God for bringing all these wonderful people into my lives. Special thanks to all those wonderful readers, who would be buying (hopefully) or who would happen to read this book.
Sanjay Abraham is a social business, gamification, analytics and mobility consultant. He has 15 years of experience into software consulting, understanding business needs and positioning the right software solutions for enterprises. His personal area of passion is to help enterprises have the right digital strategy through Social, Mobile, Analytics and Cloud (SMAC). As an evangelist and consultant into social business, gamification, analytics and mobile, he helps enterprises redefine the way business is done.
He has a flair for writing on technology and business topics too and is a regular blogger at Innovation, Insights or WIRED, Business2Community, Yahoo, SAP, IBM, and Jive communities. He is also featured as a Social Business thought leader by Jive in January 2014.
Sanjay staunchly believes, digital transformation could radically change the way business is done. Presently, enterprises get just 45 percent value from their existing technology systems. As embracing digital transformation could often be a daunting task for enterprises, his initiative called Enterprise CLINIC, which he passionately drives, is to help organizations visualize and explore new technologies and evaluate products and platform.
He is experienced into Enterprise Collaboration, Social Business, Enterprise Social network (ESN), Enterprise Innovation Management (EIM), Social Onboarding and Learning, Social Project Management, Communities Management, Gamification, Enterprise Mobility- Mobile Device and Content Management, BYOD, Big Data Analytics and Data Visualization, Enterprise File Sync and Sharing (EFSS), content collaboration and Enterprise Identity and Access Management (EIAM).
Presently, he works as Director- Consulting with CTPRD and drives new technology initiatives in the social, analytics, and mobility space for verticals such BFSI, Government, ITeS, Insurance, Education, Retail and so on.
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