Table of Contents
Additional titles in Entrepreneurs Startup Series
Start Your Own
Arts and Crafts Business
Bar and Club
Business on eBay
Business Support Service
Car Wash
Child Care Service
Cleaning Service
Clothing Store
Coin-Operated Laundry
Consulting
e-Business
e-Learning Business
Event Planning Business
Executive Recruiting Service
Freight Brokerage Business
Gift Basket Service
Growing and Selling Herbs and Herbal
Products
Home Inspection Service
Import/Export Business
Information Consultant Business
Law Practice
Lawn Care Business
Mail Order Business
Medical Claims Billing Service
Personal Concierge Service
Personal Training Business
Pet-Sitting Business
Restaurant and Five Other Food Businesses
Self-Publishing Business
Seminar Production Business
Specialty Travel & Tour Business
Staffing Service
Successful Retail Business
Vending Business
Wedding Consultant Business
Wholesale Distribution Business
Preface
Youve chosen this book because youre planning to start a bed and breakfast. Youll be living the dream of countless thousands of peopleto escape the rat race, renovate and decorate an old home, live where you work while meeting new people and making new friendsand be your own boss.
This is an exciting idea. But it can also be a scary one. Youll be on-call 24/7much more so than when you worked in the 9-to-5 world. And youll work long, hard hours, not only greeting guests but cooking and cleaning as well as marketing and bookkeeping. And while youll be working at home, running the whole show, youll also be in charge of any and all problemsalso 24/7. When youre in charge, you cant turn to someone else to handle questions, problems, and concernsyoure it.
But youre also the one who gets to make all the decisions, bask in the warmth of your guests praises, and enjoy the rewards of hard work done well. Youll be earning a living doing something you loveand thats priceless.
The Right Answers
Youre probably considering becoming a bed and breakfast host, or innkeeper, for one or more of the following reasons:
You love cooking and entertaining.
You love remodeling and decorating.
You have a background in the lodging or hospitality industries and feel this would be an excellent way to combine your experience with a satisfying new career and lifestyle.
Youd like to supplement your income by putting your home to work for you. Which did you choose?
It doesnt matter because there is no wrong answer. Any of these responses is entirely correct so long as you realize that they all involve a lot of learning and a lot of hard work. They can also involve a heck of a lot of fun, as well as a tremendous amount of personal and professional satisfaction.
The Goal
Our goal here is to tell you everything you need to know to decide if a bed and breakfast is right for you, and then, assuming it is, to:
get your B&B and your business up and running
make your bed and breakfast a success
Weve attempted to make this book as user-friendly as possible. Weve interviewed lots of people out there on the front lines of the industryall around the countryto learn the nitty-gritty, hands-on tasks, tips, and tricks to successful B&B innkeeping.
Weve set aside places for them to tell their own stories and give their own hard-won advice and suggestions, a sort of virtual round-table discussion group with you placed right in the thick of things. (For a listing of these successful bed and breakfast owners, see this books Appendix.) Weve broken our chapters into manageable sections on every aspect of start-up, production, and promotion. And weve left some space for your creativity to soar.
In this revised edition weve also included a lot more advice on one of the most important tools in todays hospitality industry: the internet and your web site. Youll learn why you need to have a web site and how to design it to make it work hard for you.
Weve packed our pages with helpful tips so that you can get up and running on your new B&B as quickly as possible. And weve provided an Appendix crammed with contacts and sources.
So pour yourself a cup of coffee, take a deep breath, turn off the phone, turn off the TV, set your brain to learning mode, and lets go!
The Breakfast Club
A romantic room for two in a historic home, aglow with the patina of lovingly restored antiques, the luster of fine china, and the sparkle of silver. A fire crackles in the hearth and the rich scents of fresh coffee and homemade cinnamon rolls waft up from the kitchen. Its the picture most people conjure when they consider a stay at a bed and breakfast. And its an accurate portrait.
But not the only one. Bed-and-breakfast lodgings with a twist are typically found in historic homes, from Revolution-era townhouses to Queen Anne mansions to Craftsman bungalows. But B&Bs also occupy such nontraditional buildings as colonial taverns, 1890s schoolhouses, Roaring 20s banks, Victorian lighthouses, and a panoply of other structures steeped in history and romance. And youll discover wonderful bed and breakfasts in modern Manhattan high rises, on working dairy farms and cattle ranches, and in many a new home perched beside a river, lake, or the sea.
The quintessential bed and breakfast is located in a seaside hamlet, ski resort, or quaint Victorian village. But youll also find B&Bs in bustling metropolitan midtowns, desert oases, and classic middle-American small towns.
Best of Both Worlds
What exactly is a bed and breakfast? Its a sort of hybrid between a luxury hotel and a private home, embodying the best of both worlds. A B&B is generally a small establishment with four to ten guest rooms instead of the 50 to 100 or more found at most hotels. The owners live on-site and interact with travelers as if they were invited guests rather than anonymous temporary room numbers. And guests are treated to lots of little deluxe touches like chocolates on their pillows, turn-down service (blankets thoughtfully turned down before bedtime for the pampered guest to slip into), and baskets of bath and beauty products set out on whirlpool tubs.
Of course, theres the breakfast in bed and breakfast, a sumptuous home-cooked repast that comes with the price of the room and is served each morning in a communal dining room or in the guests own quarters. This is not the chain hotels continental breakfast of cold, dry cereal in tiny boxes and sweet rolls wrapped in cellophane, but a morning feast that can range from pancakes made with fresh-picked blueberries to fluffy omelettes stuffed with herbs and cheese to banana breads made from scratch and still hot from the oven.
Bed and breakfasts also tend to feature frosty glasses of iced tea or lemonade on the porch on hot summer afternoons, cups of cocoa after sleigh rides on wintry afternoons, plates of cookies in the kitchen, sherries in the library, or wine and cheese in the parlor on dusky eveningsall a part of the room rate.