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Rosemary M. Lehman - Motivating and Retaining Online Students

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Finally, the first research-based book of sound strategies and best practices to help instructors motivate students to complete their online courses.Although studies support the effectiveness of learning online, students often fail to complete online courses. Some studies have found that as many as 5070% drop out of their online courses or programs. Retention is not only a growing expectation and imperative, but it is also as opportunity for faculty members to take the lead in innovating, researching, and implementing new strategies while demonstrating their effectiveness.Designed for instructors and instructional designers, Motivating and Retaining Online Students is filled with empirical research from the authors study of motivation and retention strategies that can reduce online learner dropout. Focusing on the most important issues instructors face, such as course design; student engagement and motivation; and institutional, instructional, and informal student support strategies, the book provides effective online strategies that help minimize student dropout, increase student retention, and support student learning.While helping to improve the overall retention rates for educational institutions, the strategies outlined in the book also allow for student diversity and individual learner differences. Lehman and Conceios proven model gives instructors an effective approach to help students persist in online courses and succeed as learners.

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Contents - photo 1

Contents

Cover design by Michael Cook Cover image RomanOkopny Copyright 2014 by - photo 2

Cover design by Michael Cook

Cover image: RomanOkopny

Copyright 2014 by John Wiley & Sons, Inc. All rights reserved.

Published by Jossey-Bass

A Wiley Brand

One Montgomery Street, Suite 1200, San Francisco, CA 94104-4594 www.josseybass.com

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, 978-750-8400, fax 978-646-8600, or on the Web at www.copyright.com . Requests to the publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, 201-748-6011, fax 201-748-6008, or online at www.wiley.com/go/permissions .

Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book, they make no representations or warranties with respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. No warranty may be created or extended by sales representatives or written sales materials. The advice and strategies contained herein may not be suitable for your situation. You should consult with a professional where appropriate. Neither the publisher nor author shall be liable for any loss of profit or any other commercial damages, including but not limited to special, incidental, consequential, or other damages. Readers should be aware that Internet Web sites offered as citations and/or sources for further information may have changed or disappeared between the time this was written and when it is read.

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Wiley publishes in a variety of print and electronic formats and by print-on-demand. Some material included with standard print versions of this book may not be included in e-books or in print-on-demand. If this book refers to media such as a CD or DVD that is not included in the version you purchased, you may download this material at http://booksupport.wiley.com . For more information about Wiley products, visit www.wiley.com .

Library of Congress Cataloging-in-Publication Data

CIP data is available on file at the Library of Congress.

ISBN 978-1-118-53170-9 (pbk)

List of Tables, Exhibits, and Figure

TABLES
Common Reasons for Online Student Dropout
Study Participants Demographics
Factors Distinguishing Face-to-Face and Online
Environments
Course Design Elements, Strategies, and Ways to
Integrate the Strategies into Course Design
Ways to Incorporate Motivating Strategies into Course
Design
Instructional Support Strategies for Online Courses
Course Blueprint for the Seminar in the Philosophy and
History of Adult Education
Managing Tasks and Prioritizing Time for the Seminar
in the Philosophy and History of Adult Education
(Existing Course)
EXHIBITS
Time Management Strategies
Prioritizing Strategies
Learning Strategies
Use of Synchronous Communication to Support Online
Students
Learning How to Learn Online: Supporting Early and
Persistent Success for New Online Students
Self-Care Resources
Instructor Checklist for Designing Online Courses
FIGURE
Persistence Model for Online Student Retention

Preface

Participation in online education continues to grow in the United States (Allen & Seaman, 2010, 2011). However, concerns for online student retention and factors for student persistence must be taken into consideration. We know that among the reasons for student dropout are feelings of isolation, frustration, and disconnection; technology disruption; lack of contact with faculty; inadequate contact with students on the part of faculty; lack of student and technology support; lack of instructor participation during class discussion; lack of clarity in instructional direction or expectation; and lack of social interaction.

Based on the literature, we also know some factors that have a positive influence on retaining students and reducing dropout rates. Among these factors are previous experience in online courses, student preparation for online education, relevance of the course to students, learning community engagement, desire to complete a degree, and workplace support.

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