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Linda Byars Swindling - Stop Complainers and Energy Drainers: How to Negotiate Work Drama to Get More Done

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Stop Complainers and Energy Drainers: How to Negotiate Work Drama to Get More Done: summary, description and annotation

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Turn constant complainers into productive contributorsConstant complainers take up resources, time, and mental bandwidth in the workplace. When you change a culture of complainers to one of contributors, you boost morale, increase productivity, and promote effective communication. In short, you get more done with less drama. In Stop Complainers and Energy Drainers, workplace communication expert Linda Swindling shares her expertise in negotiating tough situations in the workplace. Discover how to influence others to accomplish your purpose. Stop Complainers and Energy Drainers uses scenarios, engaging questions, and survey results to provide strategies that can be implemented immediately. Shows how to identify complainers and time drainersProvides forms to help prepare for discussions, suggested language to show up powerfully, and encouragement to apply strategiesOffers concrete phrases and tactics to refocus a complainer and end unproductive conversationsStop Complainers and Energy Drainers is research-driven and focused on how to identify as well as manage conversations with venters, complainers, whiners, and energy drainers. With these guidelines for communication, youll see powerful results, improved relationships, and increased confidence.

Linda Byars Swindling: author's other books


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Contents Praise for Stop Complainers and Energy Drainers Linda Swindling - photo 1

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Praise for Stop Complainers and Energy Drainers

Linda Swindling knows negotiation and how to stop work drama. As a leader you have to see the value in others and see through the excuses. You cant afford to have chronic Complainers in your company. Make the time to read Stop Complainers and Energy Drainers .

David Irons

Senior Vice President, Sales/Marketing, Perfection Learning

Nothing slows down a companys growth and innovation more than chronic Complainers. Linda Swindlings Stop Complainers and Energy Drainers gives you strategies that work to negotiate with those negative people and those time-consuming systems that just dont work. Buy the book. Follow the steps. Watch your business growth take off.

Ford Saeks

Author of Superpower : How to Think, Act, and Perform with Less Effort and Better Results

Toxic employees suck the life out of the companies they work for and the colleagues around them. The solution? Read Linda Swindlings Stop Complainers and Energy Drainers . This cheerful, fast-read book is practical, sensible and chock-full of no-nonsense advice that anyone faced with a Complainer can immediately put to use.

Dick Grote

Author of How to be Good at Performance Appraisals

Linda Swindling shows you how to spot and stop every Complainer youll ever encounter. Youll devour her data, youll commiserate with her characters, and youll celebrate her suggestions. Lindas practical strategies to address Complainers are easy to implementeven when the Complainer is you!

Elaine Biech

ebb associates inc; Author of Thriving Through Change

Ever felt the joy sucked out of a room? It was probably caused by some energy vampire bringing his or her misery and negativity. Linda Swindling gives you practical strategies to Stop Complainers and Energy Drainers . Get rid of those Toxics and energy suckers and bring on the joy... because joy is the new competitive advantage !

Amanda Gore

CEO of the Joy Project; Author of Joy Is an Inside Job

In todays wired, 24/7 workplace, successful people create maximum results in minimum time. To dramatically improve productivity, you must eliminate time-sucking, whining, negativity, and drama in your workplace. In Stop Complainers and Energy Drainers , youll learn innovative strategies to handle toxic employees and energy-sapping environments. To gain higher performance from your team and regain your personal sanity, I highly recommend you read Linda Swindlings latest work.

Laura Stack

Best-selling author of Leave the Office Earlier and What to Do When Theres Too Much to Do

Stop Complainers and Energy Drainers is a users manual for how to get more done. I recommend the book to anyone responsible for managing a team, growing a client base and providing sustained success.

Derrick Jones

Director, US Distribution Sales, FLIR Systems

We all know how the power of negative people in the workplace can ruin team spirit and affect productivity. Stop Complainers and Energy Drainers is a great tool to change the conversation, refocusing on whats most positive and productive. Its a must for any organization.

Scott Friedman

Author of Celebrate! Lessons Learned from the Worlds Most Admired Organizations

For over 30 years Ive helped companies overcome barriers to top performance. Along the way Ive learned that one, just one Complainer, Whiner, or Toxic drama queen can suck the positive energy and productivity out of an entire team of great people. Until now, Ive never had truly effective strategies to deal with Complainers beyond firing them or trying to ignore them. In her great new book, Linda Swindling gives me options, strategies, and solutions to finally stop Complainers and rechannel that negative energy in a positive direction.

Joe Calloway

Author of Be the Best at What Matters Most

Insightful! You will find yourself wanting to apply Linda Swindlings strategies as you read through the material. This is an excellent read for any organizational team-building session because it focuses on redirecting negative energy and funneling it into a positive resource. Stop Complainers and Energy Drainers validates that Complainers are needed because they foster change.

Marilyn Stewart

Manager, Supplier Diversity, Alcatel-Lucent

Like most organizations, our organizations success rests on the people who represent it. Every impression is critical. Stop Complainers and Energy Drainers is a mandatory read if you cant risk the message Complainers send.

Cheryl Richards

Senior Vice President, Chief Diversity & Inclusion Officer, Dallas Convention and Visitors Bureau

To win in todays competitive business environment, leaders and senior managers must be able to execute brilliantly in up and down markets. They need people who contribute substantively to the organizations mission, not people who attack or sabotage it. Stop Complainers and Energy Drainers is a great action guide to eliminate negative, unproductive forces in the workplace so that managers and their teams can maximize innovation and bottom line results.

Susan Battley, PsyD, PhD

Leadership Psychologist; Author of Coached to Lead: How to Achieve Extraordinary Results with an Executive Coach

With this book, leaders now have the tools to develop a more positive work environment for everyone. The results are huge: less stress, more productivity, more creativity, even better health. No one should have to put up with negative people, especially since its so preventable. Linda Swindling equips us with the answers and tools we need.

Sandi Smith Leyva

President, BrainWays Training and Development

This fun-to-read book is filled with seriously practical and insightful tips and techniques that stop Complainers and Energy Drainers. Linda Swindling addresses one of the most difficult tasks leaders must master: how to give feedback in negative situations. Her approach is masterful. This is a must-read for every leader!

Lenora Billings-Harris

Author of The Diversity Advantage: A Guide to Making Diversity Work ; International Diversity Strategist

If you deal with difficult people, get this book! Linda Swindling shows specific, usable and simple steps you can take to stop bosses, employees, and peers from engaging in destructive behavior. She also shows what you can do to save yourself when you cant make a change in other people. Look at this book as an investment in your future careerand sanity!

Terry Brock

Author of Moving from Thinking No Way to Not Yet! ; Professional Speaker; Marketing Coach

How refreshing. Linda Swindlings book has taken the subject of complaining to a whole new (positive) level that managers can use to their advantage.

Joseph C. Sherren, HoF

Best-selling author of iLead: Five Insights for Building Sustainable Organizations

We all know them, but rarely know how to keep from getting sucked into their drama. Linda Swindling gives you practical solutions that help you identify, understand, and deal with Complainers and the negative energy they create. She also helps you identify some of your own potentially destructive behaviors that can keep you from living your best life. Get out your yellow highlighter penyoure going to need it!

Sandi Galloway

Director, Southwest MC&IT Sales Development, Canadian Tourism Commission

When you are searching for an employee for your company, you want the right person, in the right time, who can bring value to the organization. Quick advice... dont hire Complainers if you can avoid it. If they are already employed, stop them as fast as you can with Linda Swindlings advice. Ive witnessed her negotiate and stop even the toughest conflicts.

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