Marlene Chism - Stop Workplace Drama: Train Your Team to Have No Complaints, No Excuses, and No Regrets

Contents

Praise for Stop Workplace Drama

Stop Workplace Drama does more than reveal excuses for the inclination to drama in the workplace; it offers a wealth of ideas to improve communication, trust, and leadership that will help eliminate the energy, time, and talent drain that drama creates.

Stephen M. R. Covey, author of the New York Times and Wall Street Journal number one best seller, The Speed of Trust

This easy-to-read book is a must have for anyone who leads others and wants to improve the workplace dynamics so your people can enthusiastically say, Thank God Its Monday!

Roxanne Emmerich, author of Thank God Its Monday!: How to Create a Workplace You and Your Customers Love

Stop Workplace Drama offers practical ideas to improve communication in the workplace to eliminate power struggles, backstabbing, and office drama.

Michael Linenberger, author of Master Your Workday Now!

Marlene Chisms no-drama approach is down-to-earth and effective, plus its communicated with good humor and a very big heart.

Rick Hanson, PhD, author of Buddhas Brain: The Practical Neuroscience of Happiness, Love, and Wisdom

Stop Workplace Drama is filled with fresh strategies to help leaders navigate change, reach their objectives, and create a positive work climateall at the same time!

Jill Konrath, author of SNAP Selling and Selling to Big Companies

Any entrepreneur who wants to eliminate excuses and complaints and increase cooperation will benefit by reading Stop Workplace Drama .

Mike Michalowicz, author of the cult-classic, The Toilet Paper Entrepreneur

If you are suffering from negativity in the workplace or your life, and arent sure how to confront your boss, employee, or family member in a constructive way that initiates positive change, the skills you learn in Stop Workplace Drama will blow you away. Marlenes techniques really work, and are more than just mumbo jumbo! She offers solid principles and techniques that, when implemented, will make your environment happier and more productive.

Sam Glenn, speaker and author of A Kick in the Attitude

Marlene Chism has given the Drama Zone its own zip code! This book is a brilliant approach to halting drama in the workplaceright here, right nowand at every level within the organization. No smoke and mirrors, just real-world tips, tools, and techniques to creating a no excuses, no complaints, no regrets workplace. Count me in!

Anne Bruce, speaker and best-selling author of more than 14 books, including: Discover True North , Be Your Own Mentor , How to Motivate Every Employee , Building a High Morale Workplace , and Speak for a Living

Drama exists because we havent been taught how to identify and manage it. When youre ready to discover the true source of your drama, you need to do two things. First, look in the mirror. Second, read Marlenes intelligent yet practical book, and start moving away from the fog toward the island. Stop Workplace Drama puts pragmatic tools into the hands of anyone who is willing.

Scott Carbonara, speaker, and author of Firsthand Lessons, Secondhand Dogs

Got Drama? You can free yourself from the baggage and the resistance that is sucking the energy out of you when you walk into the office. Marlene is the master. Shell show you how to Stop Workplace Drama... with no judgment and lots of humor.

Ellen Rohr, president of Bare Bones Biz, and author of Where Did the Money Go?

I read a lot of business books and many of them are repetitive in content... not so [with] Stop Workplace Drama . Marlene Chisms fresh new look at the workplace, using a contemporary psychological lens, helps each of usmanager or individual contributoridentify the unhealthy games still being played in way too many organizations. Chisms eight-part Stop Your Drama Methodology integrates universal spiritual principles with sound business practices to help us live our lives more abundantly and create workplaces with no complaints, no excuses, and no regrets. I highly recommend adding this to your business library!

Charlotte Shelton, EdD, president and CEO, Unity World Headquarters

From steering business leaders through the fog clouding their focus to giving solid steps to becoming the change we want to see in the workplace, Marlene Chisms latest book is sure to boost business productivity by helping leaders identify and rid themselves of obstacles thwarting their prosperity. Ive often reminded our graduates upon commencement that their new life in the global marketplace is not a dress rehearsal. Every day it takes all a business leader has in his arsenal to go from success to significance, especially in our worlds current volatile economic climate. Now, thanks to Stop Workplace Drama , we can rewrite our business scripts, clear the clutter, and guarantee a long running, sold-out book.

Benjamin Ola. Akande, dean, George Herbert Walker School of Business and Technology, Webster University

The ideas offered by Marlene Chism in Stop Workplace Drama can be applied in any leadership position and even personal relationships to increase cooperation, teamwork, and keep everyone rowing in the same direction.

Michele Kauffman, owner, Associated Video Producers, Inc.

The principles in Stop Workplace Drama are key to good office management and more.

Karen Blanchette, association director, Professional Association of Health Care Office Management, PAHCOM

The members of our organization have gained so much insight into running a better, more effective, less drama-filled office from Marlene Chism. Stop Workplace Drama is a must read for anyone who manages people!

Heather Colicchio, president, American of Association of Dental Office Managers

Marlene entertains you on one page and makes you question your intentions on the next. The sage advice in Stop Workplace Drama , particularly the culmination of the fulcrum point of change and shift to creator mode, has helped me grow as a leader and inspire our staff to get clarity through the turmoil of growth.

Ruscell Pavlin, owner and HR director, Therapy Support

Marlene, where were you 25 years ago when I started my career in the human resources field? The real-life solutions you offer to overcome drama can be applied in a heartbeat. As I continue to coach and mentor individuals, Stop Workplace Drama will be in the middle of my desk.

Pam Mac Morran, senior professional in human resources; former corporate HR director and principal, PDA Search LLC

Copyright 2011 Marlene Chism. All rights reserved.

Published by John Wiley & Sons, Inc., Hoboken, New Jersey.

Published simultaneously in Canada.

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Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book, they make no representations or warranties with respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. No warranty may be created or extended by sales representatives or written sales materials. The advice and strategies contained herein may not be suitable for your situation. You should consult with a professional where appropriate. Neither the publisher nor author shall be liable for any loss of profit or any other commercial damages, including but not limited to special, incidental, consequential, or other damages.