Linda Galindo - The 85% Solution. How Personal Accountability Guarantees Success — No Nonsense, No Excuses

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Table of Contents

Praise for THE 85% SOLUTION

Now, more than ever, we all need to know that we cant blame the economy, weather, Wall Street, etc., for the situation we are in. We need to stop pointing the finger, look in the mirror, and muster up the courage to realize and admit it all starts with our thinking about personal accountability, which eventually turns into our reality and results. The 85% Solution masterfully demonstrates that a mind-set of personal accountability is where it all begins! The message is now ingrained in my brain and has changed my life!

Irene Perez Zucker, president, Verbacom Executive Development

This book gives practical advice for your personal and professional development, pertinent in todays world. Galindo inspires you to choose your attitude and behavior and to live with those choices.

Stephanie Grenfell, nurse manager

In an engaging and humorous style, The 85% Solution provides the key to finding and defining success and living the life youve only dreamed of.

Janet Buchanan, Buchanan Consulting

You feel like you are there as you read Linda Galindos examples, like someone filmed your life and showed it to you and suddenly it all became oh-so-clear why the misery and frustration in your life is of your own making.

Andrew Thweatt, president, SKS, Inc.

Change your life! Follow Lindas lead in moving from the Queen of Victims to a life of accountability. This book is written in a way that anyone can understand, enjoy, and most important, get the results you want, be happier, and lower your stress.

Jona Raasch, president, the Governance Institute

To Mike, Lea, and Kayla You inspire me every day to live accountably, learn enthusiastically, and laugh when I need to.

Foreword

I watch the news, read the papers, and follow the Websites. Theyre all full of distressing failures, disappointing behaviors, dire economic results, and doomsday commentary.

Are you yet growing weary of the widespread irresponsibility, abuse of power, and accountability vacuum so prevalent among us? I am! And if you are, I invite you to join me in an exciting journey of responsibility restoration, self-empowerment awareness, and accountability makeover leading to your success and joy in your work and play.

Linda Galindos book, The 85% Solution, is our starting point... and what a great orientation to an exciting journey.

In a style that reminds me of Ben Franklins Poor Richards Almanack, Galindo suggests that success is at least 85 percent of my doing, my attitude, and my being whom I should be.

The 85% Solutions practical guidelines for true success include:

Responsibility: Responsibility is not something you do; its a way of thinking and a way of being.

Self-empowerment: Take the actions and take the risks that you need to in order to ensure that you achieve the results you desire.

Accountability: Accountable people put a who with every what.

A refreshing and enjoyable distinction made by Galindo is the three-part assessment of the accountability quotient: responsibility, self-empowerment, and personal accountability. When completed, the quotient indicates ones strengths and areas for improvement and is a personal road map for achieving 85 percent and beyond in our quest for an accountability lifestyle.

With all the books at your disposal about success and responsibility, why in the world would you want to read The 85% Solution?

One reason is the author, Linda Galindo, a nationally recognized author, educator, speaker, consultant, and expert in executive leadership development. She knows what shes talking about because she lives responsibly and accountably.

Another reason for reading the book is the very practical guidance you receive in real-world settings and the void-filling encouragement you find on every page.

The 85% Solution not only answers the question, How much of your success depends on you? but it also places you on the journey of joy in achieving success more fully.

July 2009 David A. Costello, CPA
President and CEO, National Association
of State Boards of Accountancy
President, NASBA Center for the Public Trust

Introduction

Youre lying on your stomach on a cold, metal gurney in an operating room, woozy from the anesthesia that will, in just a few moments, render you unable to speak or feel or react.

Four others are in the room, too: the orthopedic surgeon who will repair the errant disk in your back; the anesthesiologist who is monitoring your reaction to the medicine she just gave you; a circulating nurse who will watch out for your safety; and a scrub nurse who will pass sterile instruments to the doctor.

Through your haze you hear the two nurses arguing. One is chiding the other because she thinks the scalpels and clamps on the sterile tray have not been sufficiently cleaned.

Mind your own business, the scrub nurse retorts.

I know how to do my job.

The circulating nurse takes her worries to the anesthesiologist.

Leave me out of it, the anesthesiologist tells her. Thats not my responsibility.

So the nurse turns to the surgeon, but before she can speak, he snaps to the bickering group, Quiet! Its time to start!

As you lose consciousness, the scrub nurse hands a scalpel to the doctor, who uses it to cut your back.

Which of those four professionals is responsible for the safety of that scalpel?

Is it the scrub nurse whose job it is to sterilize it? The circulating nurse in charge of looking out for your safety? The anesthesiologist who rendered you unable to be responsible for it yourself? Or the surgeon who used it to slice through your skin?

Suppose you wake up from the surgery with a painful infection from the cut. Now who do you think is responsible? Which member of the surgical team will you hold accountable?

The scrub nurse? He believed the instruments were clean.

The anesthesiologist? She isnt in charge of the instruments.

The circulating nurse? She tried to tell everyone.

The surgeon? He didnt know anything was amiss.

If just one of these people is responsible, does that mean the others arent?

Perhaps each of the four is one-quarter responsible for your infection.

Sound good? Next time you need surgery, will it be good enough to know that each person participating in a procedure that involves cutting your skin, touching your organs, or removing a diseased body part is willing to take one-quarter of the responsibility for making sure you dont die on the table?

I didnt think so.

Heres the only acceptable answer: Each conscious person in that room is 100 percent responsible for the success of the surgery, right down to the squeaky-clean sterility of the instruments.

If the scrub nurse was 100 percent responsible, he would have recleaned the instruments just in case the circulating nurse was right.

If the circulating nurse was 100 percent responsible, she would have prevented the doctor from cutting you with a dirty instrument by interrupting the surgery, even though the doctor told her to be quiet.

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