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Manning Manning - Crisp: Developing as a Professional: 50 Tips for Getting Ahead (Fifty-Minute Series)

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Knowing your job is an important step in getting ahead at work, but being good at your job may not be enough. You must also be thought of as a professional business person. Being a professional is more than being technically proficient. Its being able to communicate effectively, interact with others appropriately, and develop long-term, mutually beneficial relationships. This book was written to help you build your reputation as a true professional. If you practice the tips, you will develop the skills you need to succeed. We suggest that you take things slowly. Choose one tip to start with and when it becomes a habit, add one or two more. People with a reputation of professionalism are seen as those who are flexible and want to learn. As you change some habits, you will be noticed as someone others can depend on and trust.

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title Developing As a Professional 50 Tips for Getting Ahead - photo 1
title:Developing As a Professional : 50 Tips for Getting Ahead Fifty-Minute Series
author:Manning, Marilyn Jakad.; Haddock, Patricia.
publisher:Course PTR
isbn10 | asin:1560526971
print isbn13:9781560526971
ebook isbn13:9781417520657
language:English
subjectSuccess in business, Professional employees--Conduct of life.
publication date:2004
lcc:HF5386.M303 2004eb
ddc:650.1
subject:Success in business, Professional employees--Conduct of life.

Page i

Developing as a Professional

50 Tips for Getting Ahead

Marilyn Manning, Ph.D., CMC, CSP and

Patricia Haddock

Picture 2

A Fifty-Minute Series Book

This Fifty-Minute book is designed to be read with a pencil. It is an excellent workbook for self-study as well as classroom learning. All material is copyright-protected and cannot be duplicated without permission from the publisher. Therefore, be sure to order a copy for every training participant by contacting:

1-800-442-7477 Menlo Park CA wwwcrisplearningcom Page ii CREDITS - photo 3

1-800-442-7477 Menlo Park, CA www.crisplearning.com

Page ii

CREDITS:

Senior Editor: Debbie Woodbury

Assistant Editor: Genevieve McDermott

Production Manager: Denise Powers

Design: Nicole Phillips

Production Artist: Rich Lehl

Cartoonist: Ralph Mapson

All rights reserved. No part of this book may be reproduced or transmitted in any form or by any means now known
or to be invented, electronic or mechanical, including photocopying, recording, or by any information storage or
retrieval system without written permission from the author or publisher, except for the brief inclusion of quotations
in a review.

2004 Crisp Publications, Inc.

Printed in Canada by Webcom Limited

Crisp Developing as a Professional 50 Tips for Getting Ahead Fifty-Minute Series - image 4

04 05 06 07 10 9 8 7 6 5 4 3 2 1

Library of Congress Catalog Card Number 2003113678

Manning, Marilyn and Patricia Haddock

Developing as a Professional

ISBN 1-56052-697-1 (Print Edition)

Page iii

Learning Objectives For:

DEVELOPING AS A PROFESSIONAL

The objectives for Developing as a Professional are listed below. They have been developed to guide you, the reader, to the core issues covered in this book.

The Objectives of this book are:

Picture 5 1) To help you take your job seriously and believe that what you do is important

Picture 6 2) To describe appropriate behavior in business and social situations

Picture 7 3) To show you how to present yourself professionally

Picture 8 4) To develop good oral and written communication skills

Picture 9 5) To help you maintain good professional relationships with co-workers and customers

Picture 10 6) To teach you how to improve your job skills

Picture 11 7) To demonstrate how to handle tough situations

Assessing Your Progress

In addition to the learning objectives, Crisp Learning has developed an assessment that covers the fundamental information presented in this book. A 25-item, multiple-choice and true-false questionnaire allows the reader to evaluate his or her comprehension of the subject matter. To buy the assessment and answer key, go to www.crisplearning.com and search on the book title, or call 1-800-442-7477.

Assessments should not be used in any employee selection process.

Page iv

About the Authors

Dr. Marilyn Manning works with organizations to solve workplace problems. She mediates workplace conflicts, facilitates team processes and strategic planning, gives speeches and workshops, leads meetings, and coaches managers and senior executives one-on-one for leadership effectiveness.

Marilyn is one of only 17 speakers internationally who hold both the Certified Management Consultant (CMC) and the Certified Speaking Professional (CSP) designations. She is a regular contributor to Semiconductor magazine. Her clients include General Electric, Johnson & Johnson, Lucent Technologies, United Airlines, U.S. Department of the Interior, Stanford University & Hospital, Packard Foundation, University of Chicago, and Visa. A trainer, consultant, and author, Dr. Manning holds an M.A. in Social Science and an M.A. and Ph.D. in Psychology.

For information about Marilyns workshops, speaking topics, and consulting services, visit her Web site at www.mmanning.com or call her at 650-965-3663.

Patricia Haddock is a communications and training consultant who helps her clients attract, retain, and develop employees, increase productivity and effectiveness, and improve written and oral communication skills. She specializes in teaching oral and written communication skills and self-development programs.

Patricia is a contract instructor for Foothill DeAnza Community College Business and Industry Institute and has served as a faculty member of the Management Academy of the City of Palo Alto, the National Judicial College, and the University of California Extension. She has authored or co-authored more than 600 magazine articles and 11 books, including The Time Management Workshop (AMACOM). Her clients include Fujitsu, the IRS, General Dynamics, Stanford Linear Accelerator, Varian, Stanford University, Kaiser Permanente, Wind River, and United Technologies. She is a member of the American Society of Journalists and Authors and The Society of Childrens Book Writers and Illustrators.

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