Sally N. Ellis Fletcher - Cultural sensibility in healthcare : a personal & professional guidebook

Praise for
Cultural Sensibility in Healthcare

Using the concept of cultural sensibility, Sally Ellis Fletcher provides readers with a range of challenging but accessible activities to help them explore their own histories and how their unique culture influences their healthcare provision. Although written for nurses, this book will be invaluable to anyone who wants to understand their perspectives better so that they can deliver excellent care to all patients through mutual understanding, openness, respect, and constructive dialogue.

Nisha Dogra, PhD, BM, FRPsych
Professor in Psychiatry Education and Honorary
Consultant in Child and Adolescent Psychiatry
Director of MSc in Child and Adolescent Mental Health,
University of Leicester

Sally Ellis Fletcher does an outstanding job outlining the essentials for a deeper understanding of cultural diversity, inclusivity, and culturally appropriate healthcare. Her sincere approach encourages her audience to think more clearly about the impact of cultural competencyrecognizing biases, prejudices, and stereotypesas it relates to nurses. The discussion questions at the end of each chapter provoke thought and emotion. Cultural Sensibility in Healthcare is a must-read for all patient-centered care providers!

Bob Patterson, MSN, RN
President, American Assembly for Men in Nursing
Administrative Director, California Institute for Nursing and Health Care
Doctoral Student, University of San Francisco

Cultural Sensibility in Healthcare is the first workbook Ive found compelling and personally useful in my lifetime. The central construct of cultural sensibility goes beyond the traditional cultural group approach by offering a culturally based framework for individualizing healthcare. The authors interactive, conversational style, linked with well-thought-out exercises, engages the readers critical and reflective thinking about cultural sensibility. Although focused on patient [consumer]-provider relationships, the content is equally applicable to healthcare worker/interprofessional relationships.

Madeline H. Schmitt, PhD, RN, FAAN, FNAP
Professor Emerita
University of Rochester School of Nursing

Cultural Sensibility in Healthcare is a welcomed tool for engaging pre-licensed nursing students and other health professionals in the process of becoming more open in achieving complete and quality care for all patients and clients. For emerging professionals, starting with an awareness of their own beliefs and attitude toward health and illness is essential for growing toward cultural sensibility. The scenarios, discussion questions, and guided self-reflective activities are innovative, educational, and engaging.

Patricia Coleman, PhD
Special Advisor to the Dean on Multicultural Affairs
Assistant Professor
Faculty Lead, Second Career Program
University of Michigan School of Nursing, Ann Arbor

A Personal & Professional Guidebook

Sally N. Ellis Fletcher, PhD, RN, FNAP

Copyright 2015 by Sigma Theta Tau International

All rights reserved. This book is protected by copyright. No part of it may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without written permission from the publisher. Any trademarks, service marks, design rights, or similar rights that are mentioned, used, or cited in this book are the property of their respective owners. Their use here does not imply that you may use them for similar or any other purpose.

The Honor Society of Nursing, Sigma Theta Tau International (STTI) is a nonprofit organization founded in 1922 whose mission is advancing world health and celebrating nursing excellence in scholarship, leadership, and service. Members include practicing nurses, instructors, researchers, policymakers, entrepreneurs, and others. STTIs 500 chapters are located at more than 675 institutions of higher education throughout Armenia, Australia, Botswana, Brazil, Canada, Colombia, England, Ghana, Hong Kong, Japan, Kenya, Malawi, Mexico, the Netherlands, Pakistan, Portugal, Singapore, South Africa, South Korea, Swaziland, Sweden, Taiwan, Tanzania, Thailand, the United Kingdom, and the United States of America. More information about STTI can be found online at www.nursingsociety.org.

Sigma Theta Tau International
550 West North Street
Indianapolis, IN, USA 46202

To order additional books, buy in bulk, or order for corporate use, contact Nursing Knowledge International at 888.NKI.4YOU (888.654.4968/US and Canada) or +1.317.634.8171 (outside US and Canada).

To request a review copy for course adoption, email or call 888.NKI.4YOU (888.654.4968/US and Canada) or +1.317.634.8171 (outside US and Canada).

To request author information, or for speaker or other media requests, contact Marketing, Honor Society of Nursing, Sigma Theta Tau International at 888.634.7575 (US and Canada) or +1.317.634.8171 (outside US and Canada).

ISBN: 9781937554958
EPUB ISBN: 9781937554965
PDF ISBN: 9781937554972
MOBI ISBN: 9781937554989

Library of Congress Cataloging-in-Publication Data

Fletcher, Sally N. Ellis, 1954- author.
Cultural sensibility in healthcare : a personal & professional guidebook / Sally N. Ellis Fletcher.
p. ; cm.
ISBN 978-1-937554-95-8 (print : alk. paper) -- ISBN 978-1-937554-96-5 (epub) -- ISBN 978-1-937554-97-2 (pdf) -- ISBN 978-1-937554-98-9 (mobi)
I. Title.
[DNLM: 1. Cultural Diversity. 2. Attitude of Health Personnel. 3. Cultural Competency. 4. Delivery of Health Care. WA 31]
RA427.8
362.1--dc23
2015014983

First Printing, 2015

This guidebook is dedicated to my amazing family and friends, who supported me in this project. Throughout my career, many persons have honored me by sharing their experiences related to cultural diversity and inclusivity. My heartfelt respect and appreciation are extended to each of you.

Special acknowledgment is given to Patricia Chiverton, EdD, RN, FNAP; Mary-Therese Behar Dombeck, PhD, DMin, APRN; Sheldon D. Fields, PhD, ARNP, FNP-BC, AACRN, DPNAP, FAANP; and Jeanne Tuel Grace, PhD, RN, WHNP.

Sally N. Ellis Fletcher, PhD, RN, FNAP, is licensed to practice nursing in the states of Kansas, Missouri, and New York. She has taught or served in a clinical capacity in private, public, urban, and rural organizations. Her professional passions are nursing, education, diversity, multiculturalism, entrepreneur-ship, mentoring, and humanitarianism. She has served on the advisory board for a humanitarian mission trip to Ghana, West Africa, for which she planned and facilitated indigenous and U.S. healthcare providers in delivering healthcare. She is on the board of a local shelter for women and their children whove experienced domestic violence. During her most recent academic tenure, Ellis Fletcher created and designed a program to assist students enrolled in the accelerated education track with socialization, career planning, and cultural inclusiveness in nursing. She also served as co-chair of the Deans Advisory Council for Cultural Diversity and Inclusiveness and as one of the School of Nursings faculty diversity officers. Her most recent clinical position was as a clinical nurse researcher who developed the office of Clinical Nurse Research at a Midwestern medical center.