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Sharon B. Buchbinder - Cases in Health Care Management

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The new Second Edition of Cases in Health Care Management is a collection of over 100 new and cutting-edge case studies designed to help illustrate the challenges related to managing the health care services. Organized into nine content areas, from Leadership, Management, and Quality/Patient Safety; to Health Disparities and Cultural Competence, Ethics, and more, these realistic scenarios span the full spectrum of issues that can arise in a variety of health care services settings. Appropriate for all levels of higher education, this text engages students in active learning through lively writing and storytelling techniques that pull them into the story while giving them fresh, provocative real-world scenarios to analyze and critique. Furthermore, the authors have incorporated diversity, equity, and inclusion (DEI) and cultural competency throughout to encourage greater cultural awareness, sensitivity, and fairness. Key Features: - More than one hundred new cutting-edge cases written by experts in the field - Discussion questions and additional resources for students are provided for each case - Case study guidelines and instructions, with rubrics for evaluation of student performance are provided in Appendix A - Instructors case study guides to facilitate class and online discussions are part of the instructor resourcesavailable to qualified instructors - New matrix (offered as an instructors resource) helps instructors assess the suitability of each case for different student audiences (community college, undergraduate, or graduate students)

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Jones & Bartlett Learning books and products are available through most bookstores and online booksellers. To contact Jones & Bartlett Learning directly, call 800-832-0034, fax 978-443-8000, or visit our website, www.jblearning.com.

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Copyright 2023 by Jones & Bartlett Learning, LLC, an Ascend Learning Company

All rights reserved. No part of the material protected by this copyright may be reproduced or utilized in any form, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, without written permission from the copyright owner.

The content, statements, views, and opinions herein are the sole expression of the respective authors and not that of Jones & Bartlett Learning, LLC. Reference herein to any specific commercial product, process, or service by trade name, trademark, manufacturer, or otherwise does not constitute or imply its endorsement or recommendation by Jones & Bartlett Learning, LLC and such reference shall not be used for advertising or product endorsement purposes. All trademarks displayed are the trademarks of the parties noted herein. Cases in Health Care Management, Second Edition is an independent publication and has not been authorized, sponsored, or otherwise approved by the owners of the trademarks or service marks referenced in this product.

There may be images in this book that feature models; these models do not necessarily endorse, represent, or participate in the activities represented in the images. Any screenshots in this product are for educational and instructive purposes only. Any individuals and scenarios featured in the case studies throughout this product may be real or fictitious but are used for instructional purposes only.

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Library of Congress Cataloging-in-Publication Data

Names: Buchbinder, Sharon Bell, author. | Shanks, Nancy H., author. | Buchbinder, Dale, author. | Kite, Bobbie J., author.

Title: Cases in health care management / [edited by] Sharon B. Buchbinder, Nancy H. Shanks, Dale Buchbinder, Bobbie Kite.

Description: Second edition. | Burlington, Massachusetts : Jones & Bartlett Learning, [2023] | Includes bibliographical references and index. | Summary: The new Second Edition of Cases in Health Care Management is a collection of over 100 new and cutting-edge case studies designed to help illustrate the challenges related to managing the health care services. Organized into nine content areas, from Leadership, Management, and Quality/Patient Safety; to Health Disparities and Cultural Competence, Ethics, and more, these realistic scenarios span the full spectrum of issues that can arise in a variety of health care services settings. Appropriate for all levels of higher education, this text engages students in active learning through lively writing and storytelling techniques that pull them into the story while giving them fresh, provocative real-world scenarios to analyze and critique. Furthermore, the authors have incorporated diversity, equity, and inclusion (DEI) and cultural competency throughout to encourage greater cultural awareness, sensitivity, and fairness. Key features : more than one hundred new cutting-edge cases written by experts in the field, new matrix (Appendix B) highlights topic areas related to each case and helps instructors assess the suitability of each case for different student audiences (community college, undergraduate, or graduate students), discussion questions and additional resources for students are provided for each case. Case study guidelines and instructions, with rubrics for evaluation of student performance are provided in Appendix A. Instructors case study guides to facilitate class and online discussions are part of the instructor resources-available to qualified instructors-- Provided by publisher.

Identifiers: LCCN 2022013916 | ISBN 9781284180398 (paperback)

Subjects: LCSH: Health services administration--Case studies. | Hospitals--Administration. | Health facilities--Administration.

Classification: LCC RA971 .C335 2023 | DDC 362.11076--dc23/eng/20220401

LC record available at https://lccn.loc.gov/2022013916

6048

Printed in the United States of America

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Willyam BradberryShutterstock Contents Jenn Block Amanda M Carlson Bobbie - photo 5

Willyam Bradberry/Shutterstock.

Contents

Jenn Block

Amanda M. Carlson

Bobbie Kite

Marguerite McDowell

Kelly Niles-Yokum and Suzanne Beaumaster

Monika Piccardi and Corinne Piccardi

Louis Rubino

Tiffany Stockebrand

Jeffrey Weide

Jeffrey Weide

Audrey Williams and Shirley Knelly

Ben Barton

Jenn Block

Jenn Block

Jenn Block

Sharon B. Buchbinder

Sharon B. Buchbinder

Sharon B. Buchbinder

Sharon B. Buchbinder

Sharon B. Buchbinder

Sharon B. Buchbinder

Suzana D. Deng

Anna B. Kayes

Bobbie Kite

Matthias Ojo

Rachel Rogers

Nancy H. Shanks

Audrey Williams and Samantha Read

Lauren Zidovsky

Sharon B. Buchbinder

Sharon B. Buchbinder

Sharon B. Buchbinder

Sharon B. Buchbinder

Sharon B. Buchbinder

Sharon B. Buchbinder

Carolyn L. Candiello

D. Christopher Kayes, David Stockwell, and Eric J. Thomas

Bobbie Kite

Bobbie Kite

Bobbie Kite

Bobbie Kite

Bobbie Kite

Bobbie Kite

Bobbie Kite

Matthias Ojo

Tolulope Oyewumi

Jenn Block

Robert Casanova

Sarah Hess and Kristen Dugan

Bobbie Kite

Bobbie Kite

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