Sharon B Buchbinder - Introduction to Health Care Management

THIRD EDITION

Edited by

Sharon B. Buchbinder, RN, PhD

Professor and Program Coordinator
MS in Healthcare Management Program
School of Graduate and Professional Studies
Stevenson University
Owings Mills, Maryland

Nancy H. Shanks, PhD

Professor Emeritus
Department of Health Professions
Health Care Management Program
Metropolitan State University of Denver
Denver, Colorado

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10950-4

Library of Congress Cataloging-in-Publication Data

Names: Buchbinder, Sharon Bell, editor. | Shanks, Nancy H., editor.

Title: Introduction to health care management / [edited by] Sharon B.
Buchbinder and Nancy H. Shanks.

Description: Third edition. | Burlington, Massachusetts : Jones & Bartlett
Learning, [2015] | Includes bibliographical references and index.

Identifiers: LCCN 2015040132 | ISBN 9781284081015 (paper)

Subjects: | MESH: Health Services Administration. | Efficiency, Organizational. | Health Care Costs. | Leadership.

Classification: LCC RA971 | NLM W 84.1 | DDC 362.1dc23 LC record available at http://lccn.loc.gov/2015040132

6048

Printed in the United States of America

20 19 18 17 16 10 9 8 7 6 5 4 3 2 1

We dedicate this book to our loving husbands,
Dale Buchbinder and Rick Shanks
Who coached, collaborated, and coerced us to
FINISH THE THIRD EDITION!

In the U.S., health care is the largest industry and the second-largest employer, with more than 11 million jobs. This continuous growth trend is a result of many consequences, including: the large, aging Baby Boomer population, whose members are remaining active later in life, contributing to an increase in the demand for medical services; the rapidly changing financial structure and increasingly complex regulatory environment of health care; the integration of health care delivery systems, restructuring of work, and an increased focus on preventive care; and the ubiquitous technological innovations, requiring unceasing educational training and monitoring.

Given this tremendous growth and the aforementioned causes of it, it is not surprising that among the fastest-growing disciplines, according to federal statistics, is health care management, which is projected to grow 23% in the next decade. Supporting this growth are the increasing numbers of undergraduate programs in health care management, health services administration, and health planning and policywith over 300 programs in operation nationwide today.

The health care managers job description is constantly evolving to adapt to this hyper-turbulent environment. Health care managers will be called on to improve efficiency in health care facilities and the quality of the care provided; to manage, direct, and coordinate health services in a variety of settings, from long-term care facilities and hospitals to medical group practices; and to minimize costs and maximize efficiencies, while also ensuring that the services provided are the best possible.

As the person in charge of a health care facility, a health care administrators duties can be varied and complex. Handling such responsibilities requires a mix of business administration skills and knowledge of health services, as well as the federal and state laws and regulations that govern the industry.

Written by leading scholars in the field, this compendium provides future and current health care managers with the foundational knowledge needed to succeed. Drs. Buchbinder and Shanks, with their many years of clinical, practitioner, administration, and academic experience, have assembled experts in all aspects of health care management to share their knowledge and experiences. These unique viewpoints, shared in both the content and case studies accompanying each chapter, provide valuable insight into the health care industry and delve into the core competencies required of todays health care managers: leadership, critical thinking, strategic planning, finance and accounting, managing human resources and professionals, ethical and legal concerns, and information and technology management. Contributing authors include clinicians, administrators, professors, and students, allowing for a variety of perspectives.