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Jocelyn Evans - Congressional Communication in the Digital Age

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Jocelyn Evans Congressional Communication in the Digital Age

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In this important and insightful analysis, Evans and Hayden explain how Members of Congress use todays technology to communicate with their constituentsincluding emails, websites, and the Internetplacing new demands on the discharge of representative duties.
Louis Fisher, Scholar in Residence at the Constitution Project
This book provides an important and thoughtful account of how members of Congress have used digital technologies to shape communications with their constituents. It combines historical analysis, interviews, and a wealth of data to provide a fresh perspective on how national lawmakers use their office websites to carry out their roles, while exploring how their use of these technologies impacts the character and quality of representation in Congress.
Gary Malecha, Professor of Political Science, University of Portland
Evans and Hayden demonstrate that legislative communication practices decisively affect congressional representation. Their opening historical review of Congress regularly responding to changing media environments lays the groundwork for their analysis of contemporary, digitally mediated memberc onstituent interactions. They conclude by considering whether todays discourse enhances genuine deliberation or encourages a market-oriented messaging that treats citizens as customers. Those interested in the Congress, political communication, and in the nature of representation will all learn something important from this fine book.
Daniel J. Reagan, Professor and Chair, Political Science, Ball State University, and co-author of The Public Congress: Congressional Deliberation in a New Media Age
Congressional Communication in the Digital Age
Communication defines political representation. At the core of the representational relationship lies the interaction between principal and agent; the quality of this relationship is predicated upon the accessibility of effective channels of communication between the constituent and representative. Over the past decade, congressional websites have become the primary way constituents communicate with their members and a prominent place for members to communicate with constituents. Yet, as we move toward the third decade of the 21st century, little work has systematically analyzed this forum as a distinct representational space.
In this book, Jocelyn Evans and Jessica M. Hayden offer a fresh, timely, and mixed-methods approach for understanding how the emergence of virtual offices has changed the representational relationship between constituents and members of Congress. Utilizing strong theoretical foundations, a broad historical perspective, elite interviews, and rich original datasets, Evans and Hayden present evidence that virtual offices operate as a distinct representational space, and they demonstrate that their use has resulted in unprecedented and ill-understood changes in representational behavior.
Congressional Communication in the Digital Age contributes to the scholarship on representation theory and its application to the contemporary Congress. It is valuable reading for students and researchers interested in American politics, political communication, and legislative politics.
Jocelyn Evans is the Associate Dean for the College of Arts, Social Sciences and Humanities at the University of West Florida, Pensacola, FL, USA. She is Full Professor of political science with a PhD from the University of Oklahoma. Her research interests include congressional politics, democratic theory, civic space, and political science education.
Jessica M. Hayden is a PhD student and Congressional Fellow at the Carl Albert Congressional Research and Studies Center at the University of Oklahoma, Norman, OK, USA.
Routledge Research in American Politics and Governance
For a full list of titles in this series, please visit www.routledge.com/Routledge-Research-in-American-Politics-and-Governance/book-series/RRAPG
12 Competitive Elections and Democracy in America
The Good, the Bad, and the Ugly
Heather K. Evans
13 Gender, Race, and Office Holding in the United States
Representation at the Intersections
Becki Scola
14 The Latino Gender Gap in US Politics
Christina E. Bejarano
15 Perspectives on Presidential Leadership
An International View of the White House
Edited by Michael Patrick Cullinane and Clare Frances Elliott
16 Super PAC!
Money, Elections, and Voters after Citizens United
Conor M. Dowling and Michael G. Miller
17 White Voters in 21st Century America
George Hawley
18 Candidate Character Traits in Presidential Elections
David B. Holian and Charles L. Prysby
19 The Social Process of Lobbying
Cooperation or Collusion?
John C. Scott
20 Congressional Communication in the Digital Age
Jocelyn Evans and Jessica M. Hayden
First published 2018
by Routledge
711 Third Avenue, New York, NY 10017
and by Routledge
2 Park Square, Milton Park, Abingdon, Oxon, OX14 4RN
Routledge is an imprint of the Taylor & Francis Group, an informa business
2018 Taylor & Francis
The right of Jocelyn Evans and Jessica M. Hayden to be identified as authors of this work has been asserted by them in accordance with sections 77 and 78 of the Copyright, Designs and Patents Act 1988.
All rights reserved. No part of this book may be reprinted or reproduced or utilized in any form or by any electronic, mechanical, or other means, now known or hereafter invented, including photocopying and recording, or in any information storage or retrieval system, without permission in writing from the publishers.
Trademark notice: Product or corporate names may be trademarks or registered trademarks, and are used only for identification and explanation without intent to infringe.
Library of Congress Cataloging-in-Publication Data
A catalog record for this book has been requested
ISBN: 978-1-138-72483-9 (hbk)
ISBN: 978-1-315-19219-2 (ebk)
Typeset in Times New Roman
by Apex CoVantage, LLC
Copyright Notice
Every effort has been made to contact copyright-holders. Please advise the publisher of any errors or omissions, and these will be corrected in subsequent editions.
To Mr. Smith
May he continue to go to Washington
Contents
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  4. iv
Guide
A small representation can never be well informed as to the circumstances of the people. The members of it must be too far removed from the people, in general, to sympathize with them, and too few to communicate with them. A representation must be extremely imperfect where the representatives are not circumstanced to make the proper communications to their constituents, and where the constituents in turn cannot, with tolerable convenience, make known their wants, circumstances, and opinions to their representatives. Where there is but one representative to 30,000 or 40,000 inhabitants, it appears to me, he can only mix and be acquainted with a few respectable characters among his constituents. Even double the general representation, and then there must be a very great distance between the representatives and the people in general represented. On the proposed plan, the state of Delaware, the city of Philadelphia, the state of Rhode Island, the province of Maine, the county of Suffolk in Massachusetts, will have one representative each. There can be but little personal knowledge, or but few communications, between him and the people at large of either of those districts. It has been observed that mixing only with the respectable men, he will get the best information and ideas from them; he will also receive impressions favorable to their purposes particularly.
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