SHRM Exam Secrets Test Prep Staff - SHRM-CP Exam Practice Questions: SHRM Practice Tests & Review for the Society for Human Resource Management Certified Professional Exam

Table of Contents

1. When employees leave work early or purposefully work ata slow pace, they are engaging in

a. property deviance.
b. production deviance.
c. political deviance.
d. personal aggression.

2. In which business structure do partners exist mainly asinvestors, without much influence on daily operations?

a. limited liability partnership
b. sole proprietorship
c. general partnership
d. joint venture

3. Which piece of legislation declared that back payawards cannot be a part of compensatory damages?

a. Civil Rights Act of 1964
b. Civil Rights Act of 1991
c. Equal Employment Opportunity Act of 1974
d. Americans with Disabilities Act of 1990

4. The SMART model outlines the important characteristicsof

a. forecasting studies.
b. employee training.
c. effective recruiting.
d. organizational goals.

5. Name one consequence of the Clayton Act of 1914.

a. Workers retained the right to organize.
b. The Sherman Act was applied to unions.
c. Employers could not always use injunctions to break strikes.
d. Federal contractors must pay the going rate for workers.

6. Which of the following statements about performanceappraisal is false?

a. Ranking is a good method for appraising largegroups of employees.
b. Focal review programs include all of the employees in an organization.
c. Forced ranking systems assume that most employees are neither exceptionallygood nor exceptionally bad.
d. A behaviorally anchored rating system isolates each jobs most importanttasks.

7. Which of the following would be considered nonmonetarycompensation?

a. flex time
b. stock options
c. medical care premiums
d. paid leave

8. Which piece of legislation established a new definitionfor highly compensated individual?

a. Small Business Regulatory Enforcement Act FairnessAct of 1996
b. Sarbanes-Oxley Act of 2002
c. Small Business Job Protection Act of 1996
d. Pension Protection Act of 2006

9. In business, what is the primary difference between agoal and a strategy?

a. The terms are interchangeable.
b. Strategies are created by executives, while goals are set by middlemanagers.
c. Strategies precede goals.
d. Strategies are the means, while goals are the end.

10. A new employee is told by her coworkers that one ofher duties is to handle customer queries as they arrive. However, her superiorinforms her that customer queries are to be handled by her department as awhole, and in fact she should defer to her coworkers until she becomes moreacclimated. This employees situation can be defined as

a. role orientation.
b. role conflict.
c. role overload.
d. role ambiguity.

11. Which of the following institutions did not receiveTitle VII coverage pursuant to the Equal Employment Opportunity Act of 1972?

a. Religious institutions
b. Universities
c. State government agencies
d. Federal legislative bodies

12. Which of the following is an example of a chemicalhealth hazard?

a. bacterium
b. pesticide
c. fungus
d. virus

13. The Stanley Corporation wants to avoid lawsuits, sothe human resources department occasionally reviews the hiring process toensure compliance with all equal opportunity regulations. This is an example of

a. risk avoidance.
b. risk elimination.
c. risk mitigation.
d. risk transfer.

14. Which of the following was a consequence of theWorkforce Investment Act?

a. A Mass layoff was defined as either 500 employeesor 33% of workforce.
b. Workers must be given 60 days notice before plant closing.
c. Labor unions were encouraged to cooperate with management on workertraining.
d. The creation of comprehensive training centers for workers and employers

15. According to Edward E. Lawler, the four elements of ahigh-involvement organization are

a. knowledge, communication, incentives, andevaluation.