Contents
Introduction
Section I : Genesis
Chapter 1 : Origins and Evolution
The Role of a Consultant
The Ongoing Need
Various Forms
Examples of Success
The Future
Notes
Chapter 2 : Creation
Legal
Financial
Administrative Support and Resources
Emotional Support and Resources
Two Available Structures
Notes
Chapter 3 : Philosophy
Value Trumps Fee
Reducing Labor Intensity
Identifying True Buyers
Conceptual Agreement
Leveraging
Notes
Section II : Exodus
Chapter 4 : The Journey
Creating Gravity and Attraction
Reaching Out Effectively
Viral and Social Media Implementation
Creating an Accelerant Curve
Shameless Promotion
Technology Strategies
Notes
Chapter 5 : Presence
Creating and Nurturing a Brand
Expanding Products and Services
Considering Alliances
Referral Business
Retainer Business
Global Work
Notes
Chapter 6 : Celebrity
Thought Leadership
Authorship
Value-Based Fees
Subcontracting, Franchising, Licensing
Reinvention
Creating Communities
Notes
Section III : Deuteronomy
Chapter 7 : The Perfect Proposal
Assuring Success
Conceptual Agreement
The Nine Components
How to Submit
How to Close and Launch
Notes
Chapter 8 : Implementation
The Role of the Buyer and Champion
The Key Stakeholders and Influence Points
Avoiding Scope Seep
Midcourse Corrections
Notes
Chapter 9 : Disengaging
Demonstrating Success
Obtaining Referrals
Obtaining Repeat Business
Creating Testimonials and References
Long-Term Leverage
Notes
Section IV : Acts of the Apostles
Chapter 10 : Interpersonal Methodologies
Coaching
Facilitating
Conflict Resolution
Negotiating
Skills Development
Notes
Chapter 11 : Teams and Groups
Leadership
Succession Planning
Career Development
Teams versus Committees
Communications and Feedback
Notes
Chapter 12 : Organization Development
Strategy
Change Management
Cultural Change
Crisis Management
Innovation
Notes
Section V : Proverbs
Chapter 13 : Ethics of the Business
When Bad Things Happen to Good Consultants
Financial Follies
Protection and Plagiarism
When to Refuse Business or Fire Clients
Doing Well by Doing Right
Notes
Chapter 14 : Exit Strategies
Building Equity
Licensing Intellectual Property
Achieving Life Balance
Finding Successors and Buyers
Transitioning
Note
Chapter 15 : Payback and Reinvestment
Mentoring Others
Advancing the State of the Art
Participation in the Evolution
The Future
Notes
Physical Appendix
Virtual Appendix
About the Author
Index
Copyright 2011 by Alan Weiss. Al rights reserved.
Published by John Wiley & Sons, Inc., Hoboken, New Jersey.
Published simultaneously in Canada.
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, (978) 750-8400, fax (978) 646-8600, or on the web at www.copyright.com. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, (201) 748-6011, fax (201) 748-6008, or online at http://www.wiley.com/go/permissions.
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ISBN 978-0-470-92808-0 (pbk); ISBN 978-1-118-02359-4 (ebk); ISBN 978-1-118-02360-0 (ebk); ISBN 978-1-118-02361-7 (ebk) This book is dedicated to all those who have ever entered this profession, improving the condition of their clients, and thus improving the livesof those around them.
Ergo, this book is dedicated to YOU, and to your success.
Introduction
This is a book conceived and created for the independent consultant and boutique consulting firm principal. Having established that, let me point out in the second sentence of the Introduction that the strategies, concepts, methodologies, and experiences described herein are equal y valid for the partner and practitioner in a larger firm. My seminal work on consulting practices, Million Dollar Consulting, has been read by over half a mil ion people since the first edition was published in 1992.
So a logical question is: How wil this book be different?
This is my most comprehensive book on consulting; that is, it tackles the profession from establishing a practice through seven-figure success, from acolyte to star. It wil be updated and revised as needed, but there wil also be continuing and organic additions through the online Virtual Appendix, available to you immediately at http://summitconsulting.com. Simply go to the sites bookstore, select this book, and click on Appendix.
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