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Dogan Gursoy - Collaboration in Tourism Businesses and Destinations: A Handbook

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Dogan Gursoy Collaboration in Tourism Businesses and Destinations: A Handbook
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Tourism, travel and leisure (TTL) are highly diverse and fragmented industries. Alliances and partnerships can be used as a framework providing small and medium-sized tourism enterprises (which do not possess adequate resources or organizational capabilities) with opportunities to operate in a competitive business environment. This book will: (i) present the theoretical and analytical frameworks underlying business co-operation and alliances; (ii) analyse the main issues and aspects related to business partnerships; (iii) investigate the contribution of these alliances in the field of management and marketing of TTL businesses; (iv) examine and highlight the factors associated with their success and/or influencing the successful operations of such alliances at business and destination levels; (v) explore their adoption, application and management in various contexts of TTL businesses; and (vi) present and discuss case studies illustrating the various issues and aspects. The volume will conclude by providing management and marketing implications and recommendations for tourism business, destination managers and local planners to enable them to successfully operate such alliances.

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Contents Dogan Gursoy Melville Saayman and Marios Sotiriadis Salvador Gmez - photo 1
Contents

Dogan Gursoy, Melville Saayman and Marios Sotiriadis

Salvador Gmez Nieves and Ana Cecilia Reyes Uribe

Marta Magadn and Jess Rivas

Ige Pirnar

Giacomo Del Chiappa and Marcello Atzeni

Saurabh Kumar Dixit and Marios Sotiriadis

Eleftherios D. Katarelos

JA Snyman

Fleur Fallon

Catherine Gorman and Ziene Mottiar

Leticia Estvez

Melville Saayman

Caroline Couret

Azilah Kasim and Hisham Dzakiria

Marios Sotiriadis, Carmen Loedolff and Christos Sarmaniotis

Constantine Aivalis

John C. Crotts

Sylvain Zeghni

Nathalie Fabry

Xun Xu and Dogan Gursoy

Marios Sotiriadis, Dogan Gursoy and Melville Saayman

COLLABORATION IN TOURISM BUSINESSES AND DESTINATIONS: A HANDBOOK

COLLABORATION IN TOURISM BUSINESSES AND DESTINATIONS: A HANDBOOK

EDITED BY

DOGAN GURSOY

Washington State University, Pullman, WA, USA

MELVILLE SAAYMAN

North-West University, Potchefstroom, South Africa

MARIOS SOTIRIADIS

University of South Africa, Pretoria, South Africa

Collaboration in Tourism Businesses and Destinations A Handbook - image 2

United Kingdom North America Japan
India Malaysia China

Emerald Group Publishing Limited

Howard House, Wagon Lane, Bingley BD16 1WA, UK

First edition 2015

Copyright 2015 Emerald Group Publishing Limited

Reprints and permissions service

Contact: permissions@emeraldinsight.com

No part of this book may be reproduced, stored in a retrieval system, transmitted in any form or by any means electronic, mechanical, photocopying, recording or otherwise without either the prior written permission of the publisher or a licence permitting restricted copying issued in the UK by The Copyright Licensing Agency and in the USA by The Copyright Clearance Center. Any opinions expressed in the chapters are those of the authors. Whilst Emerald makes every effort to ensure the quality and accuracy of its content, Emerald makes no representation implied or otherwise, as to the chapters suitability and application and disclaims any warranties, express or implied, to their use.

British Library Cataloguing in Publication Data

A catalogue record for this book is available from the British Library

ISBN: 978-1-78350-811-2

Collaboration in Tourism Businesses and Destinations A Handbook - image 3

Collaboration in Tourism Businesses and Destinations A Handbook - image 4

List of Figures
Chapter 1Figure 1.1Map of Jalisco state and the urban city of Guadalajara, Mexico.
Chapter 3Figure 3.1Collaborations differing according to their freedom and identity.
Figure 3.2The functions of partnerships and alliances in tourism.
Figure 3.3Thailand medical tourism cluster.
Figure 3.4Cittaslow Seferihisar tourism cluster: PPP stakeholders as strategic partners.
Chapter 6Figure 6.1Players in the future airline industry.
Chapter 11Figure 11.1Pillars of ecotourism.
Figure 11.2Business opportunities and ecotourism.
Figure 11.3Stakeholders in tourism.
Figure 11.4Map of Kruger National Park.
Chapter 13Figure 13.1Map of Langkawi.
Figure 13.2Range of stakeholders in the Langkawi context.
Chapter 14Figure 14.1Strategic networks in the tourism e-mediary competitive environment.
Chapter 15Figure 15.1Setting up the application.
Chapter 19Figure 19.1The motivators of environmental dimension of sustainable hospitality supply chain management.
Figure 19.2The motivators of social dimension of sustainable hospitality supply chain management.
Figure 19.3The inhibitors (and proposed strategies/solutions) of environmental dimension of sustainable hospitality supply chain management.
Figure 19.4The inhibitors (and proposed strategies/solutions) of social dimension of sustainable hospitality supply chain management.
List of Tables
Chapter 2Table 2.1Strategic representatives.
Table 2.2Cities advised by SCB: collaboration and partnership.
Chapter 4Table 4.1Socio-demographic characteristics of the sample.
Table 4.2Factors names extracted using the principal components method.
Table 4.3Comparative analysis of the degree of agreement for groups of respondents (means).
Chapter 5Table 5.1Opportunities and challenges in management contract.
Table 5.2Opportunities and challenges in franchise agreements.
Table 5.3Evolution of hospitality alliances: from joint ventures to collaborative ventures.
Table 5.4Number of approved hotels (units and rooms), 2012.
Table 5.5Expansion plans for global hotel companies in India.
Chapter 6Table 6.1The evolution of the airline business.
Table 6.2Alliance categories.
Table 6.3The three mega alliances.
Table 6.4Positive and negative potential synergies (examples).
Table 6.5Benefits to passengers.
Chapter 7Table 7.1Types of hospitality alliances.
Chapter 8Table 8.1Key elements for highly effective teams.
Chapter 10Table 10.1International organizations related to culinary tourism.
Chapter 11Table 11.1Market related collaboration.
Table 11.2Collaboration outcomes.
Chapter 13Table 13.1Studys participants key respondents.
Table 13.2List of websites used for content analysis.
Table 13.3Issues, challenges, and determining factors for better collaboration and partnerships in SNBT.
Table 13.4Issues, challenges, and determining factors for better collaboration and partnerships in social sustainability.
Table 13.5Issues, challenges, and determining factors for better collaboration and partnerships in tourism sustainability.
Table 13.6Issues, challenges, and determining factors for better collaboration and partnerships in environmental sustainability.
Chapter 14Table 14.1Main tourism e-mediaries.
Table 14.2Popular tourism e-mediaries (in million site visits) (January and May 2014).
Chapter 17Table 17.1Traditional view and new paradigm of destination.
Table 17.2Key predictors of effectiveness of network governance forms.
Table 17.3Conflicts in governance process.
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