Elena Shulzhenko - Reforming the Russian Industrial Workplace: International Management Standards meet the Soviet Legacy

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Reforming the Russian Industrial Workplace

Based on extensive original research, this book explores how far the Soviet pattern of industrial workplace organisation, characterised by a high level of management discretion, authoritarian control and the use of punitive methods on the shop-floor, has been replaced by internationally established practices, with a greater emphasis on a lean organisation and employee involvement in quality improvement. The book explores how the market reforms of the 1990s raised companies attention to product quality but did not lead to a change in the management methods, which only began with the increased internationalisation of the Russian economy in the 2000s. The book includes a rich in-depth study of multinational and domestic companies, and argues that a move from the Soviet pattern of workplace organisation to new practices is only likely to occur in companies with strong ties to international partners, who provide support for, and audit the implementation and upholding of, international management standards. The research shows that local companies not exposed to such international collaboration continue with the old methods.

Elena Shulzhenko is a lecturer at the Department of Organization at Copenhagen Business School. She was formerly a researcher at the WZB Berlin Social Science Research Center.

Routledge Contemporary Russia and Eastern Europe Series

65 Democracy, Civil Culture and Small Business in Russias Regions

Social Processes in Comparative Historical Perspective

Molly ONeal

66 National Minorities in Putins Russia

Federica Prina

67 The Social History of Post-Communist Russia

Edited by Piotr Dutkiewicz, Richard Sakwa and Vladimir Kulikov

68 The Return of the Cold War

Ukraine, the West and Russia

Edited by J.L. Black and Michael Johns

69 Corporate Strategy in Post-Communist Russia

Mikhail Glazunov

70 Russian Aviation, Space Flight and Visual Culture

Vlad Strukov and Helena Goscilo

71 EURussia Relations, 19992015

From Courtship to Confrontation

Anna-Sophie Maass

72 Migrant Workers in Russia

Global Challenges of the Shadow Economy in Societal Transformation

Edited by Anna-Liisa Heusala and Kaarina Aitamurto

73 Gender Inequality in the Eastern European Labour Market

Twenty-five Years of Transition since the Fall of Communism

Edited by Giovanni Razzu

74 Reforming the Russian Industrial Workplace

International Management Standards meet the Soviet Legacy

Elena Shulzhenko

First published 2017

by Routledge

2 Park Square, Milton Park, Abingdon, Oxon OX14 4RN

and by Routledge

711 Third Avenue, New York, NY 10017

Routledge is an imprint of the Taylor & Francis Group, an informa business

2017 Elena Shulzhenko

The right of Elena Shulzhenko to be identified as author of this work has been asserted by her in accordance with sections 77 and 78 of the Copyright, Designs and Patents Act 1988.

All rights reserved. No part of this book may be reprinted or reproduced or utilised in any form or by any electronic, mechanical, or other means, now known or hereafter invented, including photocopying and recording, or in any information storage or retrieval system, without permission in writing from the publishers.

Trademark notice: Product or corporate names may be trademarks or registered trademarks, and are used only for identification and explanation without intent to infringe.

British Library Cataloguing in Publication Data

A catalogue record for this book is available from the British Library

Library of Congress Cataloging in Publication Data

Names: Shulzhenko, Elena, author.

Title: Reforming the Russian industrial workplace : international management

standards meet the Soviet legacy / Elena Shulzhenko.

Description: 1 Edition. | New York : Routledge, 2017. | Series: Routledge

contemporary Russia and Eastern Europe series ; 74 | Includes

bibliographical references and index.

Identifiers: LCCN 2016045401| ISBN 9781138692022 (hardback) |

ISBN 9781315533377 (ebook)

Subjects: LCSH: Industrial managementRussia (Federation)History. |

Total quality managementStandardsRussia (Federation) | Quality

controlStandardsRussia (Federation)

Classification: LCC HD70.R9 S564 2017 | DDC 658.4/0130947dc23

LC record available at https://lccn.loc.gov/2016045401

ISBN: 978-1-138-69202-2 (hbk)

ISBN: 978-1-315-53337-7 (ebk)

Typeset in Times New Roman

by Cenveo Publisher Services

To my grandfather, Alexander V. Shulzhenko, who worked at Soviet industrial plants from the age of 16 up to 65

Contents

1. i
2. ii

Guide

I am indebted to many people and institutions that supported this study. First and foremost I want to thank the Alexander von Humboldt Foundation and the WZB Berlin Social Science Center for financing my work on the project. In particular, I am indebted to Ulrich Jrgens, who headed the Research Group Knowledge, Production Systems, and Work at the WZB up to his retirement. His support went far beyond the formal obligations.

I also want to thank my 62 interview partners at industrial plants and other organisations in Russia, Germany and Poland, who remain anonymous as a condition of their involvement. The knowledge they shared allowed me to understand the complexity of manufacturing quality in the Russian industrial workplace and to place it into a comparative perspective.

A number of colleagues and friends discussed early ideas and drafts of this study and provided me with valuable critique and encouragement. My wholehearted gratitude goes to Simon Clarke, Professor Emeritus at Warwick University, Martin Krzywdzinski, Sebastian Botzem and Dieter Plehwe from the WZB, Christian Wittrock from Aarhus University and to my friends Julia Ulyannikova and Marina Nistotskaya. I am also indebted to John Jennings, who struggled to improve the English language in the first draft of this book.

The cover artwork is a fragment of a Soviet poster by Vasiliy V. Suryaninov, Everyone to the collective, the collective to everyone!, 1960. I would like to express my gratitude to Ruben V. Suryaninov, the artists son, for his generous permission to use it in the book.

This book would not have reached its readers without a publisher. I am grateful to Peter Sowden and Lucy McClune from Routledge for their support and patience.

I thank my partner, David Dahl, for sharing the ups and downs of the project with me; my father for teaching me audacity; and my mother for always giving me a hand when I need it.

Elena Shulzhenko
Copenhagen

AFNOR	Association Franaise de Normalisation
AS	appraisal score (used for employees at Rusmet)
CEO	chief executive officer
CKD	completely knocked down
ETKS	Soviet Wage Rate and Qualification Handbook for Workers ( Edinyi tarifno-kvalifikatsionnyi spravochnik )
FMEA	failure mode and effects analysis

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