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Jenny Kartupelis - Making Relational Care Work for Older People: Exploring Innovation and Best Practice in Everyday Life

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Making Relational Care Work for Older People: Exploring Innovation and Best Practice in Everyday Life: summary, description and annotation

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This book explores the concept of relational care, what it feels like for older people and for carers, why it makes life happier and how those involved in residential or community care can make it work.

Relational care is gaining traction as its benefits to individuals and society become recognised. This accessible book, based on real-life models and in-depth interviews, explores fresh ways that relational care can be facilitated in a variety of settings. It looks at practice in terms of team management, support for care workers, technology, design and architecture, intergenerational and multidisciplinary models, and their implications for resilience, wellbeing, policy and future funding. Chapters are arranged by theme and provide descriptions, learning points and resources for each model, as well as incorporating a wealth of interviews giving insights into the lived experience of relational care.

This is a lively book full of realistic ideas and information for everyone who wants to find out more about, access or implement the best in care the best for older people, their families, care workers, management and society.

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Jenny Kartupelis
Making Relational Care Work for Older People: Exploring Innovation and Best Practice in Everyday Life

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MAKING RELATIONAL CARE WORK FOR OLDER PEOPLE
This book explores the concept of relational care, what it feels like for older people and for carers, why it makes life happier and how those involved in residential or community care can make it work.
Relational care is gaining traction as its benefits to individuals and society become recognised. This accessible book, based on real-life models and in-depth interviews, explores fresh ways that relational care can be facilitated in a variety of settings. It looks at practice in terms of team management, support for care workers, technology, design and architecture, intergenerational and multidisciplinary models, and their implications for resilience, wellbeing, policy and future funding. Chapters are arranged by theme and provide descriptions, learning points and resources for each model, as well as incorporating a wealth of interviews giving insights into the lived experience of relational care.
This is a lively book full of realistic ideas and information for everyone who wants to find out more about, access or implement the best in care the best for older people, their families, care workers, management and society.
Jenny Kartupelis started her career in public relations, establishing an award- winning consultancy; she subsequently moved into the charitable sector, helping to set up and becoming Director of a regional interfaith forum, for which she was awarded the MBE for services to interfaith relations. She has been commissioned to undertake extensive survey and analysis work by public- and third-sector bodies, resulting in changes of practice and in policy. Jenny was educated at the Universities of Kent, Sussex and Cambridge and is an advisor to The World Congress of Faiths and Faith in Society Ltd.
Loneliness remains one of the big social issues in the twenty-first century. Fortunately, it is also driving the search for social solutions that bring us together, wherever we live. This new book on relational care highlights a range of innovative projects that are leading the way in social connecting.
Stephen Burke, Director, United of All Ages, UK
Care is a relationship, not a transaction. In this book Jenny Kartupelis considers different models of relational care with the aim of offering inspiration and practical advice to those seeking to put this understanding into practice. Drawing on her own interviews and other studies, Kartupelis challenges assumptions that care at home is always best and offers hope that old age can be lived well with others in different settings. This is a book written from the heart as well as the head. It raises important questions for both the design and funding of social care services as well as for the values we want to promote.
Marian Barnes, Professor Emeritus, University of Brighton, UK
Jennys timely book reminds us afresh that in order for life to be fulfilled, we all need to relate to others, as givers and receivers. Building on her earlier work, Jenny inspires, challenges and assists society to celebrate older people who are not a problem but are integral to our own flourishing as well as theirs.
The Right Revd Dr Stephen Venner DL
This book presents new ways of thinking about care, including the potential of technology to support dramatic benefits. The success of technology in care comes down to leadership and focus on the human at the centre of care. Providers with strong leadership skills can successfully reap the benefits of all tools available to them and well-led care technology firms will provide solutions that fit into the lives of people, not the other way around.
Eric Kihlstrom, Chairman of Older and former Director of ISCF Healthy Ageing, UK
The current model of care provision is unsustainable, under immense duress, bureaucratic and increasingly expensive. This book looks at some of the answers, the arguments behind them and the critical role of innovation. The rise of digital delivery formats and AI represent an opportunity to help large numbers at scale and innovation is central to this. Innovation through technology can give insights to improve health outcomes as we age.
Zoe Peden, Investment Manager, Ananda Impact Ventures
First published 2021
by Routledge
2 Park Square, Milton Park, Abingdon, Oxon OX14 4RN
and by Routledge
52 Vanderbilt Avenue, New York, NY 10017
Routledge is an imprint of the Taylor & Francis Group, an informa business
2021 Jenny Kartupelis
The right of Jenny Kartupelis to be identified as author of this work has been asserted by her in accordance with sections 77 and 78 of the Copyright, Designs and Patents Act 1988.
All rights reserved. No part of this book may be reprinted or reproduced or utilised in any form or by any electronic, mechanical, or other means, now known or hereafter invented, including photocopying and recording, or in any information storage or retrieval system, without permission in writing from the publishers.
Trademark notice: Product or corporate names may be trademarks or registered trademarks, and are used only for identification and explanation without intent to infringe.
British Library Cataloguing-in-Publication Data
A catalogue record for this book is available from the British Library
Library of Congress Cataloging-in-Publication Data
Names: Kartupelis, Jenny, 1953 author.
Title: Making relational care work for older people: exploring
innovation and best practice in everyday life / Jenny Kartupelis.
Description: New York: Routledge, 2020. |
Includes bibliographical references and index.
Identifiers: LCCN 2020017033 (print) | LCCN 2020017034 (ebook) |
ISBN 9780367366193 (hardback) | ISBN 9780367408541 (paperback) |
ISBN 9780367809454 (ebook)
Subjects: LCSH: Older peopleCare. | Social service. | Helping behavior.
Classification: LCC HV1451 .K367 2020 (print) |
LCC HV1451 (ebook) | DDC 362.6dc23
LC record available at https://lccn.loc.gov/2020017033
LC ebook record available at https://lccn.loc.gov/2020017034
ISBN: 978-0-367-36619-3 (hbk)
ISBN: 978-0-367-40854-1 (pbk)
ISBN: 978-0-367-80945-4 (ebk)
Typeset in Bembo
by codeMantra
Lorraine Morley has a background in open innovation and entrepreneurship research and practice. She is a business owner, researcher and lecturer, with particular expertise in technologies for ageing and longevity. Lorraine leads AgeTech Accelerator UK a collaborative programme which scouts for, identifies and supports businesses with innovations for later-life living.
The experience of ageing varies so much: for some it can be a time of greater contentment and fulfilment; for some it brings a new era of activity and fresh achievement; while for others it may represent a decline in mental and physical wellbeing or a state of loneliness, anxiety and even fear.
Improving that experience, not only of older people but also of those who care for them, should be a mission of civilised society, and one for which I myself have striven over many years: as Director General of Age Concern until 2000, and currently in my position as Co-chair of the All-Party Parliamentary Groups for Ageing and Older People, and for Dementia. I am therefore more than pleased to welcome the arrival of this book, which proposes a new approach to supporting older people to thrive in care environments, both residential and community based.
The concept of relational care as a means to understanding and delivering realistic care models that enable more autonomy, flourishing, life purpose and mutual support for older adults and for care staff has the potential for significant change. Moreover, it is not only possible but is actually happening already in community care teams and care homes around the UK. The author bases her proposition on numerous first-hand interviews, and on her visits to a variety of settings, enabling the voices of older people to be heard directly. In so doing she has garnered an important amount of new information and also helps to address the problems of an almost unconscious ageism that sidelines lived experience in favour of assumptions and accepted lore.
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