Braithwaite Jeffrey - Healthcare reform, quality and safety: perspectives, participants, partnerships, and prospects in 30 countries

HEALTHCARE REFORM, QUALITY AND SAFETY

Perspectives, Participants, Partnerships and Prospects in 30 Countries

Edited by

JEFFREY BRAITHWAITE
Macquarie University, Australia

YUKIHIRO MATSUYAMA
Canon Institute for Global Studies, Japan

RUSSELL MANNION
University of Birmingham, UK

&

JULIE JOHNSON
Northwestern University, USA

ASHGATE

Jeffrey Braithwaite, Yukihiro Matsuyama, Russell Mannion and Julie Johnson 2015

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise without the prior permission of the publisher.

Jeffrey Braithwaite, Yukihiro Matsuyama, Russell Mannion and Julie Johnson have asserted their right under the Copyright, Designs and Patents Act, 1988, to be identified as the editors of this work.

Published by

Ashgate Publishing Limited

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England

Ashgate Publishing Company

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British Library Cataloguing in Publication Data

A catalogue record for this book is available from the British Library

The Library of Congress has cataloged the printed edition as follows:

Healthcare reform, quality and safety : perspectives, participants, partnerships, and prospects in 30 countries / [edited] by Jeffrey Braithwaite, Yukihiro Matsuyama, Russell Mannion, and Julie Johnson.

p. ; cm.

Includes bibliographical references and index.

ISBN 978-1-4724-5140-8 (hardback) -- ISBN 978-1-4724-5141-5 (ebook) -- ISBN 978-1-4724-5142-2 (epub)

I. Braithwaite, Jeffrey, 1954- , editor. II. Matsuyama, Yukihiro, 1953- , editor. III. Mannion, Russell, editor. IV. Johnson, Julie K., editor.

[DNLM: 1. Health Care Reform. 2. Internationality. 3. Patient Safety. 4. Quality of Health Care. 5. Safety Management. WA 525]

RA413.5.U5

362.10425--dc23

2014038604

ISBN: 978-1-4724-5140-8 (hbk)

ISBN: 978-1-4724-5141-5 (ebk-ePDF)

ISBN: 978-1-4724-5142-2 (ebk-ePUB)

Jeffrey Braithwaite, Yukihiro Matsuyama, Russell Mannion and Julie Johnson

Jeffrey Braithwaite

Sodzi Sodzi-Tettey

Tawfik AM Khoja and Abdelrahman A Kamel

Eyal Zimlichman

Ahmed Al-Mandhari

Stuart Whittaker, Carol Marshall, and Grace Labadarios

Yukihiro Matsuyama

Sun Niuyun

Eng Kiong Yeoh and Hong Fung

Girdhar J Gyani

Yukihiro Matsuyama

Jeffrey Braithwaite

Stephen Duckett

Sophia Hermawan and Brette Blakely

Jackie Cumming

William Adu-Krow and Paulinus Lingani Ncube Sikosana

Julie Johnson

Hugo Arce and Ezequiel Garca Elorrio

Jos Carvalho de Noronha, Victor Grabois, and Adelia Quadros Farias Gomes

Giorgio Solimano and Leonel Valdivia

Enrique Ruelas, Octavio Gmez-Dant, and Walverly Morales

Julie K Johnson and Arlene S Bierman

Russell Mannion

Janne Lehmann Knudsen, Carsten Engel, and Jesper Eriksen

Martin Powell and Russell Mannion

Holger Pfaff, Tristan D Gloede, and Antje Hammer

Americo Cicchetti, Silvia Coretti, and Valentina Iacopino

Ellen Catharina Tveter Deilks, Tor Ingebrigtsen, and nen Ringard

Andrew Thompson and David R Steel

John vretveit, Magna Andreen Sachs, and Marion Lindh

Jeffrey Braithwaite, Yukihiro Matsuyama, Russell Mannion, and Julie Johnson

William Adu-Krow BSc, MB, ChB, MPH, DrPH is presently the Pan American Health Organization/World Health Organization (PAHO/WHO) representative of Guyana. He was previously the WHO country representative for Papua New Guinea between September 2010 and January 2014. He also serves on a pro bono basis as an Adjunct Professor at the Center for Population and Family Health of the Mailman School of Public Health at Columbia University, New York. He has worked in Ghana, New York, Washington DC, New Jersey, Solomon Islands, and Papua New Guinea. His main work has focused on violence against women and the impact of social determinants on global health architecture.

Ahmed Al-Mandhari MD, DTM&H, MRCGP (Int), PhD is a graduate of the College of Medicine & Health Sciences at Sultan Qaboos University, Oman and holds a Diploma in Tropical Medicine and Hygiene, PhD in Health Care Quality Management (2002), University of Liverpool, and a MRCGP (International). He was previously Head of Quality Management Department, Deputy Director General for Clinical Affairs, then Director General of the Sultan Qaboos University Hospital, and has acted as a WHO consultant on patient safety.

Hugo Arce MD, MPH, PhD is a physician. He was President and CEO of the Technical Institute for Accreditation of Healthcare Organizations 19942010 and President of the Argentine Society for Quality in Health Care. He is now Director of the Department of Public Health at the University Institute of Health Sciences, Barcel Foundation, Buenos Aires. He is the author of The Territory of Health Decisions, The Quality in the Health Territory, The Health System: where it comes from and where it goes, as well as more than 150 articles and papers on health policy, hospital management, and quality in healthcare.

Arlene S Bierman MD, MSc, Dr is inaugural holder of the Ontario Womens Health Council (OWHC) Chair in Womens Health and Professor of Health Policy, Evaluation, and Management, Public Health, Nursing, and Medicine at the University of Toronto; and Senior Scientist in the Li Ka Shing Knowledge Institute at St. Michaels Hospital. She was a 20122013 Atlantic Philanthropies Health and Aging Policy Fellow/American Political Science Foundation Congressional Fellow. Her research examines service delivery and finance models on access, quality, and health outcomes among older adults, with a focus on socioeconomically disadvantaged populations.

Brette Blakely BA (summa cum laude), MA, PhD completed her undergraduate degree at Wellesley College in the US before migrating to Australia where she undertook her Masters degree in Bioethics. Subsequently she completed her PhD in Neuroscience at the Florey Institute for Neuroscience and Mental Health, University of Melbourne. Currently she is a Post Doctoral Research Fellow at the Australian Institute of Health Innovation, Macquarie University, Australia, working on projects related to patient safety and health reform. She has wide-ranging interests and expertise in health and medical challenges in differing settings.

Jeffrey Braithwaite BA, MIR (Hons), MBA, DipLR, PhD, FAIM, FCHSM, FFPH RCP (UK) is Foundation Director, Australian Institute of Health Innovation and Professor of Health Systems Research, Macquarie University, Australia. His research examines the changing nature of health systems, attracting funding of more than AU$59 million. He has published extensively (more than 500 total publications) and he has presented at international and national conferences on more than 500 occasions, including over 60 keynote addresses. His co-edited books include Resilient Health Care