Never Split The Difference
Negotiating As If Your Life
Depended On It
by: Chris Voss
The Mindset Warrior Summary Guide
Table of Contents
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MW Summary Guide Disclaimer
This summary guide is in no way associated with and endorsed by Chris Voss. This publication is not intended to replace the original work. This publication is a unique summary guide of the original book, and is intended for informational purposes only. It includes some the main ideas, and quotes from the book along with unique commentary. All quotes from the book are properly referenced.
You are encouraged to purchase the original version; if you have not already. This publication has been presented solely for educational & informational purposes as a reference. While best efforts have been made in preparing this book; the author and publisher make no representations or warranties merchantability or fitness of use for a particular purpose. Neither the author, nor the publisher shall be held liable or responsible to any person or entity with respect to any loss or incidental or consequential damages caused, or alleged to have been caused, directly or indirectly, by the information contained herein.
Neither the author, nor the publisher shall be liable for any physical, psychological, emotional, financial, or commercial damages, including, but not limited to, special incidental, consequential, or other damages. You are responsible for your own choices, actions, and results. References are provided for informational purposes only and do not constitute endorsement of any websites or other sources. Readers should be aware that the websites listed in this book may be subject to change.
I n this Mindset Warrior Summary Guide, we cover the main topics discussed in Never Split The Difference. This book is intended to supplement your reading and be an easy reference guide. You are encouraged to purchase the original book if you have not already.
The difference between this guide, and the actual book, is we don't go into the lengthy stories and repetition that most books often do. Instead, we share each principle, explain its reasoning, and we provide advice on how you can apply each to your own negotiations.
As I always say, the original books are great to read as they provide lots of examples. This repetition can help to embed the lessons into your psyche. With that being said; stripping these lessons down to their core substance will help you to focus on the things that really matter. As I'm sure we can agree, time is also very valuable. I am all about maximizing time.
The Mindset Warrior summaries are here to support your journey toward a resilient mindset. www.mindsetwarrior.com
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Section 1 Voss's History and Discovering An Effective Negotiation
I n Never Split The Difference, C hris Voss outlines what he discovered about effective negotiations over his 24 years as an FBI hostage negotiator.
Each chapter attacks 1 main principle. It then breaks the main principle down into smaller sub-principles. In the official book, each chapter starts with a story of a hostage negotiation that Chris experienced. He then dissects what worked in the negotiation, and what didn't.
The book starts with introducing Chris's experience and history. Here are some facts:
- he started as a Kansas city cop (for 2 years)
- he joined the F.B.I as an agent (for 24 years)
- he first joined the F.B.I as a swat agent, then he was moved to the joint terrorism task force, and became an international kidnapping/hostage negotiator
- he spent 10 year teaching and consulting at business schools
- he currently has a company called the black swan group that teaches negotiation
I often consider why an author decided to write their book. Here is what I was able to identify from the first chapter:
Chris found the techniques he learned as an F.B.I. agent to work not only in hostage negotiations, but in customer service and parenting. Noticing that negotiation didn't seem to be an exact a science, but more of an iterate process, he sought to understand the science of negotiation taught at some of the most popular universities. He took a class at Harvard to better understand why his techniques worked, only to find out that the theory taught in class was ineffective, and focused heavily on humans as primarily rational beings compared to the reality that we are emotional beings.
We have an exciting ride ahead of us. Let us begin...
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