Amy Zuckerman - International standards desk reference: your passport to world markets, ISO 9000, CE Mark, QS-9000, SSM, ISO 14000, Q 9000 American, European, and global standards systems
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International standards desk reference: your passport to world markets, ISO 9000, CE Mark, QS-9000, SSM, ISO 14000, Q 9000 American, European, and global standards systems
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Explores all the international standards (such as ISO 9000) that companies must know about in order to succeed in world markets. This text supplies information on standards-setting institutions, including key players, power blocks, ongoning standards programs (such as ISO 9000, QS 90000 and the CE mark), and the best way to implement them.
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International Standards Desk Reference : Your Passport to World Markets, ISO 9000, CE Mark, QS-9000, SSM, ISO 14000, Q 9000, American, European, and Global Standards Systems
Your Passport to World Markets ISO 9000 CE Mark QS-9000 SSM ISO 14000 Q 9000 American, European, and Global Standards Systems
Amy Zuckerman
amacom American Management Association New York * Atlanta * Boston * Chicago * Kansas City * San Francisco * Washington, D.C. Brussels * Mexico City * Tokyo * Toronto
This book is available at a special discount when ordered in bulk quantities. For information, contact Special Sales Department, AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019.
This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional person should be sought.
In loving memory of Anita Diamant, Paul "Tiny" Stacy, and Nancy Ann Kramer, who dedicated their lives to the pursuit of truth and justice.
Library of Congress Cataloging-in-Publication Data
Zuckerman, Amy. International standards desk reference : your passport to world markets, ISO 9000, CE Mark, QS-9000, SSM, ISO 14000, Q 9000 American, European, and global standards systems / Amy Zuckerman. p. cm. Includes bibliographical references and index. ISBN 0-8144-0316-6 (hc) 1. Export marketing. 2. Quality controlStandards. 3. Quality assuranceStandards. I. Title. HF1416.Z78 1996 658.8'48-DC20 96-35564 CIP
1997 Amy Zuckerman. All rights reserved. Printed in the United States of America. This publication may not be reproduced, stored in a retrieval system, or transmitted in whole or in part, in anyform or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019.
Printing number
10 9 8 7 6 5 4 3 2 1
Page iii
Contents
Foreword by Dr. Stanley I. Warshaw
v
Preface
vii
Acknowledgments
xi
1 An Introduction to International Standards and Standards Development
1
Appendix: ANSI-JAB Agreement Establishing a Common Set of Principles and Procedures to Address Issues Involving the Development of Quality System Conformity Assessment Programs
24
Part I: The American Standards System
27
2 The U.S. Standards System: Who's Who in Standards Institutes, Certification Bodies, Registrars, and Government Entities and How the System Works
29
Appendix A: Directory of U.S. Industry-Related Standards Organizations (by Acronym)
53
Appendix B: Federal Departments, Agencies, and Other Organizations That Are Among Major U.S. Standards Developers
62
Appendix C: Memorandum of Understanding Between ANSI and NIST
65
3 U.S. Involvement in World Standards Bodies, Standards Development, Standards Activities
68
4 Quality Assurance Programs in QS-9000: The Big Three Quality Standard
93
Appendix A: Acronyms
120
Appendix B: International Registrars Approved to Issue QS-9000 Certificates
121
Page iv
5 Quality Assurance Programs in the U.S. Military: Q 9000
123
Appendix: Military Standards Proposed for Cancellation
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