More Advance Praise for
Carrots and Sticks Dont Work
Carrots and Sticks Dont Work is a profound book about the power of respect. In todays world, where ethics and consideration are at an all-time low, Dr. Marciano has written a testament to what we all need to remember: personal responsibility that earns respect.
Jane Boucher, author of How to Love the Job You Hate
Dr. Marcianos new book is loaded with compelling and relevant case studies, which will inspire current and future leaders with new insight and a road map for getting teams to make things happen!
Tony Hurst, Manager Service Operations, Honeywell International
Dr. Marciano goes right to the heart of true leadership. Many leaders can get short-term results through the traditional model of rewards and punishment. But true sustainable impact and results come from building respect.
Garrett Ingram, AVP Managed Markets Strategy, Novo Nordisk Inc.
Outstanding! An excellent guide to help both managers and individual contributors understand what employee engagement is and why having it is critical for individuals and organizations to thrive.
Michael Stallard, author of Fired Up or Burned Out
In my thirty-plus years in HR, I had not read an HR book before that I would have said was a must have textbook for any line manager... but this is one!
Clinton Wingrove, EVP and Principal Consultant, Pilat HR Solutions
I wish this book had been written twenty years earlier. It would have saved me a lot of mistakes.
Mark Straley, President, Ortho Clinical Diagnostics, Johnson & Johnson
Carrots and Sticks Dont Work brings a clear understanding to leadership by providing very useful methods that will enable managers of people to connect with todays evolutionary workforce. As someone who has managed people for over thirty years and uses engagement surveys in determining employee satisfaction, I can affirm that Dr. Marcianos book is a wonderful primer for all who lead people in todays world.
Diane Piraino-Koury, Owner/Operator, McDonalds Restaurant
I plan on having all members of my management organization read Carrots and Sticks Dont Work. The RESPECT Model is an easy-to-use process with many examples. I personally plan on using it both inside and outside of work!
Jack Lally, Senior Manager, FedEx
This book is a concise blueprint for creating a positive, cohesive workforce.
A. Michael Hopp, Senior Vice President of Human Resources, Mannington Mills, Inc.
Finally, a book that conveys the key to employee motivation in our contemporary workplace. The RESPECT Model explicitly shows that when people are treated with respect they engage and work harder to achieve the goals of the organization.
Arnold Endick, Workplace Environmental Analyst, U.S. Postal Service, Retired
Dr. Marciano encourages us to look at todays challenging reality through a new lens, and we emerge renewed and refreshed.
Eva G. Carmichael, Internal Consultant, Superior Court of New Jersey
Carrots and Sticks Dont Work is a practical guide and reminder of how we should all behave in both our professional and personal lives. I think its a must read and one that will become a reference for anyone that is interested in becoming a leader, becoming a better leader, or knowing what to look for in a good leader.
Dave Hickey, CEO, Lumeta Corporation
I was barely past the R in RESPECT and couldnt wait to get back to the office to try out the suggestions laid out in this book. A must read for any manager or business owner who has ever wrestled with employee productivity issues.
Michael Caldwell, Co-Founder/CEO, GigMasters.com, Inc.
Dr. Marciano gives great advice about what worksand what doesntto get maximum employee engagement and discretionary effort.
Christopher Rice, President and CEO, Blessing White, Inc.
Carrots and Sticks Dont Work is an easy read and an even easier application that builds respect and dignity into everyday work life.
Ron Golumbeck, Vice President and Director of Human Resources, ITT Industrial Process
This book is a worthwhile read for organizations large and small, executives, middle managers, supervisors, and human resource professionals. Dr. Marcianos commonsense approach is appealing in todays economy where nothing is more important than to harness the loyalty, discretionary effort, and commitment of the workforce through respect.
Catharine Newberry, former Chief Human Strategy Officer, The Medicines Company
This is a relevant and useful book for personnel management in organizations of all sizes. The RESPECT Model is a friendly and flexible tool for building a better working environment for employees and supervisors and getting results for the organization.
Jose S. Azcona, President, Alianza Inmobiliaria
Carrots and Sticks Dont Work is a diamond in the rough of leadership books. Dr. Marciano not only transforms the way we think about employee engagement, but his research and insights argue for a new dawn of business where respect should live at the forefront of all of our value statements.
Daniel Rehal, President, Vision2Voice, Inc.
In Carrots and Sticks Dont Work, Dr. Marciano combines his real-life leadership and consulting experience with an extensive background in teaching and research to help employers create and sustain a productive workforce in the twenty-first century.
Carl Sorensen, Associate VP Human Resources, University of Richmond
The RESPECT Model created by Dr. Marciano is the best human resource program I have ever encountered. Its a step-by-step approach in creating an engaged employee. Engaged employees are an asset to every employer and organization.
Carl Resnick, owner, Flemington Department Store
Drawing from decades of research as well as personal and clinical experience, Dr. Marciano explains how to avoid common managerial mistakes that actually undermine employee motivation. Every manager should read this highly insightful and engaging book.
Nicole Tuchinda, M.D., J.D., Associate, Ropes & Gray, LLP
Carrots and Sticks Dont Work
Carrots and Sticks Dont Work
Build a Culture of Employee Engagement with the Principles of RESPECT
Paul L. Marciano, Ph.D.
Copyright 2010 by Paul L. Marciano. All rights reserved. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without the prior written permission of the publisher.
ISBN: 978-0-07-173698-5
MHID: 0-07-173698-0
The material in this eBook also appears in the print version of this title: ISBN: 978-0-07-171401-3, MHID: 0-07-171401-4.
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