Maya Hu-Chan - Saving Face: How to Preserve Dignity and Build Trust

Praise for Saving Face

In Saving Face, Maya shows us what we can learn from other cultures with real and practical examples that will help leaders and teams become even more effective.

Jim Moore, former Chief Learning Officer, Sun Microsystems and Nortel

The need to save face is a fundamental part of doing business. It is hard work, but the payoff is immense. A must-read and a must-add to any professional portfolio.

CB Bowman, MBA, CMC, BCC, MCEC, CEO, Association of Corporate Executive Coaches and MEECO Leadership Institute

Saving Face is a highly enjoyable read that will help us all up our skills in this critical enabler of trusting, meaningful, and successful relationships.

Darlene Solomon, PhD, Chief Technology Officer, Agilent Technologies

Maya is truly an expert on global agility. She knows that this topic is like a brilliant crystal, with many different facets to be examined and explored. I highly recommend this book!

Patty McKay, Global Vice President, Talent Development, 3D Systems

Great conflictseven entire warshave begun due to misunderstandings around saving face. One of the worlds great intercultural communication experts, Maya Hu-Chan, beautifully teaches us how saving face operates in our day-to-day lives and how to better use it to build trusting relationships in business and beyond.

Brian O. Underhill, PhD, PCC, founder and CEO, CoachSource, LLC, and author of Executive Coaching for Results

With candor, humor, and plenty of real-life examples, Maya shows how to leverage the critical competency of saving face to build business relationships. If you want to grow your global leadership and business presence, you need to read this book!

Dr. Ann Bowers-Evangelista, President, Llumos, LLC, and executive consultant and coach based in Japan

Read Saving Face if you are interested in having a positive impact on all those with whom you interact and making your contribution to a world where polite and caring discourse prevails.

Beth Schumaker, Senior Partner, BrightStar Leadership Consulting

Maya has leveraged her experiences in working in dozens of countries across the globe to examine a topic common to all culturessaving face. I would especially recommend this book to people who deal with others in a multicultural environment.

Bill Hawkins, contributing author of five books, including What Got You Here Wont Get You There in Sales

A must-read for every leader, especially when working with multicultural teams.

Brigitta Wurnig, international coach and author of Auf dem Weg (On the Way)

Maya has put her finger on a very relevant and timely issue in the multicultural world we live and work in. Loaded with practical ideas and examples, derived from her vast national and international experience in executive development, her work offers an important contribution to all those interested in furthering their ability to communicate honestly and directly while preserving dignity and building trust.

Carlos E. Marin, President, C. E. Marin & Associates

Finally, a book that addresses an often-ignored aspect of business success. In this well-written work, a plethora of anecdotes perfectly illustrates the challenges and solutions for the multifaceted issue of face. Saving Face is an absolute must for making this abstract topic an essential part of your business relationship tool kit.

Diana K. Rowland, bestselling author and President, IntXel

This is a must-read guide for global leaders who want to create impact through positive relationships.

Eun Y. Kim, PhD, author of The Yin and Yang of American Culture

Maya Hu-Chan is truly a master of helping successful people improve. The wisdom found in this book can help any leader, from the one who is already considered excellent with strong interpersonal skills to the leader who appears to be clueless in interactions with others.

Dr. Frank Wagner, Master Coach and cofounder of Stakeholder-Centered Coaching

Saving Face engagingly illuminates an extraordinarily important, yet often misunderstood, concept and lays out a clear path forward for us all.

Gregg Ward, MCES, bestselling, award-winning author of The Respectful Leader

Saving Face is a must-read for all those who need to enhance their emotional intelligence, cultural agility, and ability to recognize and recover from communication pitfallswhich, as you might guess, is just about all of us.

Joel Garfinkle, author of Getting Ahead

Saving Face describes a globally relevant concept through subtle and nuanced cultural lenses, also providing strategies on how to avoid behaviors that will cause someone to lose face. It is a must-read!

Judith Eberl, Managing Director, JuPantaRhei GmbH, Switzerland; former Head of Training and Development, EFG Bank SA; and former Head of International Education, Assicurazioni Generali S.p.A.

Saving Face is a powerful book that unpacks the concept of saving face with practical examples of how to develop the deep and authentic interactions necessary for successful business partnerships. A must-read for any leader or team member whether working locally or globally.

Judith H. Katz, EdD, Executive Vice President, The Kaleel Jamison Consulting Group, Inc., and coauthor with Fred Miller of Safe Enough to Soar

In Saving Face, Maya Hu-Chan guides us to step into our truth in a way that transforms ourselves and others with grace, compassion, and honestywhich brings us closer to a universe that is more connected and able to understand rather than flee or fight.

Louis Carter, CEO, Best Practice Institute, and author of eleven management/leadership books, including the bestselling In Great Company

Drawing on her extraordinary international experience, Maya Hu-Chan transforms the way we think and feel about lifes greatest challenges and opportunities with a book that defines saving face like no other. A must-read!

Mark C. Thompson, New York Times bestselling author and Worlds #1 Executive Coach

Maya Hu-Chan has set up an outstanding compendium for global leaders. I love her definition of face as social currency in intercultural interaction. This book should be a standard for intercultural training.

Matthias Brose, Vice President, Schaeffler AG

With Maya Hu-Chans extensive executive coaching and cross-cultural expertise, she provides valuable and refreshing new insights on how to effectively show respect and build trust with others, which is critical for high performing teams and lasting relationships in the workplace. Everyone needs to read this book!

Nancy E. Parsons, CEO and President, CDR Assessment Group, Inc.

I can think of no better person to write a book on saving face than Maya Hu-Chan. Her use of face as a form of social currency is enlightening and practical. This book is a must-read for anyone who wants to understand the fundamental cultural values and behaviors that are hidden until exposed in depth here.

Neal R. Goodman, PhD, President, Global Dynamics, and Professor Emeritus, Saint Peters University