Tony Gambill - Getting It Right When It Matters Most: Self-Leadership for Work and Life

Getting It Right When It Matters Most

Getting It Right When It Matters Most

Self-Leadership for Work and Life

Tony Gambill and Scott Carbonara

Getting It Right When It Matters Most: Self-Leadership for Work and Life

Copyright Business Expert Press, LLC, 2021.

Cover design by Flip Design Studio, Inc.

Interior design by Exeter Premedia Services Private Ltd., Chennai, India

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any meanselectronic, mechanical, photocopy, recording, or any other except for brief quotations, not to exceed 400 words, without the prior permission of the publisher.

First published in 2021 by

Business Expert Press, LLC

222 East 46th Street, New York, NY 10017

www.businessexpertpress.com

ISBN-13: 978-1-63742-022-5 (paperback)

ISBN-13: 978-1-63742-023-2 (e-book)

Business Expert Press Business Career Development Collection

Collection ISSN: 2642-2123 (print)

Collection ISSN: 2642-2131 (electronic)

First edition: 2021

10 9 8 7 6 5 4 3 2 1

Description

Discover how to Get It Right in your Moments That Matterwhen the situation is complex and relationaland the stakes are high. Transform the outcome of your most challenging situations and interactions when you feel

Threatened by charged emotions or uncertainty

Paralyzed by fear of saying (or doing) the wrong thing (again)

Defeated by a relationship that seems damaged beyond repair

Perplexed about how to achieve the results you desire

Stalled in progress with others due to differing styles and perspective

In an ever-changing environment when typical habits, behaviors, and thinking arent enough, Getting It Right When It Matters Most introduces research-backed insight and a simple model for your most important situations. Apply self-awareness, learning agility, and emotional intelligence through the Self, Outlook, Action, and Reflection (SOAR) cycle.

Keywords

emotional intelligence; mindfulness; empathy; learning agility; difficult conversations; unconscious bias; perception bias; self-awareness; crucial conversations; critical conversations; listening; self-leadership; mindset; reflection; workplace drama; interpersonal conflict; conflict resolution; workplace conflict; high-stakes conversations; quality questions; perspectives; meditation; relationships

Contents

I love when authors create simple solutions for our complicated world, and thats exactly what Tony and Scott have done here. This book jumps into the middle of all the complex situations we all face every day and provides a clear path forward. Theres deep, practical wisdom in the SOAR approach.Jon Acuff, New York Times bestselling author of Soundtracks, The Surprising Solution to Overthinking

Everyone needs to read Getting It Right When It Matters Most. With their decades of knowledge and experience, Tony and Scott teach us how to get along and work with others in the face of conflicting ideologies and contrary motives. What makes this book so special is that the SOAR technique is just as effective at home as it is in the workplace.Bob Crawford, bassist for The Avett Brothers band, co-managing partner for the Press On Fund, and co-host for the Road to Now podcast

Tony and Scott provide valuable insights and a tangible action planSOARthat can be effectively applied during the make-or-break professional and personal interactions we all face in life. The notion that just a small number of these key moments, and their outcomes, determine much of our success and failure in life is a critically important reality to recognize. Getting It Right empowers the reader with the ability to self-identify these crucial encounters and provides the toolkit necessary to successfully navigate them.Devon Godfrey, PhD, assistant professor of radiation oncology; chief editor of Advances in Medical Physics, Vols 5&6

In moments that matter most, this book provides a framework for getting it right. Navigating a dynamic professional landscape can tax Your Best Self and your professional relationships. Tony and Scott provide a clear path to resolve complex problems while delicately navigating complex relationships. All too often we forget to self-reflect and SOAR brings that important practice to the forefront.Dr. Karen Bull, dean of the division of online learning, University of North Carolina Greensboro

A successful life starts with building and maintaining relationships. Getting It Right lays out the plan: how to ask questions, listen for answers, and empathize your way into the hearts of others.Randy Grimes, former NFL center with the Tampa Bay Buccaneers, founder of Athletes in Recovery, author of Off Center

Few things get done right on the first take. Film directors create the illusion of the perfect shot by editing and do-overs. In real life, though, we face certain situations when we need to get things right the first time to grow strong, positive relationships. Getting It Right shows you how to do it.Jennifer Gimenez, American supermodel, actress, reality television personality, and addiction recovery advocate

Wow!finally something for human resource professionals to include in their learning and development programs for all employees! A real focus on driving results in business and personal life. Very impactful!Kimberly Lindsay Williams, founder & CEO, North Carolina for Military Employment (NC4ME) & chief human resource officer, City of Jacksonville, North Carolina

If I had this book back when I transitioned from twenty-one years in the Army to my program/project management career, it could have saved me the grief of a lot of hard lessons. I can still vividly recall the many mistakes I made along the way in my moments that mattered. It would have been nice to have known all this then!Ken Grant, LTC US Army (Ret); PMP certified project manager

Getting It Right When It Matters Most offers a profoundly timely and practical guide for self-leadership in the most challenging moments of work and personal life. Combining their own ample experience as leaders and with leaders, as well as tried and tested research insights, Tony Gambill and Scott Carbonara distill a process for disentangling problems from noise and choosing a course of action towards a resolution that aligns with a leaders best self. A must-read for anyone wanting to take their self-leadership to a whole new level.Beatriz Coningham, chief people officer, Pan American Development Foundation

As a believer in the long-term effectiveness of self-mentoring and selfleadership, I appreciate how Getting It Right compassionately addresses issues, like complex communications, confidence, betrayal, and points out ways to establish healthy boundaries. The tools are real-world and produce positive results when applied. I like how authors Gambill and Carbonara take the reader on a journey to increased personal satisfaction with a sense of sovereignty and trust.Anne Bruce, bestselling author of Discover True North, Discover True North Relationships and Be Your Own Mentor, producer and host of the popular Vlog #30SecondsAtTheBeach

Getting it wrong is easy. This book shows you the steps required to get it right, which begins when we work on ourselves, choose healthier outlooks, and really listen to the person sitting next to us. Thats when true progress begins.