Charles B. Inlander - Take This Book to the Hospital With You: A Consumer Guide to Surviving Your Hospital Stay
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Take This Book to the Hospital With You: A Consumer Guide to Surviving Your Hospital Stay
Take This Book to the Hospital With You: A Consumer Guide to Surviving Your Hospital Stay: summary, description and annotation
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Each time someone enters a hospital as a patient, his money and his life may be at risk. Consumers can now learn how to protect themselves when booking a hospital stay, how to avoid malpractice, take advantage of patient rights, and handle managed care matters. 10 charts.
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Charles B. Inlander, President, People's Medical Society Ed Weiner
Revised and Updated
Allentown, Pennsylvania
Page ii
The People's Medical Society is a nonprofit consumer health organization dedicated to the principles of better, more responsive and less expensive medical care. Organized in 1983, the People's Medical Society puts previously unavailable medical information into the hands of consumers so that they can make informed decisions about their own health care.
Membership in the People's Medical Society is $20 a year and includes a subscription to the People's Medical Society Newsletter. For information, write to the People's Medical Society, 462 Walnut Street, Allentown, PA 18102, or call 610-770-1670.
This and other People's Medical Society publications are available for quantity purchase at discount. Contact the People's Medical Society for details.
Library of Congress Cataloging-in-Publication Data Inlander, Charles B. Take this book to the hospital with you: a consumer guide to surviving your hospital stay/Charles B. Inlander, Ed Weiner. Rev. and updated ed. p. cm. Includes bibliographical references and index. ISBN 1-882606-70-1 1. Hospital patients. 2. Hospital care. 3. HospitalsPsychological aspects. 4. Hospital patientsLegal status, laws, etc. 5. Consumer education. I. Weiner, Ed. RA965.6.I55 1997 362.1'1dc 21 96-44013 CIP
1985, 1991, 1993, 1997 by the People's Medical Society
Printed in the United States of America
All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording or any information storage and retrieval system, without the written permission of the publisher.
1 2 3 4 5 6 7 8 9 0
First printing, January 1997
Page iii
For Dale and Ginger, Betty and Herb, Hilda and Sam, Amy and Jay
Page v
Contents
Foreword
vii
Preface
xi
Introduction
1
Chapter 1 Bon Voyage! But Before You Go...
3
Chapter 2 A Tour of the Islands
52
Chapter 3 When in Rome...
79
Chapter 4 What the Wise Traveler Knows
106
Chapter 5 And as the Sun Sinks Slowly in the West...
169
Your Medical Rights: Do You Really Know Them?
Chapter 6 Be Sure to Write
197
Hospital Service Opinion Form
People's Medical Society Hospital Evaluation Form
The Key To Translating Medical Terms
226
Glossary
229
Suggested Reading
241
Index
244
Page vii
Foreword
Hospitals are not hotels. Despite all the public relations hype advertising their caring, competent staff, latest technology and gourmet meals, the hospital remains a foreign country to most of us. To enter we don't need a passport, but an insurance card will substitute nicely. Once admitted, it won't take long to discover the hospital personnel speak a special language and work and live by rules and customs that differ from those in the outside world. You are a patient, not a guest. That means you are expected to adhere to hospital codes of conduct for patients. This is essential, you will be taught, in order to help the hospital help you. Sounds reasonable? Beware! Nothing could be more hazardous to your health than being a passively compliant patient. A passive role increases your vulnerability to medical mistakes and negligence in the care you receive.
The hospital environment can strip you of your adult status and make you feel and behave like a child. I have seen powerful and influential people enter the hospital and revert to childlike acceptance of authority of hospital personnel and the regimens they impose. These otherwise strong personalities seemed to offer no resistance and made few and only timid inquiries regarding details of their medical status, possible treatment options and prognosis. It's no mystery that even such ordinarily self-confident and assertive people are so easily intimidated by the hospital experience. In cases of serious illness, we put our trust and faith in experts and are thankful for their assistance. Under such circumstances, we may believe that asking "too many" questions about our treatment could be misinterpreted by our caregivers as not having confidence in them. Or we may fear that our questioning can be seen as an indication that we are unappreciative of the care being
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