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Hannah Ubl - Managing Millennials For Dummies

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Everything you need to harness Millennial potential

Managing Millennials For Dummies is the field guide to people-management in the modern workplace. Packed with insight, advice, personal anecdotes, and practical guidance, this book shows you how to manage your Millennial workers and teach them how to manage themselves. Youll learn just what makes them ticktheyre definitely not the workers of yesteryearand how to uncover the deeply inspirational talent they have hiding not far below the surface. Best practices and proven strategies from Google, Netflix, LinkedIn, and other top employers provide real-world models for effective management, and new research on first-wave versus second-wave Millennials helps you parse the difference between your new hires and more experienced workers. Youll learn why flex time, social media, dress code, and organizational structure are shifting, and answer the all-important question: why wont they use the phone?

Millennials are the product of a different time, with different values, different motivations, and different wantsand in the U.S., they now make up the majority of the workforce. This book shows you how to bring out their best and discover just how much theyre really capable of.

  • Learn how Millennials are changing the way work gets done
  • Understand new motivations, attitudes, values, and drive
  • Recruit, motivate, engage, and retain incredible emerging talent
  • Discover the keys to optimal Millennial management

The pop culture narrative would have us believe that Millennials are entitled, lazy, spoiled bratsbut the that couldnt be further from the truth. They are the generation of change: highly adaptive, bright, and quick to take on a challenge. Like any generation of workers, performance lies in managementif youre not getting what you need from your Millennials, its time to learn how to lead them the way they need to be led. Managing Millennials For Dummies is your handbook for allowing them to exceed your expectations.

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Managing Millennials For Dummies Published by John Wiley Sons Inc 111 - photo 1

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Managing Millennials For Dummies

Published by: John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030-5774, www.wiley.com

Copyright 2017 by John Wiley & Sons, Inc., Hoboken, New Jersey

Media and software compilation copyright 2017 by John Wiley & Sons, Inc. All rights reserved.

Published simultaneously in Canada

No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning or otherwise, except as permitted under Sections 107 or 108 of the 1976 United States Copyright Act, without the prior written permission of the Publisher. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, (201) 748-6011, fax (201) 748-6008, or online at http://www.wiley.com/go/permissions .

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Wiley publishes in a variety of print and electronic formats and by print-on-demand. Some material included with standard print versions of this book may not be included in e-books or in print-on-demand. If this book refers to media such as a CD or DVD that is not included in the version you purchased, you may download this material at http://booksupport.wiley.com . For more information about Wiley products, visit www.wiley.com .

Library of Congress Control Number: 2017936221

ISBN 978-1-119-31022-8 (pbk); ISBN 978-1-119-31024-2 (ebk); ISBN 978-1-119-31023-5 (ebk);

Managing Millennials For Dummies
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  1. Table of Contents
Guide
Pages
Introduction

If we were in the business of doling out participation awards, wed give you a shiny red ribbon just for picking up this book. Sadly (or fortunately?) for you, were actually in the business of information generational information to be specific. In this book, our focus as you may have guessed by the not-so-subtle title is Millennials. Prepare yourself for a meticulously crafted story about the generation everyone loves to hate, replete with tools, techniques, and strategies to help you better lead and manage this infamously unmanageable generation.

At its core, Managing Millennials For Dummies is intended to be a truth-teller and problem-solver for anyone who manages, leads, or works with Millennials. We wont kid you (or ourselves) by claiming this book is the #1 solution or the be-all and end-all cure for your Millennial woes. Humans are complicated, and contrary to popular belief, Millennials are in fact human. As Millennials ourselves, trust us when we say we get the challenge. We feel your pain. We sympathize, we empathize, and we also know when to tell it like it is. As generational researchers and management consultants, we hear the good, bad, and ugly about Millennials, and we work tirelessly to dispel myths and shed light on truths. This book is a collection of all our best work around recruiting and retaining the Millennial generation. We hope that youll use this tool as suits you best to find out more about this slippery generation, cull actionable strategies to improve your Millennial management style, and maybe, just maybe, leave with a changed perception about this complicated generation (and by that we mean youll stop hating them).

Managing Millennials For Dummies is not intended to be read as a step-by-step manual. We get that as managers trying to lead four (and sometimes five) generations in the workforce, youve got more than enough on your plate. So instead, treat this book as a choose-your-own-adventure, but with more intellect and less redirection.

Side note: Though this book is all about unwrapping the layers behind the Millennials, we also strongly believe that they need to learn about you, their manager, and the other generations as well. That said, we can only cover so much in the span of one book. Weve incorporated a few chapters on Baby Boomers, Gen Xers, and post-Millennials, but the majority of the content and strategy is focused around understanding and managing the Millennial generation.

About This Book

Although this book is called Managing Millennials For Dummies, you dont need to be a manager to glean something valuable from these pages. Whether youre a CEO; a retiree whos curious about the why behind your Millennial children; a manager seeking to improve recruiting and retention efforts; or an entry-level, inquisitive Millennial who just wants to learn more about your own generation; this book is for you. All we ask is that when you turn to any given section, you come ready to take off your own generational lens and commit to seeing the world through Millennials eyes.

Another thing we ask of you? If you can, set your preconceived doubts and skepticism aside. Trust us when we say that we know managing Millennials is no easy feat. We know this not only because we are Millennials, but also because we manage Millennials. Most importantly, we know because weve talked to thousands of managers on the front lines who are dealing with this newest addition to the workforce. Some are struggling and some are thriving, but all are just trying to do their very best. While weve seen Millennials get the short end of the stick (they certainly arent winning any popularity contests) and also praised as the best thing thats ever happened to the modern world, the truth, as usual, lies somewhere in the middle. Within these pages, weve found ways to shed light on this truth. We celebrate the greatness of Millennials, show you how to manage the not-so-greatness away, and give you a road map for building a cohesive, collaborative, and connected cross-generational team.

Perhaps the most unique aspect about this piece of writing is that its a bit of a generational Russian nesting doll (stay with us here): Its a book about Millennials written by a group of Millennials who work in a company that researches everything and anything Millennial, as well as all things generational. As a heads-up for the odd Millennial hater who may have picked up this book, we actually think Millennials are great. If you were hoping for some more Millennial bashing, you most definitely have not come to the right place. We believe that while Millennials may not have deserved all those participation trophies, theyre most certainly worthy of some understanding (plus, we didnt give those trophies to ourselves, people!).

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