The Public
Administration
Workbook
Public administration is a craft that demands real-world application of concepts and theories often learned in a classroom. Yet many students find it difficult to make the leap from theory to practice completely unaided. The Public Administration Workbook, 8e is specifically designed with the theoretically-grounded, practice-minded student in mind. It reviews scholarship in political science, law, industrial psychology, and the sociology of organizations and then allows students to see how these intellectual fields inform the analytical and managerial tasks that comprise public administration. Where standard public administration textbooks examine the nature of public agencies and explain how bureaucracies relate to other institutions, this workbook promotes a more effective way of learningby doingand more directly prepares those who will pursue careers in public agencies.
Each chapter begins with a discussion of relevant concepts and scholarship before moving into a hands-on exercise analyzing core analytical and management challenges. This edition includes an all-new exercise on contract negotiation, many international examples interwoven throughout the book, and a fully updated HRM section to reflect alternative ranking and compensation systems. Each chapter is further supported by a detailed Instructors Manual written by the author to guide instructors on solutions, explanations, and ideas for using or modifying the exercises to fit a variety of course needs, as well as downloadable datasets and exercises, providing students with a unique opportunity to apply and test classroom concepts outside of the job.
Dennis L. Dresang is Professor Emeritus of Public Affairs and Political Science at the University of Wisconsin-Madison, USA.
www.routledge.com/cw/9781138682085/
Especially in academic disciplines like public administration and political science, one frequently hears that there is a huge gap between theory and practice, between what is in the textbook and what happens in the real world. The Public Administration Workbook comes closer to filling that gap than any other book in the field. It offers students the opportunity to deal with real world problems that public administrators are constantly required to address.
Allen Rosenbaum, Florida International University, USA
The new edition retains the important teaching elements and skills while updating various sections. The Workbook is still the best hands-on textbook available in the field of public administration.
Paula Holoviak, Kutztown University, USA
The Public
Administration
Workbook
Eighth Edition
Dennis L. Dresang
First published 2012, 2009, 2007 by Pearson Education, Inc.
Published 2017
by Routledge
711 Third Avenue, New York, NY 10017
and by Routledge
2 Park Square, Milton Park, Abingdon, Oxon OX14 4RN
Routledge is an imprint of the Taylor & Francis Group, an informa business
2017 Taylor & Francis
The right of Dennis L. Dresang to be identified as author of this work has been asserted by him in accordance with sections 77 and 78 of the Copyright, Designs and Patents Act 1988.
All rights reserved. No part of this book may be reprinted or reproduced or utilised in any form or by any electronic, mechanical, or other means, now known or hereafter invented, including photocopying and recording, or in any information storage or retrieval system, without permission in writing from the publishers.
Trademark notice:
Product or corporate names may be trademarks or registered trademarks, and are used only for identification and explanation without intent to infringe.
Library of Congress Cataloging in Publication Data
Names: Dresang, Dennis L., author
Title: The public administration workbook / by Dennis L. Dresang.
Description: Eighth edition. | New York : Routledge, 2016. | Includes bibliographical references and index.
Identifiers: LCCN 2016005218| ISBN 9781138682078 (hardback : alk. paper) | ISBN 9781138682085 (pbk. : alk. paper) | ISBN 9781315545400 (ebook)
Subjects: LCSH: Public administrationProblems, exercises, etc.
Classification: LCC JF1338.A2 H78 2016 | DDC 351dc23
LC record available at http://lccn.loc.gov/2016005218
ISBN: (hbk) 978-1-138-68207-8
ISBN: (pbk) 978-1-138-68208-5
ISBN: (ebk) 978-1-315-54540-0
Typeset in Optima
by Cenveo Publisher Services
www.routledge.com/9781138682085/
To
Maxine, Lee, Steve, Amber,
Anna and Erin
Brief Contents
PART I. DECISION MAKING AND POLICY ANALYSIS
Exercise 1. Rational Decision Making
Exercise 2. Policy Evaluation
Exercise 3. Designing Organizations
Exercise 4. Administrative Ethics
PART II. PUBLIC MANAGEMENT
Exercise 5. Operational Management: Techniques for Total Quality Management
Exercise 6. Project Management: Critical Path Method
Exercise 7. Contract Management: Privatization
Exercise 8. Regulatory Management: Administrative Law
Exercise 9. Emergency Management: Tabletop Exercise
PART III. HUMAN RESOURCE MANAGEMENT
Exercise 10. Job Analysis and Job Description
Exercise 11. Performance Evaluation
Exercise 12. Classification and Compensation
Exercise 13. Succession Planning
Exercise 14. Recruitment and Selection
Exercise 15. Collective Bargaining
PART IV. BUDGETING
Exercise 16. Line-Item Budgeting
Exercise 17. Performance and Program Budgeting
Exercise 18. Outcome-Based Budgeting
Index
Contents
PART I. DECISION MAKING AND POLICY ANALYSIS
ADMINISTRATORS AND THE POLICY PROCESS
FURTHER READING
Exercise 1. Rational Decision Making
WHAT IS RATIONALITY?
COSTBENEFIT AND COST-EFFECTIVENESS ANALYSIS
FURTHER READING
Overview of Exercise
INSTRUCTIONS
Exercise 2. Policy Evaluation
THE IMPORTANCE OF POLICY EVALUATION
POLICY AS THEORY
EVALUATION PROCEDURES
FURTHER READING
On the Web
Overview of Exercise
INSTRUCTIONS
Exercise 3. Designing Organizations
APPROACHING ORGANIZATION DESIGN
THREE MODELS OF ORGANIZATION
Bureaucratic Model
Matrix Model
Team Model
WHICH MODEL IS BEST?
FURTHER READING
On the Web
Overview of Exercise
INSTRUCTIONS
Exercise 4. Administrative Ethics
ETHICS AND GOVERNMENT
WHAT ARE ETHICS?
WHAT ARE ADMINISTRATIVE ETHICS?
FURTHER READING
On the Web
Overview of Exercise
INSTRUCTIONS
PART II. PUBLIC MANAGEMENT
WHAT IS PUBLIC MANAGEMENT?
FURTHER READING
Exercise 5. Operational Management: Techniques for Total Quality Management
TOWARD QUALITY IN PUBLIC ADMINISTRATION
TOTAL QUALITY MANAGEMENT
TQM TECHNIQUES
Cause-and-Effect Diagrams
Flowcharts
Pareto Charts
Run Charts