Jason Gregory - The Road Haulage Manual 2014

RHA Haulage Manual 2014

www.rha.uk.net

Editor: Jason Gregory

Head of RHA Publications: Peter Shakespeare

Road Haulage Association

ISBN: 978-0-904772-11-1

All rights reserved. No part of this publication may be reproduced in any material form (including photocopying or storing it in any medium by electronic means, whether or not transiently or incidentally to some other use of this publication) without the written permission of the Road Haulage Association Ltd except in accordance with the provisions of the Copyright, Designs and Patents Act 1988 or under the terms of a licence issued by the Copyright Licensing Agency Ltd.

Applications for written permission to reproduce any part of this publication should be addressed to: RHA Publications, Road Haulage Association Ltd, The Old Forge, South Road, Weybridge, Surrey KT13 9DZ.

This work is intended to be a general guide and cannot be a substitute for any professional advice. While every effort has been made to ensure the accuracy of the information contained in this manual, the RHA does not accept responsibility for loss occasioned to any person acting or refraining from acting as a result of material contained in this publication.

I am delighted to introduce you to the 2014 edition of the RHA Haulage Manual.

I know that regular reference to it will ensure that you either find the information that you need first time, or else it will point you in the right direction should you need to make further enquiry.

This practical guide will soon become invaluable to you, and as you refer to it more and more, you will begin to wonder how you previously managed to cope without it.

I am also delighted to see that it promotes the wide range of services that the RHA offers, and I encourage you to take advantage of this in areas such as training, insurance, legal services, tachograph analysis and the Hauliers Shop service. This will help to ensure that your staff are up to date, compliant and knowledgeable as they go about their daily duties.

So use this manual as a reference guide, but also take time to dip into it when you can - I know that you will learn something of use to you in your work.

Beverley Bell, Senior Traffic Commissioner for Great Britain and Northern Ireland

The RHA is divided into four regions:

• Midlands and Western, based in Bristol
• Northern, based in Bradford
• Scotland and Northern Ireland, based in Edinburgh
• Southern and Eastern, based in Peterborough

The RHA has five offices; one for each of the four regions, and an additional policy and media site in Weybridge:

Roadway House

Little Wood Drive

West 26 Industrial Estate

Cleckheaton

Bradford, BD19 4TQ

Tel: 01274 863100

Fax: 01274 865855

Email:

Steve Biddle Director, Northern region

Malcolm Dodds Area Manager

Edna Gill Area Manager

Jeff Marriott Area Manager

Phil Snowden Area Manager

Beverley Dibb Helpdesk Operator

Michelle Rawson - Helpdesk Operator

Third Floor

Shore House

Westbury Hill

Westbury on Trym

Bristol, BS9 3AA

Tel: 01179 625616

Fax: 0117 989 8010

Email:

Nick Payne Director, Midlands and Western region

Mike Moore Area Manager

Simon Higgins Area Manager

Rhys Williams - Area Manager

Ann Morris Area Manager

Roadway House

The Rural Centre

Ingliston

Newbridge, EH28 8NZ

Tel: 01313 334900

Fax: 01313 330939

Email:

Phil Flanders, MILT Director, Scotland and Northern Ireland

Patricia Glancey Area Manager

Robert Mason Helpdesk Operator

Brian Kenny - Training Manager

Chris Campbell - Training Manager

Roadway House

Bretton Way

Bretton

Peterborough, PE3 8DD

Tel: 01733 261131

Fax: 01733 332349

Email:

Geoff Dunning, FCILT, MIoTA Chief Executive

Sheikh Ali, BA ACA Director of Finance

Richard Ellithorne, CMILT Operations Director

Arnold Monk, CMILT Head of RHA Training

Paul Benns Training Sales and Operations Advisor

Richard Schofield Operations Manager

Martin Dean, CMILT Key Account Manager

Tracy Levin Marketing Manager

John Howells, CMILT Director, Southern and Eastern region

Peter Butler, CMILT Employment Affairs Manager

David Scott-Smith, CMILT Area Manager

Philip Scotney Area Manager

Frank Taylor Area Manager

Linda White - Area Manager

The Old Forge

South Road

Weybridge

Surrey, KT13 9DZ

Tel: 01932 841515

Fax: 01932 852516

Email:

Jack Semple Director of Policy

Sonia Purser Policy Manager

Kate Gibbs Head of Media Relations

Peter Shakespeare Head of Publications

Peter Cullum Head of International Affairs

Ray Engley - Head of Technical Services

Nick Deal - Manager - Logistics Development

Chrys Rampley - Manager of Infrastructure, Business Affairs and Security

The regional directors are responsible for looking after the members in their respective regions as well as implementing regional policy as drawn up by each of the regional councils. So what do you get from your region?

Area managers represent the RHA out on the ground. They are the people who visit members and attend meetings on your behalf on a vast range of subjects with a wide range of organisations such as Freight Quality Partnerships, local highway authorities, the Vehicle and Operator Services Agency (VOSA), the police, maintenance advisory committees, Highways Agency and HM Revenue and Customs Service. Names and contact details for the RHAs area managers can be found on the RHA website: www.rha.uk.net

Area managers also deliver the regional compliance and management services. These include:

• Contracts of Employment the law states that every employee must be given a written set of terms and conditions within eight weeks of starting work. If you do not do this, then you are breaking the law and will find yourself at a severe disadvantage if taken to an employment tribunal. For a standard fee, your area manager will work with you to produce tailored contracts of employment.
• Systems and Procedures Audit arguably, the most important item in your operation is your Operators Licence (O Licence); lose this and you are out of business. Do you do everything that you should in order to comply with the conditions and undertakings of your O Licence?

If VOSA arrived today to check your operations, would you pass with flying colours? For a standard fee, your area manager will carry out an in-depth audit of your operation and produce a detailed report together with recommendations and solutions covering any areas that need attention.