William R. Tracey - Human Resources Management & Development Handbook

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title	:	Human Resources Management & Development Handbook
author	:	Tracey, William R.
publisher	:	AMACOM Books
isbn10 | asin	:	0814401163
print isbn13	:	9780814401163
ebook isbn13	:	9780585040851
language	:	English
subject	Manpower planning, Personnel management.
publication date	:	1994
lcc	:	HF5549.5.M3H85 1994eb
ddc	:	658.3
subject	:	Manpower planning, Personnel management.

Page iii Human Resources Management & Development Handbook Second Edition William R. Tracey Editor New YorkAtlantaBostonChicagoKansas City San FranciscoWashington, D.C. BrusselsMexicoTokyoToronto

Page iv This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional person should be sought. Library of Congress Cataloging-in-Publication Data Human resources management & development handbook / William R. Tracey, editor. -- 2nd ed. p.cm. Includes bibliographical references and index. ISBN 0-8144-0116-3 1. Manpower planning. 2. Personnel management. I. Tracey, William R. II. Title: Human resources management and development handbook. HF5549.5.M3H85 1994 658.3--dc2093-49658 CIP 1994 AMACOM, a division of American Management Association, New York All rights reserved. Printed in the United States of America. This publication may not be reproduced, stored in a retrieval system, or transmitted in whole or in part, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of AMACOM, a division of American Management Association, 135 West 50th Street, New York, NY 10020. Printing number 10 9 8 7 6 5

Page v To managers at all levels who, by striving diligently to increase their knowledge and perfect their skills in the practice of human resources management and development, help empower and provide self-realization and job satisfaction for the employees they serve, and, at the same time, improve the efficiency, productivity, and profitability of the organizations that employ them. To the authors of this Handbook who have shared their expertise to enhance the knowledge and performance of managers at all levels of organization particularly human resources managers, practitioners, and students of that critical discipline. And to my wife, Kathleen, for her patience and understanding during the three years it took to plan and edit this volume.

Page vii CONTRIBUTORS Roger M. Addison, Vice President and Manager, Retail Staff Development, Wells Fargo Bank, San Francisco, California John W. Aldrich, President, Aldrich Associates, Shelton, Connecticut John E. Alexander, President, The CBORD Group, Ithaca, New York Joseph E. Barbeau, President, Highliner Training & Consulting, Peabody, Massachusetts Gail Ann Bentivegna, Director of Administrative Systems, Playboy Enterprises, Inc., Chicago, Illinois Stan Berliner, Principal, The Consultants' Network, New York, New York Herman Birnbrauer, President, Institute for Performance Improvement, Inc., Bensalem, Pennsylvania David W. Brinkerhoff, President, Abbott Smith Associates, Inc., Millbrook, New York Marilyn Buckner, Senior Vice President, EnterChange, Inc., Atlanta, Georgia William C. Byham, President, Development Dimensions International, Pittsburgh, Pennsylvania Martha L. Cass, Counselor/Account Executive, Family Service Employee Resources, Roseville, Minnesota Betty June (BJ) Chakiris, Chief Executive Officer, BJ Chakiris Corporation, and Principal, Metrex Associates, Ltd., Chicago, Illinois Neal F. Chalofsky, Associate Professor of Human Resource Development, George Washington University, Washington, D.C. Gregory J. Chartier, President, Experts in Productivity, Maryknoll, New York

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