William J. Rothwell - Building In-House Leadership and Management Development Programs: Their Creation, Management, and Continuous Improvement

Cover

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Building In-House
Leadership and Management
Development Programs

Their Creation, Management,
and Continuous Improvement

William J. Rothwell
and H. C. Kazanas

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Library of Congress Cataloging-in-Publication Data

Rothwell, William J., 1951
Building in-house leadership and management development programs :
their creation, management, and continuous improvement / William J.
Rothwell and H.C. Kazanas.
p. cm.
Includes bibliographical references and index.
ISBN 1567202586 (alk. paper)
1. ExecutivesTraining of. 2. SupervisorsTraining of.
3. Organizational changeStudy and teaching. 4. Leadership.
I. Kazanas, H. C. II. Title.
HD30.4.R68 1999
658.407124dc21 9914846

British Library Cataloguing in Publication Data is available.

Copyright 1999 by William J. Rothwell and H. C. Kazanas

All rights reserved. No portion of this book may be reproduced, by any process or technique, without the express written consent of the publisher.

Library of Congress Catalog Card Number: 9914846
ISBN: 1567202586

First published in 1999

Quorum Books, 88 Post Road West, Westport, CT 06881
An imprint of Greenwood Publishing Group, Inc.
www.quorumbooks.com

Printed in the United States of America

The paper used in this book complies with the Permanent Paper Standard issued by the National Information Standards Organization (Z39.481984).

10 9 8 7 6 5 4 3 2

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To
Marcelina Rothwell and Nuria Kazanas

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Management plays the key leadership role in planning and deploying organizational assets. Management decisions dramatically affect the lives of other people. Indeed, management employees make strategic decisions about layoffs, mergers, acquisitions, expansions, union negotiations, and bankruptcy filings. They also make tactical decisions about work group structure and individual pay increases, promotions, demotions, dismissals, and transfers. While present trends point toward less arbitrary management decision making in an effort to improve productivity and product or service quality through increased employee involvement, management continues to play a key leadership role whether efforts are focused on authoritatively directing the work of others or participatively guiding it.

At the same time, workers at all levels are increasingly being encouragedand called uponto exert leadership. Indeed, leadership is not for management alone. For this reason, then, many forward-thinking decision makers are sponsoring Leadership and Management Development (L & MD) programs in their organizations. The goal of such programs is to encourage, support, and nurture both leadership and management development.

Many people we know have been asked to establish, maintain, renew, or evaluate an L & MD program. Rarely do they know where to turn for help. They invent their own job descriptions and struggle to satisfy the (sometimes conflicting) preferences of executives, managers, and supervisors who see the need for a planned L & MD program but do not know how to establish and operate one successfully.

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While many books and articles have been written about L & MD, few books provide practical guidance for those starting up or renewing a planned L & MD program. We wrote this book to serve as a practical, how-to-do-it manual for establishing and administering a planned Management Development (L & MD) program geared to addressing the training, education, and development needs of supervisors, managers, executives, and others who exert leadership in organizational settings. Its purpose is to slake the growing thirst for information about successful L & MD programs.

You may have heard already that many large organizations have enjoyed immense success with planned L & MD programs. Small organizations have also benefited from them, though their triumphs are usually less widely publicized. Many of you may have already worked inor visitedhigh-performing organizations in which L & MD programs, while not overtly visible, play important roles in strategic and tactical decisions and actions.