Table of Contents
Dedication
To all the friends who have helped me learn about their cultures, and my own.
Henry (Harry) W. Lane
To Katie and Julianna, to help them inspire the next generation.
Martha L. Maznevski
To my parents and grandparents, whose combined legacy of deep pride in our Old World roots and openness to New World diversity has provided me with a wonderfully rich cultural life.
Joseph J. DiStefano
To Maura for her unwavering love and support in our adventures far away from home.
Joerg Dietz
Acknowledgments
The sixth edition of this book has involved a major revision of material from previous editions as well as additional new chapters, new cases, a new format, and a new co-author.
Professor DiStefano retired from IMD but is still active professionally and was very much involved with this edition of the text. We also welcome Professor Joerg Dietz to the team with this 6th edition. As will be seen from these acknowledgments the authors probably more closely resemble a family than just a team.
With Professor DiStefanos retirement, Professor Lane has to acknowledge his historical contribution to this book and to Professor Lanes career. Professor DiStefano interviewed Professor Lane who was doctoral candidate at the Harvard Business School and recruited him to Canada. He became a colleague, co-author, and friend. Professor DiStefano also started one the first cross-cultural courses anywhere in 1974 at the Ivey Business School (at the time the Western Business School) which was the genesis of this book. Another person at the University of Western Ontario who became a colleague, co-author, and friend, Don Simpson, deserves special recognition for introducing Professor Lane to Africa and helping him begin his voyage of discovery into the reality of functioning in other cultures and doing business internationally.
Professors Lane and DiStefano appreciate the support for their work on international business shown by their colleagues and research associates over the years at the Ivey Business School. Professor Maznevski, who graduated from Iveys PhD program and who has collaborated with Professors Lane and DiStefano since that time, also acknowledges the broad support and assistance from the Ivey Business School, financial and otherwise, that contributed to her development and to this book.
All of us owe a special debt to our professors, colleagues, and friends who shaped our interests and knowledge at that institution. We are grateful to: Deans J. J. (Jack) Wettlaufer, C. B. (Bud) Johnston, Adrian Ryans, and Larry Tapp; Professors Jim Hatch, Terry Deutscher, and Ken Hardy; the directors of Research and Publications at the Ivey Business School; and especially the donors of the Donald F. Hunter professorship (a Maclean Hunter endowment) and the Royal Bank professorship, which provided extra time for Professors Lane and DiStefano to undertake much of the initial work in developing this text. The Donald F. Hunter Professorship recently also supported Professor Dietz. We all also recognize the special contribution and mentorship of the late Professor Al Mikalachki who taught us so much about change.
After the third edition Professor DiStefano moved to Hong Kong to launch the Ivey EMBA program there and acknowledges with thanks Ivey alumnus, Dr Henry Cheng, whose financial and personal support were so critical to the success of this effort and to the deepening of Professor DiStefanos understanding of Hong Kong and China. In particular this made possible the addition of new Asian cases. In this regard we must also recognize the Richard and Jean Ivey fund of London, Ontario, for funding the development of Asian case studies, some of which appear in this new edition.
In 1994, Professor Lane assumed responsibility for Iveys Americas Program and is grateful to Ivey for the support that made possible the development of many Latin American cases, including ones in this edition. That same year he also began working with IPADE in Mexico and is very appreciative of the wonderful colleagues and friends he has made there over 15 years who not only have contributed to his education about Mexico and Latin America, but made it enjoyable to spend time there learning. In September 1999, Professor Lane moved to Northeastern University where he is the Darla and Frederick Brodsky Trustee Professor in Global Business. The generous endowment of Darla and Frederick Brodsky has contributed to making this sixth edition possible and Professor Lane is grateful for their support and friendship.
In 1994, Professor Maznevski moved from Ivey to the McIntire School of Commerce. She thanks her colleagues there, in particular Dean Carl Zeithaml. The commitment of the school to making its programs global provided substantial support for her involvement in developing material for this book. Dean Zeithmal sponsored, both financially and with his enthusiasm, the first ION conferences and the genesis of a great network of colleagues.
In January 2000, Professor DiStefano joined IMD in Lausanne, Switzerland, and in 2001 Professor Maznevski followed him there. They would like to thank President Peter Lorange and the IMD research directors for their support in writing the sixth edition.
In 1999, Professor Lane helped to recruit Professor Dietz to Ivey where he was until 2009 when he joined the University of Lausanne. Professor Dietz is grateful to his co-authors for the invitation to join the team. He is particularly indebted to Harry Lane who has been a wonderful and patient mentor during the writing process and, more importantly, ever since Professor Dietzs academic career started.
To this list of acknowledgments we need to add a large number of people and institutions from around the world who have broadened and informed our experience: managers in both the public and private sectors; colleagues at other universities and institutes; companies who have provided access to their operations for the purpose of writing cases; and a number of former students and research assistants who worked with us to develop material for this and previous editions. Among the former research assistants, a special note of thanks is due to Professor Bill Blake of Queens University and to Professor Lorna Wright of York University. We would also like to thank Professor David Ager of Harvard University, Dan Campbell, David Wesley, and Karsten Jonsen for their substantial contributions. Other previous doctoral students who contributed to the intellectual tradition in international business at Ivey and to our learning included Paul Beamish, Neil Abramson, Shawna OGrady, Terry Hildebrand, Iris Berdrow, Sing Chee Ling, and Jonathan Calof.
The restructuring that has taken place in the publishing industry adds considerably to this list of acknowledgments. A series of acquisitions and reorganizations has led to our experience with six publishers and five editors during the writing of the six editions. Our sincere thanks go to Joerg Klauck who was at Methuen, Ric Kitowski who was at Nelson Canada, Rolf Janke who was at PWS- Kent and then Blackwell, and Catriona King at Blackwell. All were strong believers in, and advocates for, this book. Additionally, Rosemary Nixon who was at Blackwell also has been a strong supporter of our work in this and other books. When Wiley acquired Blackwell, Rosemary moved to Wiley and we are delighted to be continuing our relationship with her now at Wiley. We also express our appreciation to colleagues who have provided the publishers, and us, with helpful critiques. To Nick Athanassiou, Bert Spector. Chris Robertson, and Jeanne McNett, we say a special thanks for the reviews, suggestions, and editing, which shaped this and earlier, editions.