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John Arnold - E-Mail Marketing For Dummies

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John Arnold E-Mail Marketing For Dummies
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Updated to reflect the hottest new trends, technologies, and strategies!Much has happened in e-mail marketing since the first edition of this book appeared in 2007. With the dramatic rise of social media and mobile devices, there are more ways than ever to target campaigns and maximize your e-mail marketing dollars. The new edition of this helpful book is full of practical advice, whether you?re an enterprise-level marketer using a third-party e-mail marketing company or small business owner handling everything yourself.Helps you map out an e-mail marketing strategy with reachable objectivesSimplifies the process of list-building, message-creation, and results-trackingOffers legal guidance, so you stay compliant with anti-spam lawsShows you how to deliver your message and incorporate social mediaExplains how to track and interpret resultsIncludes the top ten things you should not put in your messages, and much moreGet more out of your e-mail marketing campaigns with this easy-to-follow guide.

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E-Mail Marketing For Dummies 2nd Edition by John Arnold E-Mail Marketing - photo 1

E-Mail Marketing For Dummies, 2nd Edition

by John Arnold

E-Mail Marketing For Dummies 2nd Edition Published by Wiley Publishing Inc - photo 2

E-Mail Marketing For Dummies, 2nd Edition

Published by
Wiley Publishing, Inc.
111 River St.
Hoboken, NJ 07030-5774
www.wiley.com

Copyright 2011 by Wiley Publishing, Inc., Indianapolis, Indiana

Published simultaneously in Canada

No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning or otherwise, except as permitted under Sections 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, 222 Rosewood Drive, Danvers, MA 01923, (978) 750-8400, fax (978) 646-8600. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, (201) 748-6011, fax (201) 748-6008, or online at http://www.wiley.com/go/permissions.

Trademarks: Wiley, the Wiley Publishing logo, For Dummies, the Dummies Man logo, A Reference for the Rest of Us!, The Dummies Way, Dummies Daily, The Fun and Easy Way, Dummies.com, Making Everything Easier, and related trade dress are trademarks or registered trademarks of John Wiley & Sons, Inc. and/or its affiliates in the United States and other countries, and may not be used without written permission. All other trademarks are the property of their respective owners. Wiley Publishing, Inc., is not associated with any product or vendor mentioned in this book.

Limit of Liability/Disclaimer of Warranty: The publisher and the author make no representations or warranties with respect to the accuracy or completeness of the contents of this work and specifically disclaim all warranties, including without limitation warranties of fitness for a particular purpose. No warranty may be created or extended by sales or promotional materials. The advice and strategies contained herein may not be suitable for every situation. This work is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional services. If professional assistance is required, the services of a competent professional person should be sought. Neither the publisher nor the author shall be liable for damages arising herefrom. The fact that an organization or Website is referred to in this work as a citation and/or a potential source of further information does not mean that the author or the publisher endorses the information the organization or Website may provide or recommendations it may make. Further, readers should be aware that Internet Websites listed in this work may have changed or disappeared between when this work was written and when it is read.

For general information on our other products and services, please contact our Customer Care Department within the U.S. at 877-762-2974, outside the U.S. at 317-572-3993, or fax 317-572-4002.

For technical support, please visit www.wiley.com/techsupport.

Wiley also publishes its books in a variety of electronic formats. Some content that appears in print may not be available in electronic books.

Library of Congress Control Number: 2011924136

ISBN: 978-0-470-94767-8

Manufactured in the United States of America

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About the Author

John Arnold is the author of three marketing books in the best-selling For Dummies series: In addition to this one, hes also written Web Marketing All-in-One Desk Reference For Dummies and Mobile Marketing For Dummies . He also writes the Marketing Tools & Technologies column for Entrepreneur Magazine Online at Entrepreneur.com.

John is a small business advocate and entrepreneur with a passion for helping small business owners succeed through his writing, speaking, training, and consulting. He owns a small business marketing agency called Aveta Marketing that specializes in lower-cost, outsourced marketing solutions for small businesses and nonprofit organizations.

John also helps big brands learn how to help their small business customers become more successful marketers. He has developed marketing training and certification programs for brands like Coca-Cola, Constant Contact, The Mobile Marketing Association, and other companies you might know.

John lives and works in Boulder, Colorado. Visit his Web site at www.JohnArnold.com to inquire about marketing training programs, speaking, consulting, or outsourced services.

Dedication

This book is dedicated to the individual entrepreneurs who love the spirit of free enterprise and who live to share their personal passions with their customers and their communities.

I also dedicate this book to the One who causes all things to work together for good and reminds me that e-mail is not the most important thing in life.

Authors Acknowledgments

For supporting me through a second edition of this book, I would first like to thank my wife and kids for enduring my workload and for their belief in sharing lifes experiences together. You guys are the best family anyone could hope for.

Next, I would like to thank Matt Wagner for running an ideal literary agency. This book wouldnt have been possible without his experience and guidance.

Special thanks to the super team of professionals at Wiley Publishing. Id like to thank Executive Editor Steve Hayes for offering me so many great opportunities and for helping me to understand the Dummies process.

I would also like to thank the team at Constant Contact. The success of this book would not have been possible without Gail Goodman, Eric Groves, Robert Nault, Annette Iafrate, and many others at the company. Constant Contacts commitment to small business and in particular its investment in educational programs was paramount in my being in the position where I could author this book.

Finally, I would like to thank T.J. Carney for his outstanding legal counsel (the world doesnt need more lawyers, just more good lawyers), and Jon Schallert for his commitment to helping small business owners succeed and for first inspiring the momentum to write this book.

Publishers Acknowledgments

Were proud of this book; please send us your comments through our online registration form located at www.dummies.com/register/.

Some of the people who helped bring this book to market include the following:

Acquisitions, Editorial, and Media Development

Project Editor: Rebecca Senninger

Executive Editor: Steven Hayes

Copy Editor: Virginia Sanders

Technical Editor: Michelle Oxman

Editorial Manager: Leah Cameron

Editorial Assistant: Amanda Graham

Sr. Editorial Assistant: Cherie Case

Cartoons: Rich Tennant (www.the5thwave.com)

Composition Services

Project Coordinator: Sheree Montgomery

Layout and Graphics: Lavonne Roberts, Corrie Socolovitch

Proofreaders: Rebecca Denoncour, Tricia Liebig

Indexer: WordCo Indexing Services

Special Help
Kim Darosett

Publishing and Editorial for Technology Dummies

Richard Swadley , Vice President and Executive Group Publisher

Andy Cummings , Vice President and Publisher

Mary Bednarek , Executive Acquisitions Director

Mary C. Corder , Editorial Director

Publishing for Consumer Dummies

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