Aaron McDaniel - The Young Professionals Guide to Managing: Building, Guiding, and Motivating Your Team to Achieve Awesome Results

The
Young Professionals
Guide to

MANAGING

The
Young Professionals
Guide to

Building, Guiding, and Motivating
Your Team to Achieve
Awesome Results

Aaron McDaniel

author of
The Young Professionals Guide to the Working World

Copyright 2013 by Aaron McDaniel

All rights reserved under the Pan-American and International Copyright Conventions. This book may not be reproduced, in whole or in part, in any form or by any means electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system now known or hereafter invented, without written permission from the publisher, The Career Press.

THE YOUNG PROFESSIONAL S G UIDE TO M ANAGING
E DITED AND T YPESET BY K ARA K UMPEL
Cover design by Howard Grossman/12E Design
Printed in the U.S.A.

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The Career Press, Inc.
220 West Parkway, Unit 12
Pompton Plains, NJ 07444
www.careerpress.com

Library of Congress Cataloging-in-Publication Data

The Library of Congress has cataloged the print edition as follows:
McDaniel, Aaron.

The young professionals guide to managing : building, guiding, and motivating your team to achieve awesome results / by Aaron McDaniel.

pages cm

Includes index.

ISBN 978-1-60163-254-8 (print) -- ISBN 978-1-60163-541-9 (ebook)

1. Management. 2. Supervision of employees. 3. Employee motivation. 4. Teams in the workplace. I. Title.

HD31.M3829 2013
658.4022--dc23

2013007281

To all of the managers I have had in my career: Through your management styles, you have shown me what to do (and not to do) to effectively lead a team. In particular, this book is dedicated to two exemplary managers who reinforce how important having great managers is in building a successful career.

To John Bollinger: You serve as a beacon of consistency, achieving top results no matter the circumstance. You have an uncanny ability to remove obstacles and establish appropriate processes to foster success. You build high-performing teams, and you taught me how to balance competing priorities. You are the best at saying thank you, showing your employees that they are valued. For all you have done for me let me say, thank you.

To Mike Zauner: No one is better at providing employees with the freedom to find their passions while empowering them to accomplish great things. You develop, inspire, and genuinely care about those who work for you. You provide the very definition of how to build trust and most definitely assemble championship teams. Thank you for your endless support and your willingness to take a risk on a utility player like me.

Although this is the second book in the series it still took a team of dedicated people to make it come to be. It was a bit easier this time around, but there are still so many people I want to thank who contributed along the way.

Thanks to Zach Romano. Your support and guidance continues on. I look forward to working together for years to come. To the rest of the Waterside Productions team, thanks for keeping the wheels in motion for this book series.

To the whole Career Press team. It has continued to be fantastic to work with you. You are all so professional, organized, and flexible (especially when I stretch the rules a bit in my writings). Thank you for always working with me. Michael Pye and Adam Schwartz, you made the transition from Book One to Book Two seamless, and are always creative in finding the best ways to structure my books and solidify the content. Laurie Kelly-Pye, you are so on top of everything, from keeping me in the loop with whats going on to working hard to spread the word about my book. Kirsten Dalley, I couldnt ask for a better developmental editor. Besides being patient and flexible, you set my mind at ease, making me feel comfortable that in the end we will have an awesome finished product. Kara Kumpel, word for word you are the best editor I could ask for. Getting down into the details, you work so hard to make sure my ideas show up well on paper, and you are so good at sending little reminders to keep me moving. Jeff Piasky and Howard Grossman from 12E Designs, I am still loving the silhouette cover design theme. For those that judge a book by its cover, they will think this is one of the best books written on the topic. And last but not least, Gina Talucci, you are such an awesome editorial director, keeping everything on track and helping to make this a fantastic finished product. Thank you all!!!

To Hannah Auerbach and Elise Bogdan from Newman Communications. You both are so phenomenal at what you do. Thank you so much for promoting my books. I feel as though it is almost every day you have another interview for me or a new idea on how to get the word out. I so appreciate your creativity, dedication, and great customer service.

To Jim Kouzes. You inspire me. Thank you so much for believing in this project and in me enough to contribute to it. Your words resonate with me on so many levels. If you think about the sheer volume of things written each day, the fact that your writings (in The Leadership Challenge and beyond) are still relevant and sought-after shows the importance of your work and the impact you have on others. I hope that the Millennial generation listens to your sage advice.

Ruth Brandon. Thank you so much for being the best reader I could ever hope for. Combing through pages upon pages of my ramblings and helping polish both the message and the grammar is quite a deed. I am indebted to you and am so blessed that you helped with this project.

Chimmy Lee. You keep rocking it with the great blueprint graphics. They continue to make my ideas much easier to understand.

Paul Benjamin. Thank you for using your lens to capture a picture of me in the best light with my headshot photo. It looks great, as does everything with your artistic touch.

Alexandra Levit, my writing mentor. Thanks for the regular encouragement, reassurance, ideas, and advice. You have paved the way for writers like me.

To AT&Ts Leadership Development Program staff, and in particular to Joan Massola and Lizlynne Hannig. You have had such a positive impact on my career. Besides the opportunities your program has provided me as a manager, your support and teachings have been so valuable in my career development. Thank you.

To all the bosses I have ever had. From Tiffany (Hall) Oren, who even at 20 years old showed her amazing leadership and management abilities, providing me with an incredible example of effective leadership (when I was a mere 16 and working at a kids summer camp), to Marcie Bowerman, Jon Coates, and Alfred Mou, my managers in internship positions, to my bosses through the years at AT&T: Blanca Collins, Robyn (Lee) Moreno, Cecille Sas Ruazol, Denise Cunningham, Meryl Graham, John Bollinger, Brian Quinn, and Mike Zauner. Each of you has (in your own way) taught me so much about effective management. Thank you all!

To my friends and family. Thank you for supporting me through the process of writing this book. From those who helped in seemingly small but important ways (like Danny Dardon helping with ideas on how to trim down my book to the proper word count), to all the support I always receive from my parents, Dawn and Jerry, my brother, Marc, and Leona. I am blessed to have you all in my life.