James Manketow - Mind Tools for Managers: 100 Ways to Be a Better Boss

1. Appendix

1. Introduction
2. Chapter 2
3. Chapter 3
4. Chapter 4
5. Chapter 5
6. Chapter 6
7. Chapter 7
8. Chapter 8
9. Chapter 9
10. Chapter 10
11. Chapter 12
12. Chapter 13
13. Chapter 15
14. Chapter 17
15. Chapter 18

JAMES MANKTELOW

JULIAN BIRKINSHAW

Copyright 2018 by Wiley. All rights reserved.

Published by John Wiley & Sons, Inc., Hoboken, New Jersey.

Published simultaneously in Canada

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Library of Congress Cataloging-in-Publication Data

Names: Manktelow, James, author. | Birkinshaw, Julian M., author.

Title: Mind tools for managers : 100 ways to be a better boss / James Manktelow, Julian Birkinshaw.

Description: Hoboken : Wiley, 2018. | Includes bibliographical references and index. |

Identifiers: LCCN 2017060281 (print) | LCCN 2018008034 (ebook) | ISBN 9781119374404 (pdf) | ISBN 9781119374374 (epub) | ISBN 9781119374473 (hardback)

Subjects: LCSH: Leadership. | Success in business. | Personnel management. | BISAC: BUSINESS & ECONOMICS / Management. | BUSINESS & ECONOMICS / Leadership. | BUSINESS & ECONOMICS / Careers / General.

Classification: LCC HD57.7 (ebook) | LCC HD57.7 .M3556 2018 (print) | DDC 658.4/09dc23

LC record available at https://lccn.loc.gov/2017060281

Cover Design: Wiley

Mind Tools is a registered trademark of Mind Tools Ltd. International Registration No. 1193379, U.S. No. 4566696, EU No. 012473377, Canada No. TMA914089, Australia No.