Senior Acquisitions Editor: Jeff Kellum Development Editor: Jennifer Leland Technical Editors: Vanina Mangano and Dan Gindin Production Editor: Dassi Zeidel Copy Editor: Liz Welch Editorial Manager: Pete Gaughan Production Manager: Tim Tate Vice President and Executive Group Publisher: Richard Swadley Vice President and Publisher: Neil Edde Book Designer: Judy Fung and Bill Gibson Compositor: Craig Johnson, Happenstance Type-O-Rama Proofreader: Sara Wilson Indexer: Ted Laux Project Coordinator, Cover: Katherine Crocker Cover Designer: Ryan Sneed Copyright 2012 by John Wiley & Sons, Inc., Indianapolis, Indiana Published simultaneously in Canada ISBN: 978-1-118-16976-6 ISBN: 978-1-118-22658-2 (ebk.) ISBN: 978-1-118-23971-1 (ebk.) ISBN: 978-1-118-26441-6 (ebk.) No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning or otherwise, except as permitted under Sections 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, 222 Rosewood Drive, Danvers, MA 01923, (978) 750-8400, fax (978) 646-8600. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, (201) 748-6011, fax (201) 748-6008, or online at http://www.wiley.com/go/permissions . Limit of Liability/Disclaimer of Warranty: The publisher and the author make no representations or warranties with respect to the accuracy or completeness of the contents of this work and specifically disclaim all warranties, including without limitation warranties of fitness for a particular purpose. No warranty may be created or extended by sales or promotional materials. The advice and strategies contained herein may not be suitable for every situation. This work is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional services.
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PMP is a registered trademark of Project Management Institute, Inc. All other trademarks are the property of their respective owners. John Wiley & Sons, Inc. is not associated with any product or vendor mentioned in this book. 10 9 8 7 6 5 4 3 2 1 Dear Reader, Thank you for choosing PMP Practice Makes Perfect: Over 1,000 PMP Practice Questions and Answers . This book is part of a family of premium-quality Sybex books, all of which are written by outstanding authors who combine practical experience with a gift for teaching.
Sybex was founded in 1976. More than 30 years later, were still committed to producing consistently exceptional books. With each of our titles, were working hard to set a new standard for the industry. From the paper we print on, to the authors we work with, our goal is to bring you the best books available. I hope you see all that reflected in these pages. Id be very interested to hear your comments and get your feedback on how were doing.
Feel free to let me know what you think about this or any other Sybex book by sending me an email at . Customer feedback is critical to our efforts at Sybex. Best regards, Neil Edde Vice President and Publisher Sybex, an Imprint of Wiley We would like to dedicate this book to the founders and volunteers of the Project Management Institute (PMI ). John, Charles, Sami, James, and Rubin Acknowledgments We would like to thank Luisito Pangilinan, A. J. Sobzak, Roserene Balana, Norma Nieves, Raymond Chung, and Barry Mascoe for their assistance with this book.
Jeff Kellum, Jennifer Leland, Dassi Zeidel, Liz Welch, Pete Gaughan, Tim Tate, Richard Swadley, Neil Edde, Judy Fung, Bill Gibson, Craig Johnson, Sara Wilson, Ted Laux, Katherine Crocker, Ryan Sneed, and the rest of the team at Sybex who made this book possiblewe cannot thank you enough! Our technical editors extraordinaire, Vanina Mangano and Dan Gindin, deserve a special mention for diligently reviewing all the questions for technical accuracy and providing valuable suggestions to ensure that the questions, options, and explanations are clear for the reader. About the Authors John A. Estrella, PhD, CMC, PMP is the president of Agilitek Corporation, a management consulting firm that specializes in project management, business analysis, and software testing. As an international consultant, author, and speaker, John helps senior managers and executives in addressing issues associated with complex, large-scale, and risky projects. Charles Duncan, PhD, PMP , APM Practitioner Qualification manages a consulting group that specializes in software contract development, technical project troubleshooting, and management training. Charlie has considerable experience with the management of start-up and high-technology organizations and project management at ICL/Fujitsu, Hewlett-Packard R&D Labs, and Wang Laboratories.
Sami Zahran, PhD, PMP has over three decades of experience in the software industry assuming senior positions with large organizations including ICL, the United Nations, DEC, and currently IBM. Sami regularly teaches courses on his areas of expertise and frequently speaks at numerous international conferences and workshops. James L. Haner, PgMP, PMP is the head of Ultimate Business Resources (UBR), a firm that offers business and project management consulting services to Fortune 500 companies in the United States, Europe, Africa, and China. James has more than 30 years of experience in business and IT. Rubin Jen, BASc, P.
Eng, PMP has been in project management for over 15 years, spanning aerospace/engineering, telecom, information technology, outsourcing, and consulting industries with companies such as Bombardier Aerospace, Celestica, Organic Online, OnX Enterprise Solutions, and Accenture. Rubin is a speaker, writer, and instructor of project management. Introduction The Project Management Institute (PMI) is the leader and most widely recognized organization in terms of promoting project management best practices. PMI strives to maintain and endorse standards and ethics in this field and offers publications, training, seminars, chapters, special interest groups, and colleges to further the project management discipline. PMI was founded in 1969 and first started offering the Project Management Professional (PMP) certification exam in 1984. PMI is accredited as an American National Standards Institute (ANSI) standards developer and also has the distinction of being the first organization to have its certification program attain International Organization for Standardization (ISO) 9001 recognition.