Janelle Barlow - Smart Videoconferencing: New Habits for Virtual Meetings

This book provides unique and pragmatic insight into communication using videoconferencing. In todays world where many are trying to define new strategies to deal with geographic separation and time sensitive issues, Smart Videoconferencing is essential reading.

CRAIG DINSELL, EXECUTIVE VICE PRESIDENT, OPPENHEIMER FUNDS

Smart Videoconferencing is so full of wit and wisdom, it should be read by every executive whether or not they ever use videoconferencing. Janelle Barlow, Peta Peter, and Lewis Barlow have compiled not only the most intelligent and most readable book on this subject, theyve also brought together the most extraordinarily useful set of tips on public appearance etiquette Ive ever read. This book may also be one of the funniest business books in recent memory. Many of the stories that accompany each of the authors dozens of tips are so hilarious theyll make you laugh out loud. And the pronunciation guide at the end of the book is alone worth the price of purchase. I know youll love this book as much as I did!

JIM KOUZES, COAUTHOR, THE LEADERSHIP CHALLENGE AND
ENCOURAGING THE HEART, CHAIRMAN EMERITUS, TOMPETERS!COMPANY

With this book the authors have been able to create the perfect guide on how, when, and for what to use videoconferencing. Smart Videoconferencing clearly states all shortcomings people have encountered using any method of conferencing. If I had had this book five years ago, I might have had a positive attitude toward videoconferencing.

PAUL SPIERINGS, TECHNICAL SERVICES MANAGER,
BRITISH TELECOM IGNITE SOLUTIONS, AMSTERDAM

Unless youve read Smart Videoconferencing, the results of your next videoconference will either be (1) memorable, (2) without impact, or (3) so bad it is now a part of your legacy. This handbook guarantees your results. A must read for every executive.

THOMAS GRISSEN, COO, MAXIMUS

A significant contribution to the world of communication. The book is cogent, informed, and very readable. A must for all businesspeople.

GRANT D. MELDRUM, SENIOR VICE PRESIDENT,
THE ZIMMERMAN AGENCY

This book is a must-read for anyone curious about videoconferencing or seriously planning to do more with it. Application of the concepts here can save you untold problems from mispronouncing words, goofs on screen, and more. It is filled with practical, real-world examples that can help you avoid problems that others, even celebrities, have encountered.

TERRY L. BROCK, TECHNOLOGY TOOLS AND CYBERSENSE COLUMNIST

Smart Videoconferencing, very enjoyable to read with its amusing anecdotes to illustrate its points, dispels the myths and technical complexity of VC in a user-friendly guide. This book will make a busy executives life immensely easier and less stressful.

NIGEL ROBERTS, GENERAL MANAGER, GREAT EAGLE HOTEL, HONG KONG

If your company uses videoconferencing or is considering this technology, read this book! Smart Videoconferencing gives executives all the tools they need to look and sound their best in this new medium.

KAREN LAM, PRESIDENT, COMPASS INTERNATIONAL

Smart Videoconferencing takes you step by step through the dos and donts of this powerful media. If you want to master videoconferencing, you must read this book.

NIALL MURRAY, DIRECTOR OF TRAINING AND DEVELOPMENT,
THE VENETIAN RESORT, HOTEL, CASINO

I didnt realize how much I didnt know about videoconferencing etiquette. I went from clueless to confident in one plane ride!

JENNIFER WIMMER, EVENTS COORDINATOR,
PIONEER INVESTMENT MANAGEMENT, INC.

In the light of how many corporations now want to use VC as a way to not travel and yet discuss business issues proactively, this book will make a significant impact on virtual meetings.

LEON ENRIQUEZ, EDITOR, I.T. TIMES, SINGAPORE

As both a ready reference and a checklist, Smart Videoconferencing will help you gain that competitive edge in videoconferencing. This book is one of those must-haves in the executive library!

IMAD ELIAS, CORPORATE VICE PRESIDENT,
ROTANA HOTELS, SUITES AND RESORTS, DUBAI, UAE

Through their helpful hints, the authors draw your attention to the many potential pitfalls of videoconferencing. Using this book as a guide, you can get the results youre looking for.

JANE DEVRIES, HUMAN RESOURCES INFORMATION SYSTEMS ADMINISTRATOR,
JOHN DEERE CREDIT, BURLINGTON, ONTARIO, CANADA

A highly practical manual for the hands on type of manager. The clever reader can put their best foot forward and create bella figure the next time they hit the airwaves. Particularly useful for international readers is the glossary of commonly mispronounced words in English.

RUTH ANN LAKE, PARTNER, FOCUS CONSULTANTS, MILAN, ITALY

In the years ahead, well all spend more time communicating via video. Smart Videoconferencing is a perfect blend of practicality and entertaining stories that illuminate. Its the benchmark guide for this essential business tool of the future.

BOB TREADWAY, FUTURIST

One of the toughest challenges in business communication is to connect with people both emotionally and intellectually. When you cant look into a persons face directly, it is even more of a challenge. You need this extremely important book.

PATRICIA FRIPP, AUTHOR AND PRESENTATION COACH
TO AMERICAS CEOS

You simply cannot afford to look bad in your virtual meetings, and Smart Videoconferencing will give you all the tools you need to both look and communicate at your best.

DANIEL BURRUS, TECHNOTRENDS

Smart Videoconferencing is a must read for any organization currently using or contemplating using videoconferencing as a mode of communication.

KELLY BLASHER, EPHIBIAN EVANGELIST

Substantive and practical from beginning to end. This is the only book you need to read for all your on-camera videoconferencing needs.

NIDO R. QUBEIN, CHAIRMAN, GREAT HARVEST BREAD COMPANY,
FOUNDER, NATIONAL SPEAKERS ASSOCIATION FOUNDATION

This is the only reference book leaders will need to make sound business decisions on how and when to use videoconferencing.

PATRICIA ZAKIAN TITH, PRESIDENT, GLOBAL WORKPLACE

This book does an exceptional job of highlighting common video conference disasters, and offers insightful, practical tips for avoiding them. Make this excellent resource your organizations standard.

BRUCE SCHEER, PRINCIPAL, FUTURESIGHT CONSULTING, SEATTLE

Emotional intelligence is the centrepiece of human communication and interpersonal relations, and this innovative book adds a new dimension to these very valuable skills. It is a must-read for those who want to more effectively and professionally get their message across to others.

REUVEN BAR-ON, PH.D., MANAGING DIRECTOR,
EMOTIONAL INTELLIGENCE RESEARCH LABORATORY,
CO-EDITOR OF THE HANDBOOK OF EMOTIONAL INTELLIGENCE

All work is theatre. Unfortunately, too many workers behave no differently on stage than in their private lives. Smart Videoconferencing literally puts a spotlight on such poor performances. We hope many executives and managers will read this book in an effort to strengthen their remote acts.

B. JOSEPH PINE, II AND JAMES H. GILMORE,
AUTHORS, THE EXPERIENCE ECONOMY

Smart Videoconferencing

Copyright 2002 by Janelle Barlow, Peta Peter, and Lewis Barlow

All rights reserved. No part of this publication may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without the prior written permission of the publisher, except in the case of brief quotations embodied in critical reviews and certain other noncommercial uses permitted by copyright law. For permission requests, write to the publisher, addressed Attention: Permissions Coordinator, at the address below.