Walter J. Wadsworth - The Agile Managers Guide to Leadership (The Agile Manager Series)
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The Agile Managers Guide to Leadership (The Agile Manager Series)
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Copyright 1997 by Velocity Business Publishing, Inc.
All Rights Reserved
Printed in the United States of America
Library of Congress Catalog Card Number 97-90825
ISBN 0-9659193-4-X
Title page illustration by Elayne Sears
Second printing, June 1999
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Page 3
CONTENTS
Introduction
5
Section I: Leadership Essentials
1. Be a Leader
9
2. Start with Values
17
3. Follow up with a Mission (And Maybe a Vision)
26
Section II: Mission into Action
4. Set Strategies, Goals, And Standards
39
5. You're a Role Model
46
6. Communicate with Skill
54
Section III: Every Employee a Leader
7. Managerial Practices That Create Leaders
64
8. Organizational Structures That Create Leaders
74
9. LeadBut Manage Well
81
10. Lead Change Gracefully
87
Page 4
Other Books in the Agile Manager Series: Writing to Get Action Understanding Financial Statements Motivating People Making Effective Decisions Giving Great Presentations Building and Leading Teams Delegating Work Cutting Costs Effective Performance Appraisals Goal-Setting and Achievement Hiring Excellence Influencing People Getting Organized Extraordinary Customer Service Customer-Focused Selling Managing Irritating People Coaching to Maximize Performance
Page 5
INTRODUCTION
Think of the challenges you face daily in business. You must:
Keep customers excited about your products and services;
Watch for competitors, who seem to spring up where you least expect them;
Make large leaps in operating efficiencies;
Get a handle on the complex and ambiguous markets you serve;
Motivate workers, who are harder to mold and direct than those of the past;
Learn and put to use, faster than ever, new procedures, practices, technologies, or regulations;
Introduce products and services more swiftly to keep up with rivals;
Manage change in all its variations.
Meeting these challenges demands leadership. That makes acquring leadership skills more important than ever.
What is leadership? It's an indescribable abilityyet based on concrete principles and tools that anyone can learnthat helps
Page 6
you guide an organization or group of people in a beneficial direction or to a valuable destination.
The principles of leadership aren't hard to understand or apply. Anyone can be a leader. Yet the gap between leadership and ordinary management is as large as it's ever been.
That's puzzling. Who is the best motivator? A leader. Who gets the greatest effort and most insightful thinking from people? A leader. Who always meets stiff challenges and goals? A leader. Who summons from people old-fashioned workplace virtues like loyalty, commitment, and on-the-job exuberance? A leader. Who gets promoted? A leader.
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