Ivanka Menken - Cloud Computing PaaS Platform and Storage Management Specialist Level Complete Certification Kit - Platform as a Service Study Guide Book and Online Course leading to Cloud Computing Certification

As an education and training organization within the IT Service Management (ITSM) industry, we have watched with enthusiasm as cloud computing, Platform as a Service (PaaS) and Storage Management have evolved over the years. The opportunities provided through PaaS and Storage Management have allowed for significant growth within an industry that continues to mature and develop at a rapid pace. Our primary goal is to provide the quality education and support materials needed to enable the understanding and application of PaaS and Storage Management in a wide range of contexts.
This comprehensive book is designed to complement the eLearn PaaS and Storage Management Specialist program provided by The Art of Service. The interactive eLearning program uses a combination of narrated PowerPoint presentations with flat text supplements and multiple choice assessments which will ultimately prepare you for the PaaS and Storage Management Specialist Level certification exam.
In this updated 2 nd edition, we listened to your feedback and created a more focused, specialized manual which dives straight into PaaS. We hope you find this book to be a useful tool in your educational library and wish you well in your IT Service
Management career! The Art of Service
(c) The Art of Service Pty Ltd

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All rights reserved. No part of this book may be reproduced or transmitted in any form by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher.

Notice of Liability

The information in this book is distributed on an "As Is" basis without warranty. While every precaution has

been taken in the preparation of the book, neither the author nor the publisher shall have any liability to any person or entity with respect to any loss or damage caused or alleged to be caused directly or indirectly by the instructions contained in this book or by the products described in it.

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is intended to convey endorsement or other affiliation with this book.

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Web: http://store.theartofservice.com|eLearning: http://theartofservice.org |Phone: +61 (0)7 3252 2055

How does the Certification Kit work?

Welcome to the Cloud Computing Specialist program - PaaS Complete Certification Kit. This book is part of the series of books around Cloud Computing and managing the services that are involved in, or utilize, Cloud Computing.
The certification kits are in line with the Cloud Computing Certification Scheme.

Web: http://store.theartofservice.com|eLearning: http://theartofservice.org |Phone: +61 (0)7 3252 2055

After you"ve read this book, studied the eLearning materials and successfully passed your exam, you can continue with your qualifications through the rest of the specialist programs and work toward your Cloud Computing Expert Certification.
In addition to the certification kits, The Art of Service has also developed a series of books on the subject of Cloud Computing. All books are available as e-book, PDF download and paperback.

eLearn Component

This certification kit comes with FREE included access to the eLearning program. The following page explains how to access the program materials online.
The Platform as a Service and Storage Management Specialist Level Exam
Exam Details
? 20 multiple choice questions
? The correct answer is only one of the four
? 30 minutes duration
? 16 out of 20 is a pass
? Closed book
? No notes

The Foundation certificate is a prerequisite for the specialist levels if you would like to aim towards your Expert certification.

Web: http://store.theartofservice.com|eLearning: http://theartofservice.org |Phone: +61 (0)7 3252 2055

How to access the associated Platform as a Service and Storage Management

Special Level eLearning Program:

1. Direct your browser to: www.theartofservice.org
2. Click ,,login" (found at the top right of the page)
3. Click ,,Create New Account". If you already have an existing account, please
move on to step 5.
4. Follow the instructions to create a new account. You will need a valid email address to confirm your account creation. If you do not receive the confirmation email check that it has not been automatically moved to a Junk Mail or Spam folder.
5. Once your account has been confirmed, email your User-ID for your new account to paasstorage@theartofservice.com. We will add your account to the Platform as a Service and Storage Management eLearning Program and let you know how to access the program from then on.

Minimum system requirements for accessing the eLearning Program:

Web: http://store.theartofservice.com|eLearning: http://theartofservice.org |Phone: +61 (0)7 3252 2055

If you are experiencing difficulties with the Flash Presentations within the eLearning
Programs please make sure that:
1. You have the latest version of Flash Player installed, by visiting www.adobe.com and following the links.
2. You check that your security settings in your web browser don't prevent these flash modules playing. There is support for these issues on the Adobe webpage.
3. For users of Internet Explorer 7 a solution involves DESELECTING "Allow active content to run files on my computer" in Internet Explorer -->Tools, Options, Advanced, Security settings.
4. We generally recommend the use of Mozilla Firefox 3.5 or later, as it will generally provide the best performance when browsing the site or when playing