Foreword
As a successful education and training organization, The Art of Service has
been involved with the professional development and human resources industry since 1998.
Our primary goal is to provide the quality education and support materials needed to enable the understanding and application of Professional Development in a wide range of contexts.
This comprehensive book is designed to complement the eLearn Professional Development - Essential Steps to finding and securing the job you want - Foundation program provided by The Art of Service. The interactive and engaging eLearning course uses a combination of narrated presentations and exercises to enhance your knowledge and understanding during the learning experience.
We hope you find this book to be a useful tool in your educational library and wish you well in your Professional Development goals!
The Art of Service
(c) The Art of Service Pty Ltd
,,All of the information in this document is subject to copyright. No part of this document may in any form or by any means (whether electronic or mechanical or otherwise) be copied, reproduced, stored in a retrieval system, transmitted or provided to any other person without the prior written permission of The Art of Service Pty Ltd, who owns the copyright."
Notice of Rights
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Web: http://theartofservice.com |eLearning: http://theartofservice.org |Phone: +61 (0)7 3252 2055
1 Table of Contents
1 TABLE OF CONTENTS ........................................................................................................ 4
2 HOW DOES THE CERTIFICATION KIT WORK? ..................................................................... 6
2.1 E L EARN C OMPONENT .......................................................................................................... 7
2.2 T HE P ROFESSIONAL D EVELOPMENT F OUNDATION A SSESSMENT .................................................. 7
3 INTRODUCTION .............................................................................................................. 10
4 GOAL SETTING ................................................................................................................ 11
4.1 S ETTING SMART G OALS ................................................................................................... 12
5 JOB SEARCH.................................................................................................................... 20
5.1 O NLINE J OB S EARCH ......................................................................................................... 20
6 COVER LETTERS .............................................................................................................. 25
6.1 C OVER L ETTERS ............................................................................................................... 26
6.2 C OVER L ETTER T IPS .......................................................................................................... 27
6.3 W HAT IS A C OVER L ETTER - R EALLY ? ................................................................................... 28
6.4 Y OUR STEP - BY - STEP PLAN FOR CREATING A COVER LETTER ........................................................ 32
6.5 R EQUIREMENTS AND R ESPONSES ......................................................................................... 33
7 RESUMES ........................................................................................................................ 43
7.1 P REPARING A R ESUME ...................................................................................................... 44
7.2 W HAT I S AN O BJECTIVE S TATEMENT ? .................................................................................. 45
7.3 W HAT I S A P OSITIONING S TATEMENT ?................................................................................. 46
7.4 T HE C AREER S UMMARY ..................................................................................................... 47
7.5 T HE S IX 'P' P RINCIPLES ..................................................................................................... 49
7.6 O NLINE R ESUMES ............................................................................................................ 51
7.7 W HAT TO S AY W HEN E MAILING A R ESUME ........................................................................... 52
7.8 H OW D O HR-R ECRUITERS V IEW AND V ET CV' S ? ................................................................... 53
7.9 T HREE C OMMON R ESUME M ISTAKES - T HAT A RE E ASY TO F IX ! ................................................ 55
7.10 M ORE T IPS FOR A VOIDING R ESUME M ISERY ......................................................................... 57
8 THE INTERVIEW .............................................................................................................. 59
8.1 F IRST I MPRESSIONS .......................................................................................................... 59
8.2 P RESENTING Y OURSELF ..................................................................................................... 60
8.3 D OES L ISTENING M EAN H EARING ?...................................................................................... 62
8.4 B ODY L ANGUAGE ............................................................................................................. 66